436
Views
4
CrossRef citations to date
0
Altmetric
Original Articles

Blended news delivery in healthcare: a framework for injecting good news into bad news conversations

&
Pages 452-468 | Received 08 Jan 2015, Accepted 12 May 2015, Published online: 30 Sep 2015
 

Abstract

Clinicians often inject good news into bad news delivery, and they do so for a variety of reasons. We present a framework that draws from research in the fields of health and social psychology to shed light on situations in which clinicians add superfluous good news into bad news conversations in an effort to ease the conversation or mitigate patients’ distress, a broad strategy we refer to as blended news delivery. Our framework includes predictors of clinicians’ use of blended news delivery, characteristics of blended news and outcomes of this strategy for both patients and clinicians. This framework addresses a common aspect of health communication and can direct future research on ideal strategies for and likely consequences of blended news delivery and communication more broadly.

Acknowledgement

We thank James Shepperd and several anonymous reviewers who provided helpful feedback on earlier versions of this paper.

Disclosure statement

No potential conflict of interest was reported by the authors.

Log in via your institution

Log in to Taylor & Francis Online

PDF download + Online access

  • 48 hours access to article PDF & online version
  • Article PDF can be downloaded
  • Article PDF can be printed
USD 53.00 Add to cart

Issue Purchase

  • 30 days online access to complete issue
  • Article PDFs can be downloaded
  • Article PDFs can be printed
USD 216.00 Add to cart

* Local tax will be added as applicable

Related Research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.