Assessing Systems and Processes in Organizations

Abstract

This article outlines the application of the assessment-analysis-action model (the 3A model) and three-dimensional OKness to create clear contracts and interventions. The key theme of the case study with a youth offending service team concerns the development of a clear identity within a merged organization based on OK relationships.

Additional information

Notes on contributors

Chris Davidson

Anita Mountain, M.Sc, is a Certified Transactional Analyst (psychotherapy and organizational) and a Teaching and Supervising Transactional Analyst (organizational and psychotherapy specialties). She has been interested in personal and professional development for many years. Anita works nationally and internationally in large and small organizations undertaking a range of organizational developmental processes. Together, she and Chris Davidson, her business and life partner, run their own transactional analysis training programs. She can be reached at Mountain Associates, Beechwoods, 56Main St., Desford, Leicester, LE9 9GR, England; e-mail: [email protected]; Web site: www.mountain-associates.co.uk.

Chris Davidson, a Provisional Teaching and Supervising Transactional Analyst (organizational), joined Mountain Associates full time 6 years ago. He works in a variety of organizations and has a range of training expertise, including group work, team development, and communication skills. He has been involved with groups of varying kinds for over 20 years and with the former Group Relations Training Association. He is also a past chair of the Institute of Transactional Analysis. He can be reached at Mountain Associates, Beechwoods, 56 Main St., Desford, Leicester, LE99GR, England: e-mail: [email protected].