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Journal of Multidisciplinary Healthcare Volume 17, 2024 - Issue
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ORIGINAL RESEARCH

Unveiling the Negative Customer Experience in Diagnostic Centers: A Data Mining Approach

Suman Agarwal1 Department of Management Studies, Indian Institute of Information Technology Allahabad, Prayagraj, UP, IndiaView further author information
,
Ranjit Singh1 Department of Management Studies, Indian Institute of Information Technology Allahabad, Prayagraj, UP, IndiaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-9408-9525View further author information
ORCID Icon,
Bhartrihari Pandiya2 National Forensic Science University, Gandhinagar, Gujrat, IndiaView further author information
&
Dhrubajyoti Bordoloi2 National Forensic Science University, Gandhinagar, Gujrat, India;3 Department of Management, Nagaland University Kohima Campus, Meriema, Kohima, Nagaland, IndiaView further author information
Pages 1491-1504 | Received 20 Jan 2024, Accepted 27 Mar 2024, Published online: 09 Apr 2024

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