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International Journal of Fashion Design, Technology and Education Volume 5, 2012 - Issue 3

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Service quality, customer satisfaction and customer loyalty analysis in Bangladesh apparel fashion retail: an empirical study

Md. Anisul Islam Department of Industrial and Production Engineering, Shahjalal University of Science and Technology, Sylhet, Sylhet-3114, Bangladesh; Department of Mechanical and Industrial Engineering, Sultan Qaboos University, Muscat, OmanCorrespondence[email protected]

Mohammad Khadem Department of Mechanical and Industrial Engineering, Sultan Qaboos University, Muscat, Oman

Ahmed Sayem Department of Industrial and Production Engineering, Shahjalal University of Science and Technology, Sylhet, Sylhet-3114, Bangladesh

Pages 213-224 | Received 13 Dec 2011, Accepted 20 Aug 2012, Published online: 20 Sep 2012

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https://doi.org/10.1080/17543266.2012.723754

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