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Research in Hospitality Management Volume 9, 2019 - Issue 2
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Articles

For better or for worse: Shaping the hospitality industry through robotics and artificial intelligence

Nadine DrexlerStenden Hotel Management School, NHL Stenden University of Applied Sciences, Leeuwarden, The NetherlandsCorrespondence[email protected]
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Viyella Beckman LapréStenden Hotel Management School, NHL Stenden University of Applied Sciences, Leeuwarden, The Netherlands
Pages 117-120 | Published online: 13 Dec 2019

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