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Articles

Social dimension of sustainability: From community to social capital

可持续发展的社会维度:从群体到社会资本

Pages 175-181 | Received 15 May 2017, Accepted 17 Sep 2017, Published online: 14 Mar 2018
 

Abstract

The current study focuses on the social dimension of sustainability related to social capital. Sustainable marketing practices address a set of marketing activities that build a net positive contribution to society, which are evaluated by their successful financial, environmental and social performance. The social dimension of sustainability highlights firms’ influence on society and societal issues such as community relations, charities, and social support. Social capital involves an immaterial power to bind society as one by converting individuals into community members with shared interests, shared social relation assumptions, and a shared common sense. A central element of linking social capital beyond the community can be the capability to leverage institutional resources, ideas, and information. Information sharing, coordination of activities, and collective decision-making can be the beneficial roles of social capital. The study clarified the concept of the social dimension of sustainability related to social capital and offered the future research direction.

本研究对金(Kim)的论文《社会品牌群体的可持续性:对客户权益的影响》 做了反思及拓展,从而阐释了可持续发展的社会维度。文中,金论述了社会品牌群体体验、品质认知度和顾客资产之间的持久关系。研究发现,社会品牌群体体验不仅影响对品牌群体的态度,还影响对品牌和购买意图的态度。这些社会品牌群体会让其成员感知到品牌群体的多重社会身份、品牌、公司和社交网络。

本研究重点为与社会资本相关的可持续发展的社会维度。可持续营销实践针对的是一系列对社会做出纯粹积极贡献的营销活动,对其评估围绕成功的财务业绩、环境绩效和社会绩效进行。可持续发展的社会维度强调公司对社会和社会问题的影响,例如群体关系、慈善团体和社会保障。社会资本包含一种无形的力量,通过利益共享、社会关系假设共享和通感共享,使每个个体转变成群体的成员,从而使整个社会团结统一。在这个群体之外,连接社会资本的核心要素是平衡制度资源、构想和信息的能力,信息共享、活动协调和共同决策可以成为社会资本的有益作用。该研究阐明了有关社会资本的可持续发展的社会维度的概念,并且指明了未来研究的方向。

可持续营销实践涉及经济、环境和社会绩效,旨在平衡经济、环境和群体要求之间的关系。本研究着重从群体到社会资本的角度探讨可持续发展的社会维度。

最近,一些社交平台通过信息共享、交流互动和社交网络,使每个个体都能建立沟通、保持交流,并且培养重要的社会联系。社交平台能够提高社会资本的有利作用,这些作用会促进信息共享、活动协调和共同决策。

作为一种资源,社会资本允许使用集体财产,以保障经济的可持续性。网络、信用和标准促进了互惠合作,社会资本关注的是人际关系和交流互动,而不是物质资源和人力资源。因此,良好的人际关系是生产力的一个重要资源。当群体具有团结意识时,他们就会体会到普遍互惠带来的好处,获得扩展的社会身份。未来的研究会关注社会资本的粘结特性,即社交平台群体成员可以作为有利资源利用的强大社会关系。

未来还可可以研究个体之间的差异对社会资本的影响,如年龄、性别、健康、家庭背景、资源(例如教育和就业)、态度和价值观。社会资本涉及各级网络,而其结果一方面可以包括市民生活中个人、家庭或民众的幸福,另一方面可以包括政治福利或经济福利。

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