Determination of critical success factors in implementing an ERP system: A field study in Mexican enterprises

REFERENCES

• Akkermans , H. , & Helden K. Van ( 2002 ). Vicious and virtuous cycles in ERP implementation: A case study of interrelations between critical success factors . European Journal Of Information Systems , 11 , 35 – 46 .
   Web of Science ®Google Scholar
• Al-Mudimigh , A. , Zairi , M. , & Al-Mashari , M. ( 2001 ). ERP software implementation: An integrative framework . European Journal Of Information Systems , 10 , 216 – 226 .
   Web of Science ®Google Scholar
• Bingi , P. , Sharma , M. K. , & Godla , J. K. ( 1999 ). Critical issues affecting an erp implementation . Information Systems Management , 16 ( 3 ), 7 – 14 .
   Web of Science ®Google Scholar
• Davenport , T. H. ( 1998 , July-August ). Putting the enterprise into the enterprise system . Harvard Business Review , 121 – 131 .
   PubMed Web of Science ®Google Scholar
• Deleon , W. H. , & Mclean , E. R. ( 1992 , March ). Information systems success: The quest for the dependent variables . Information Systems Research , 3 ( 1 ), 60 – 95 .
   Google Scholar
• Esteves , J. , & Pastor , J. ( 2001 , August ). Enterprise resource planning systems research: An annotated bibliography . Communications of The Association For Information Systems , 7 ( 8 ), 1 – 52 .
   Google Scholar
• Fitzgerald , B. , & O'Kane , T. ( 1999 ). A longitudinal study of software process improvement . IEEE Software , 16 ( 3 ), 37 – 45 .
   Web of Science ®Google Scholar
• García-Sánchez Noé ( 1997 ). Análisis de la decisión individual de uso permanente en el proceso de asimilación de nuevas tecnologías de información (Permanent use in the assimilation process of new information technologies) . Doctoral dissertation, UANL, México.
   Google Scholar
• Holland , C. P. , & Light , B. ( 1999 , May/June ) A critical success factors model for erp implementation . IEEE Software , 16 ( 3 ), 30 – 36 .
   Web of Science ®Google Scholar
• Jarrar , Y. F. , Al-Mudimigh , A. , & Zairi , M. ( 2000 ). ERP implementation critical success factors–the role and impact of business process management . In: Management of Innovation and Technology ICMIT 2000 , : Proceedings of the 2000 IEEE International Conference .
   Google Scholar
• Klauss , H. , Rosemann , M. , & Gable , G. ( 2000 , August ). What is erp? . Information Systems Frontiers , 141 – 157 .
   Google Scholar
• Kyung-Kwon & Young-Gul ( 2002 ). The critical success factors for ERP implementation: An organizational fit perspective . Information & Management , ( 40 ), 25 – 40 .
   Google Scholar
• Markus , M. L. , Axline , S. , Petrie , D. , & Tanis , C. ( 2000 ). Learning from adopter's experiences with erp: Problems encountered and success achieved . Journal Of Information Technology , 15 ( 4 ), 245 – 265 .
   Web of Science ®Google Scholar
• Nah Fiona , F. , Zuckweiler , K. , & Lau Janet , L. ( 2003 ). ERP implementation: Chief information officers perception of critical success factors . International Journal of Human – Computer Interaction , 16 ( 1 ), 5 – 22 .
   Google Scholar
• Onur , K. , & Eray , U. ( 2003 ). Critical success factors affecting the success of an ERP systems implementation. Unpublished project manuscript for the Advanced Operations Management course . Bogazici University, Department of Management Information Systems, Istanbul, Turkey. Retrieved June 14, 2007 , from
   Google Scholar
• Parr , A. N. , & Shanks , G. ( 2000 ). A taxonomy of erp implementation approaches. IEEE Proceedings Of The 33rd Hawaii International Conference On System Science , 1 – 10 .
   Google Scholar
• Reel , J. S. ( 1999 ). Critical success factors in software projects . IEEE Software , 16 ( 3 ), 18 – 23 .
   Web of Science ®Google Scholar
• Rockart , J. ( 1979 , March-April ). Chief executives define their own data needs . Harvard Business Review , 57 ( 2 ), 81 – 93 .
   PubMed Web of Science ®Google Scholar
• Soh , Kien , & Tay-Yap ( 2000 , April ). Cultural fits and misfits: Is erp a universal solution? . Communications of the ACM , 43 ( 4 ), 47 – 51 .
   Web of Science ®Google Scholar
• Somers , T. M. , & Nelson , K. ( 2001 ). The impact of critical success factors across the stages of enterprise resource planning implementations. IEEE Proceedings of The 34th Hawaii International Conference On System Science, January , 3 – 6 .
   Google Scholar
• Turban , E. , Mclean , E. , & Wetherbe , J. ( 2003 ). Information technology for management . MN: Wiley, USA .
   Google Scholar
• Waarts , & Van Everdingen ( 2003 ). The effect of national culture on the adoption of innovations . Marketing Letter ( 14 : 3 ), October, p 27 .
   Google Scholar
• Zhang , L. , Lee , M. , & Banerjee , P. ( 2002 ). Critical success factors of enterprise resource planning systems implementation success in cChina. IEEE Proceedings of the 36th Hawaii International Conference on System Sciences , 1 – 10 .
   Google Scholar