Abstract
This qualitative research examines how supervisors respond to the work-life balance needs of their employees. Supervisors from a Fortune 500 company were surveyed regarding their responses to employees' requests for work-life accommodations. Responses representing 1,150 employees' requests were content coded to explore trends and were clustered into meaningful categories. Data show that schedule changes and flexibility were the most commonly requested work-life accommodation and that such requests were accommodated 58% of the time. Supervisors responded to requests for work resources and modifications to daily work 81 and 44% of the time, respectively. The most frequent barrier to accommodating employees' request was lack of authority. Results provide insight into the ways that work organizations can support and empower supervisors to facilitate employees' work-life balance.