The Service Industries Journal, Volume 38, Issue 9-10 (2018)

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The Service Industries Journal, Volume 38, Issue 9-10 (2018)

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Articles

Article
Interactions between tourism and financial sector development: evidence from Turkey
Setareh Katircioglu, Salih Katircioğlu & Mehmet Altinay
Pages: 519-542
Published online: 29 Nov 2017
AbstractforInteractions between tourism and financial sector development: evidence from Turkey | Full Text | References | PDF (1.8 MB)
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Article
Antecedents and outcomes of fashion innovativeness in retailing
Ivan-Damir Anić, Mirela Mihić & Ivana Kursan Milaković
Pages: 543-560
Published online: 01 Dec 2017
AbstractforAntecedents and outcomes of fashion innovativeness in retailing | Full Text | References | PDF (1.4 MB)
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Article
Operationalisation of service innovation: a systems thinking approach
Ayham A. M. Jaaron & Chris J. Backhouse
Pages: 561-583
Published online: 05 Dec 2017
AbstractforOperationalisation of service innovation: a systems thinking approach | Full Text | References | PDF (1.9 MB)
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Article
Effects of individual resources and team-member exchange on service quality
Unji Baek, Hossein Olya & Seul Ki Lee
Pages: 584-606
Published online: 28 Jan 2018
AbstractforEffects of individual resources and team-member exchange on service quality | Full Text | References | PDF (2.3 MB)
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Article
Exploring antecedents of customer citizenship behaviors in services
Laee Choi & Sherry L. Lotz
Pages: 607-628
Published online: 21 Dec 2017
AbstractforExploring antecedents of customer citizenship behaviors in services | Full Text | References | PDF (1.7 MB)
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Article
Tolerance for workplace incivility, employee cynicism and job search behavior
A. Mohammed Abubakar, Huda Abdullah Megeirhi & Belal Shneikat
Pages: 629-643
Published online: 11 Jan 2018
AbstractforTolerance for workplace incivility, employee cynicism and job search behavior | Full Text | References | PDF (1.3 MB)
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