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Anatolia
An International Journal of Tourism and Hospitality Research
Volume 35, 2024 - Issue 1
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Research Article

Hotel crisis communication on social media: effects of message appeal

Bingjie Liu-Lastresa Department of Tourism, Event, and Sport Management, Indiana University-Purdue University, Indianapolis, USAORCID Iconhttps://orcid.org/0000-0002-7970-4865View further author information
ORCID Icon,
Yueying Guob School of Hospitality & Tourism Management, University of Surrey, Guildford, UKView further author information
&
Hongbo Liub School of Hospitality & Tourism Management, University of Surrey, Guildford, UKCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-3463-3100View further author information
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Pages 56-66 | Received 27 Mar 2022, Accepted 28 Aug 2022, Published online: 05 Sep 2022

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