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Journal of Personal Selling & Sales Management Volume 39, 2019 - Issue 2
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Original Articles

Salesperson time perspectives and customer willingness to pay more: roles of intraorganizational employee navigation, customer satisfaction, and firm innovation climate

Raj AgnihotriIvy Sales Consortium, Ivy College of Business, Iowa State University, 2167 Union Drive, Ames, IA 50011, USA; Correspondence[email protected]
,
Zhiyong YangDepartment of Marketing, Entrepreneurship, Sustainable Tourism and Hospitality, Bryan School of Business and Economics, University of North Carolina at Greensboro, 516 Stirling Street, Greensboro, NC 27402, USA;
&
Elten BriggsMarketing Department, College of Business, University of Texas at Arlington, 701 S. West Street, Arlington, TX 76019, USA
Pages 138-158 | Received 16 Nov 2017, Accepted 19 Dec 2018, Published online: 22 Jan 2019

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