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International Journal of Hospitality & Tourism Administration Volume 6, 2005 - Issue 1
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Original Articles

The Relative Impact of Service Quality on Service Value, Customer Satisfaction, and Customer Loyalty in Korean Family Restaurant Context

Yong-Ki Lee Department of Business Administration, Chungju National University, South Korea
,
Kyung-Hee Park Linkminer Co., South Korea
,
Dae-Hwan Park School of Hotel & Tourism, Youngsan University, South Korea
,
Kyung Ah Lee Food & Distribution Division, Samsung Everland, Inc., South Korea
&
Yong-Ju Kwon College of Hotel & Tourism Management, Kyunghee University, South Korea
Pages 27-51 | Received 05 May 2004, Accepted 07 Nov 2004, Published online: 12 Oct 2008

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