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Case studies
A university crisis provoked by an online class: a communications case study on a social media turbulence
Yago de la Ciervaa People in Organizations, IESE Business School, Universidad de Navarra – Madrid Campus, Madrid, SpainCorrespondence[email protected]
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Samanta Rico Méndezb Communication Department, Universidad de Piura, Piura, PeruView further author information
& Paulina Guzikc Journalism, The Pontifical University of John Paul II in Krakow, PolandView further author information
Pages 327-359
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Received 10 May 2021, Accepted 01 Jul 2021, Published online: 25 Oct 2021
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