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ABSTRACT
The Implicit Leadership Theory, GLOBE study, and Norton’s Communication Styles frame this study into how employees from different cultures expect leaders to communicate effectively. Survey data collected from 160 college students with prior work experience who represented 56 different countries, identified the three most preferred leadership communication styles (i.e. impression leaving, friendly, attentive), across six cultural clusters (i.e. African, Anglo, Confucian Asian, Latin American, the Middle Eastern, South Asian clusters). Focus group data collected from 25 participants provides insight on how employees expect leaders from these six clusters to enact these styles. Guidelines emerge from the findings.
Disclosure statement
We have no known conflict of interest to disclose.
Additional information
Notes on contributors
Joy Cherfan
Joy Cherfan (M.A., University of Arkansas, USA) received the 2017’s “Master’s Education Section Outstanding Thesis Award” by the National Communication Association for this project. A member of the Lambda Pi Eta Honor Society, Joy is currently a Communication Coach and Consultant in Beirut, Lebanon.
Myria Allen
Myria Allen (Ph.D., University of Kentucky) is a Professor of Communication at the University of Arkansas, USA, who researches issues related to organizational, intercultural and environmental communication issues. She has been recognized as a master researcher and won awards as a teacher-scholar and an outstanding mentor. Her 2016 book Strategic Communication for Sustainable Organizations (Springer) won the Christine L. Oravec best environmental book award for her blending of organizational and environmental research.