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Economic Research-Ekonomska Istraživanja Volume 27, 2014 - Issue 1
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Articles

Customer relationship management in business operations of trading companies in Bosnia and Herzegovina

Beriz ČivićFaculty of Economics, University of Tuzla, Univerzitetska 8, 75000Tuzla, Bosnia and HerzegovinaCorrespondence[email protected]
Pages 755-770 | Received 10 Feb 2013, Accepted 25 Oct 2013, Published online: 24 Nov 2014

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