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International Journal of Hospitality & Tourism Administration Volume 25, 2024 - Issue 1

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How Emotional Labor and Job Stress Affect the Job Performance of Tour Leaders: Moderating Effects of Job Characteristics and Social Media Use Intensity

Nien-Te Kuoa Department of Travel Management, National Kaohsiung University of Hospitality and Tourism, KaohsiungTaiwan

Lu-Ping Linb Department of Hospitality Management, University of Missouri, Columbia, MissouriUSA

Kuo-Chien Changc Department of Leisure and Recreation Management, Chihlee University of Technology, New Taipei CityTaiwan

Yi-Sung Chengd Department of Hospitality and Tourism Management, College of Business, Western Carolina University, Cullowhee, North CarolinaUSACorrespondence[email protected]

https://orcid.org/0000-0003-1924-9503

Pages 30-58 | Received 25 Jan 2022, Accepted 11 May 2022, Published online: 18 May 2022

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https://doi.org/10.1080/15256480.2022.2078454
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