https://orcid.org/0000-0002-1494-549X
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ABSTRACT
The predictive utility of previous studies of organizational culture has been limited by an over-emphasis on the integration perspective. Much less attention has been his been paid to subcultural differentiation and fragmentation. This case study bridges that divide by employing methods of cultural analysis designed to explore the relationship between organizational culture, the culture of leadership, and employee engagement in an academic institution through the lens of integration, differentiation and fragmentation. Adopting a complexity approach to cultural analysis as a theoretical framework, methodological innovations utilizing survey data and quantitative inferential statistics establish the predictive utility of organizational culture with respect to three dimensions of engagement: vigor, dedication and absorption. Analyses based on cultural uniformity, subcultural variation and ambiguity were found to illuminate different aspects of the culture of leadership and engagement, differentiated by employee status and years of service. Results of the differentiation and fragmentation analyses yield insights masked by the integration approach: Analysis of cultural differentiation revealed dedication and absorption were more affected by cultural and leadership dynamics than vigor, while analysis of cultural fragmentation uncovered minority perspectives on bullying, leader accountability and employee misbehavior that represent important targets for improvement masked in the analysis of organizational culture as a whole.
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No potential conflict of interest was reported by the author.
Additional information
Notes on contributors
Gail F. Latta
Gail F. Latta, PhD is associate professor and director of the Leadership Studies Doctoral Program in the College of Professional Sciences, Xavier University, Cincinnati, OH 45207-3211, USA, Email: [email protected]. Dr. Latta’s OC3 Model of Organizational Change in Cultural Context appears in the Journal of Leadership & Organizational Studies and Journal of Organizational Change Management. She was formerly Associate Vice Chancellor for Academic Affairs, University Nebraska-Lincoln and has presented at national and international conferences of the Academy of Management and International Leadership Association.