Patient satisfaction with physician responses during interactions prompted by pharmaceutical advertisements

References

• K.J.AikinThe impact of direct-to-consumer prescription drug advertising on the physician–patient relationshipProceedings of the Direct-to-Consumer Promotion Public Meeting, vol. 222003
   Google Scholar
• K.J.AikinJ.L.SwasyA.C.BramanPatient and physician attitudes and behaviors associated with DTC promotion of prescription drugs—Summary of FDA survey research results2004U.S Department of Health and Human Services, Food and Drug AdministrationWashington, DC
   Google Scholar
• R.BellR.KravitzD.ThomE.KrupatR.AzariUnmet expectations for care and the patient–physician relationshipJournal of General Internal Medicine17112002817824
   PubMed Web of Science ®Google Scholar
• J.N.BloseR.W.MackThe impact of denying a direct-to-consumer advertised drug request on the patient/physician relationshipHealth Marketing Quarterly262009315332
   PubMedGoogle Scholar
• M.K.BullerD.B.BullerPhysicians’ communication style and patient satisfactionJournal of Health and Social Behavior2841987375388
   PubMed Web of Science ®Google Scholar
• H.D.ChenN.V.CarrollConsumer responses to direct to consumer prescription drug advertisingInternational Journal of Pharmaceutical and Healthcare Marketing142007276289
   Google Scholar
• K.CollinsA.O’CathainThe continuum of patient satisfaction—From satisfied to very satisfiedSocial Science and Medicine5712200324652470
   PubMed Web of Science ®Google Scholar
• E.EzekielN.DublerPreserving the physician patient relationship in the era of managed careJournal of the American Medical Association27341995323329
   Web of Science ®Google Scholar
• G.GoldzweigA.MeirowitzA.HubertB.BrennerN.WalachS.PerryMeeting expectations of patients with cancer: Relationship between patient satisfaction, depression, and copingJournal of Clinical Oncology289201015601565
   Web of Science ®Google Scholar
• D.V.HallS.C.JonesJ.HoekDirect to consumer advertising versus disease awareness advertising: Consumer perspectives from down underJournal of Public Affairs1120116069
   Google Scholar
• J.A.HallM.C.DornanPatient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysisSocial Science and Medicine3071990811818
   PubMed Web of Science ®Google Scholar
• M.J.HanmerK.Ozan KalkanBehind the curve: Clarifying the best approach to calculating predicted probabilities and marginal effects from limited dependent variable modelsAmerican Journal of Political Science572013263277
   Web of Science ®Google Scholar
• J.L.JacksonJ.ChamberlinK.KroenkePredictors of patient satisfactionSocial Science and Medicine5242001609620
   PubMed Web of Science ®Google Scholar
• J.L.JacksonK.KroenkePatient satisfaction and quality of careMilitary Medicine-Bethesda16241997273277
   PubMed Web of Science ®Google Scholar
• J.KastelerR.L.KaneD.M.OlsenC.ThetfordIssues underlying prevalence of doctor-shopping behaviorJournal of Health and Social Behavior171976328339
   Web of Science ®Google Scholar
• R.L.KravitzE.J.CallahanD.PaternitiD.AntoniusM.DunhamC.E.LewisPrevalence and sources of patients’ unmet expectations for careAnnals of Internal Medicine12591996730
   PubMed Web of Science ®Google Scholar
• R.L.KravitzR.A.BellR.AzariE.KrupatS.Kelly-ReifD.ThomRequest fulfillment in office practice: Antecedents and relationship to outcomesMedical Care40120023851
   Web of Science ®Google Scholar
• R.L.KravitzR.M.EpsteinM.D.FeldmanC.E.FranzR.AzariM.S.WilkesInfluence of patients’ requests for direct-to-consumer advertised antidepressants: A randomized controlled trialJournal of the American Medical Association29316200519952002
   PubMed Web of Science ®Google Scholar
• R.LikeS.J.ZyzanskiPatient satisfaction with the clinical encounter: Social psychological determinantsSocial Science and Medicine2441987351357
   PubMed Web of Science ®Google Scholar
• P.LittleH.EverittI.WilliamsonG.WarnerM.MooreC.GouldObservational study of effect of patient centredness and positive approach on outcomes of general practice consultationsBMJ32373182001908911
   PubMed Web of Science ®Google Scholar
• R.L.MarpleK.KroenkeC.R.LuceyJ.WilderC.A.LucasConcerns and expectations in patients presenting with physical complaints: Frequency, physician perceptions and actions, and 2-week outcomeArchives of Internal Medicine15713199714821488
   Google Scholar
• B.MintzesM.L.BarerR.L.KravitzK.BassettJ.LexchinA.KazajianHow does direct-to-consumer advertising (DTCA) affect prescribing? A survey in primary care environments with and without legal DTCACanadian Medical Association Journal16952003405412
   PubMed Web of Science ®Google Scholar
• E.MurrayB.LoL.PollackK.DonelanK.LeeDirect-to-consumer advertising: Public perceptions of its effects on health behaviors, health care, and the doctor–patient relationshipThe Journal of the American Board of Family Practice1712004618
   PubMedGoogle Scholar
• R.L.OliverCognitive, affective, and attribute bases of the satisfaction responseJournal of Consumer Research2031993" doi="430
   Web of Science ®Google Scholar
• D.A.PaternitiT.L.FancherC.S.CipriS.TimmermansJ.HeritageR.L.KravitzGetting to no: Strategies physicians use to deny patient requestsArchives of Internal Medicine17042010381388
   PubMedGoogle Scholar
• S.J.PotterJ.B.McKinlayFrom a relationship to encounter: An examination of longitudinal and lateral dimensions in the doctor–patient relationshipSocial Science and Medicine6122005465479
   PubMed Web of Science ®Google Scholar
• A.R.RobinsonK.B.HohmannJ.I.RifkinD.ToppC.M.GilroyJ.A.PickardDirect-to-consumer pharmaceutical advertisingArchives of Internal Medicine16442004427432
   PubMed Web of Science ®Google Scholar
• D.G.SafranJ.E.MontgomeryH.ChangJ.MurphyW.H.RogersSwitching doctors: Predictors of voluntary disenrollment from a primary physician's practiceJournal of Family Practice5022001130136
   PubMed Web of Science ®Google Scholar
• M.B.ShahJ.P.BentleyD.J.McCaffreyIIIEvaluations of care by adults following a denial of an advertisement-related prescription drug request: The role of expectations, symptom severity, and physician communication styleSocial Science and Medicine6242006888899
   Web of Science ®Google Scholar
• J.SitziaN.WoodPatient satisfaction: A review of issues and conceptsSocial Science and Medicine4512199718291843
   PubMed Web of Science ®Google Scholar
• D.SweetStatement of the American College of Physicians to the Senate Special Committee on Aging: The Hearing on the Impact of Direct-to-Consumer Advertising on Seniors’ Health and Health Care Costs2005Testimony, United States SenateWashington, DC
   Google Scholar
• K.TallmanT.JanisseR.M.FrankelS.H.SungE.KrupatJ.T.HsuCommunication practices of physicians with high patient-satisfaction ratingsThe Permanente Journal11120071929
   PubMedGoogle Scholar
• United States General Accounting Office. FDA oversight of direct-to-consumer advertising has limitations. Report to congressional requesters GAO-03-177. October 2002.
   Google Scholar
• H.WaitzkinChanging patient–physician relationships in the changing health policy environmentC.BirdP.ConradA.FremontHandbook of Medical Sociology5th ed.2000Prentice HallNew Jersey
   Google Scholar
• Weissman, J. S., Blumenthal, D., Silk, A. J., Newman, M., Zapert, K., Leitman, R. & Feibelmann, S. (2004), Physicians report on patient encounters involving direct-to-consumer advertising. Health Affairs, Web Exclusive, W4-219-233. Retrieved September 26, 2007, from http://content.healthaffairs.org/.
   Google Scholar
• Weissman, J. (2003). Public health impact of direct-to-consumer advertising of prescription drugs, July 2001–January 2002: United States. Computer File. ICPSR version. Youngstown, OH, and Rochester, NY: Harris Interactive [producer], 2002. Ann Arbor, Michigan: Interuniversity Consortium for Political and Social Research.[distributer].
   Google Scholar
• S.WilliamsJ.WeinmanJ.DaleS.NewmanPatient expectations: What do primary care patients want from the GP and how far does meeting expectations affect patient satisfaction?Family Practice1221995193201
   PubMed Web of Science ®Google Scholar