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Journal of the Operational Research Society Volume 71, 2020 - Issue 10
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Original Articles

Combining Soft Systems Methodology, ethnographic observation, and discrete-event simulation: A case study in cancer care

Guillaume LaméTHIS Institute (The Healthcare Improvement Studies Institute), University of Cambridge, Cambridge, UK; Correspondence[email protected]
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,
Oualid JouiniLaboratoire Genie Industriel, CentraleSupélec, Université Paris-Saclay, Gif-sur-Yvette, FranceView further author information
&
Julie Stal-Le CardinalLaboratoire Genie Industriel, CentraleSupélec, Université Paris-Saclay, Gif-sur-Yvette, FranceView further author information
Pages 1545-1562 | Received 26 Jan 2018, Accepted 31 Mar 2019, Published online: 24 Jun 2019

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