Integrating action learning in an organisational development process: facilitating members of an ‘expert culture’ in an industrial organisation in Germany

Abstract

This account of practice will focus the different strategic steps to implement action learning (AL) in an industrial context where managers as experts are used to solve problems and not to ask questions. It will look at the experience of an AL facilitator working with a set of young engineers from different working groups who want to improve the cooperation within and between the groups.

Keywords:

• cross-organisational action learning set
• expert culture
• industrial context
• organisational development
• facilitation