Envy: definitions, approaches and implications

ABSTRACT

While envy is a complex emotion to date, voluminous work has been done on the subject; however, no study has been conducted to resolve the debate on key envy-related concepts such as its definition, approaches and dimensions. Having its roots back in 1712, the explorations about envy have radically increased, especially in the twenty-first century, resulting in myriad theoretical and empirical developments. This paper takes this initiative by reviewing 76 systematically selected articles published in the services context in 41 journals to summarize the evolution of envy while addressing key research questions (what is envy, its nature, antecedents, and outcomes). Based on the review, this study tries to resolve the debate regarding two key elements of envy: its definition and approaches, i.e. unitary and dual. Following the unitary approach, we reported the most practical definition of envy and found that the view of self generates positive outcomes, and the view of others generates negative outcomes of envy.

抽象的

迄今为止，嫉妒是一种复杂的情绪，在这个问题上已经做了大量工作； 然而，尚未进行任何研究来解决关于与嫉妒相关的关键概念（例如其定义、方法和维度）的争论。 追溯到 1712 年，关于嫉妒的探索急剧增加，尤其是在 21 世纪，导致了无数的理论和实证发展。 本文采取这一举措，回顾了 41 种期刊在服务领域发表的 76 篇系统选择的文章，以总结嫉妒的演变，同时解决关键研究问题（什么是嫉妒、它的性质、前因和结果）。 基于回顾，本研究试图解决关于嫉妒的两个关键要素的争论：它的定义和方法，即单一的和双重的。 按照单一方法，我们报告了最实用的嫉妒定义，发现自我观点会产生积极的结果，而他人的观点会产生负面的嫉妒结果。

KEYWORDS:

• Envy
• workplace envy
• historical review
• literature development

关键词:

• 嫉妒； 职场嫉妒； 历史回顾； 文学发展

Disclosure statement

No potential conflict of interest was reported by the author(s).

Ethical approval

This article does not contain any studies with human participants performed by any of the authors.