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HYPOTHESIS
Expectation and Complaint: Online Consumer Complaint Behavior in COVID-19 Isolation
Weihua WangSchool of Business Administration, Anhui University of Finance and Economics, Benbu, People’s Republic of ChinaCorrespondence[email protected]
https://orcid.org/0000-0002-6026-0942View further author information
Yuting ZhangSchool of Business Administration, Anhui University of Finance and Economics, Benbu, People’s Republic of ChinaView further author information
, Huaming WuSchool of Business Administration, Anhui University of Finance and Economics, Benbu, People’s Republic of ChinaView further author information
& Junjie ZhaoSchool of Business Administration, Anhui University of Finance and Economics, Benbu, People’s Republic of ChinaView further author information
Pages 2879-2896
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Received 06 Aug 2022, Accepted 14 Sep 2022, Published online: 04 Oct 2022
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