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Articles
Diagnosing the impact of retail bank customers’ perceived justice on their service recovery satisfaction and post-purchase behaviours: an empirical study in financial centre of middle east
Halil NadiriDepartment of Business Administration, Cyprus International University, Haspolat-Nicosia, TurkeyCorrespondence[email protected]
Pages 193-216
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Received 29 Sep 2013, Accepted 13 Jul 2014, Published online: 05 May 2016
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