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Patient Preference and Adherence Volume 10, 2016 - Issue
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Original Research

Determinants and influencing mechanism of outpatient satisfaction: a survey on tertiary hospitals in the People’s Republic of China

Wenya Yu1 Institute of Military Health Management, Second Military Medical University, Shanghai, People’s Republic of China
,
Meina Li1 Institute of Military Health Management, Second Military Medical University, Shanghai, People’s Republic of China
,
Chen Xue1 Institute of Military Health Management, Second Military Medical University, Shanghai, People’s Republic of China
,
Jingrui Wang1 Institute of Military Health Management, Second Military Medical University, Shanghai, People’s Republic of China
,
Jiazhen Liu2 Shanghai Sixth People’s Hospital, Shanghai, People’s Republic of China
,
Haiping Chen1 Institute of Military Health Management, Second Military Medical University, Shanghai, People’s Republic of China
&
Lulu Zhang1 Institute of Military Health Management, Second Military Medical University, Shanghai, People’s Republic of ChinaCorrespondence[email protected]
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Pages 601-612 | Published online: 21 Apr 2016

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