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Communication Teacher Volume 35, 2021 - Issue 4
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Original Teaching Ideas-Single

“Ask, don’t just answer”: Eliciting informational and emotional support needs in health-care encounters

Erin E. Donovana Moody College of Communication, University of Texas at Austin, Austin, USA;b Center for Health Communication, University of Texas at Austin, Austin, USACorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-6519-5230
ORCID Icon,
Karly R. Quaacka Moody College of Communication, University of Texas at Austin, Austin, USA
&
Laura E. Browna Moody College of Communication, University of Texas at Austin, Austin, USA
Pages 277-282 | Published online: 15 Jan 2021
 
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Abstract

Courses

Interpersonal Health Communication, Communication in Health Care Settings.

Objectives

This lesson is designed for health profession students whose work will involve direct interaction with patients. It is designed to help students (a) better understand how to diagnose patients’ needs for both informational and emotional support when responding to questions, and (b) practice skills for doing so.

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