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Abstract
This paper explores the pre‐ and in‐service preparation of service providers on family and inter‐professional coordination issues. It particularly looks at the service providers affiliated with seven occupation groups and who work with 48 children with hearing impairment in a specific geographical region of Cyprus. The research study from which this paper draws data was conducted in 2001–3 and aimed at describing the model of coordination that exists in service provision for children with hearing impairment in Cyprus, and specifically, after the enactment of numerous pieces of legislation in accordance with European Union proposals. Data were collected through a questionnaire that was sent to service providers and included both closed‐ and open‐ended questions. First, the emphasis that is given to family and coordination issues over past years, and the subsequent slow response of the pre‐ and in‐service training programmes is discussed. The specific obstacles that are associated with the national context in which this study took place are highlighted. Finally, the study findings related to personnel preparation are presented, as well as the implications of these on the service provision system in Cyprus. Results indicate that there is a great lack of knowledge and skills regarding family issues, and a greater lack of knowledge and skills as regards coordination. The study further indicates that there is some variability among the seven occupational groups presented, and reveals that in‐service training has failed to address these issues.