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Quality Management Journal Volume 1, 1994 - Issue 3
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Articles

Total Quality Strategies in Industry: The Experience of Two Multinationals in Brazil

T. Diana Lv.A. de Macedo-SoaresBrazilian National Research Council and Visiting Professor, Pontifical Catholic UniversityView further author information
(Associate Researcher) &
Sérgio G. R. ChamarteXerox do BrasilView further author information
(Audit Principal)
Pages 57-79 | Published online: 25 Apr 2018

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