241
Views
26
CrossRef citations to date
0
Altmetric
Original Article

Business Process Outsourcing: an event study on the nature of processes and firm valuation

, &
Pages 442-457 | Received 04 Dec 2008, Accepted 06 Oct 2009, Published online: 19 Dec 2017

References

  • AngSCummingsLLStrategic response to institutional influences on information systems outsourcingOrganization Science1997823525610.1287/orsc.8.3.235
  • AngSStraubDWProduction and transaction economies and IS outsourcing: a study of the U.S. banking industryMIS Quarterly19982253555210.2307/249554
  • Anonymous (2003) Gartner says early adopters of BPO are still seeking to understand their cost and business benefits. [www.gartner.com/press_releases/pr20may2003a.html] (accessed 2 November 2006).
  • ApplegateLMMcFarlanFWMcKennyJLCorporate Information Systems Management: The Issues Facing Senior Executives1996
  • ApplegateLMMontealegreREastman Kodak: Managing Information Systems Through Strategic Alliances1991
  • AusterERMacro and strategic perspectives on interorganizational linkages: a comparative analysis and review with suggestions for reorientationAdvances in Strategic Management199410B340
  • BarneyJBFirm resources and sustained competitive advantageJournal of Management1991179912010.1177/014920639101700108
  • BodieZKaneAMarcusAJInvestments1996
  • CampbellJYLoAWMacKinlayACEvent-study analysisThe Econometrics of Financial Markets. Princeton1997149180
  • ConnerKRA historical comparison of resource-based theory and five school of thought within industrial organization economics: do we have a new theory of the firm?Journal of Management19911712115410.1177/014920639101700109
  • CooperMCLambertDMPaghJDSupply chain management: more than a new name for logisticsThe International Journal of Logistics Management1997811410.1108/09574099710805556
  • DavenportTHProcess Innovation: Reengineering Work Through Information Technology1993
  • DibbernJGolesTHirschheimRJayatilakaBInformation systems outsourcing: a survey and analysis of the literatureData Base for Advances in Information Systems200435610210.1145/1035233.1035236
  • DyerJHCollaborative Advantage: Winning through Their Extended Enterprise Supplier Networks2000
  • DyerJHSinghHThe relational view: cooperative strategy and sources of interorganizational competitive advantageAcademy of Management Review199823660679
  • EngardioPEinhornBOutsourcing innovationBusiness Week2005218494
  • FamaEFMarket efficiency, long-term returns, and behavioral financeJournal of Financial Economics19984928330610.1016/S0304-405X(98)00026-9
  • GilleyKMRasheedAMaking more by doing less: an analysis of outsourcing and its effects on firm performanceJournal of Management20002676379010.1177/014920630002600408
  • GottfredsonMPuryearRPhillipsSStrategic sourcing – from periphery to the coreHarvard Business Review200583132139
  • GroverVTengTCCheonMJTowards a theoretically-based contingency model of information systems outsourcingStrategic Sourcing of Information Systems. Perspectives and Practices1998
  • HancoxMHackneyRIT outsourcing: frameworks for conceptualizing practice and perceptionInformation Systems Journal20001021723710.1046/j.1365-2575.2000.00082.x
  • HartOAn economist's perspective on the theory of the firmColumbia Law Review1989891757177410.2307/1122818
  • HittLMBrynjolfssonEProductivity, business profitability, and consumer surplus: three different measures of information technology valueMIS Quarterly19962012110.2307/249475
  • HuQSaundersCGebeltMResearch report: diffusion of information systems outsourcing: a reevaluation of influence sourcesInformation Systems Research1997828830110.1287/isre.8.3.288
  • JacobidesMGHittLMLosing sight of the forest for the trees? Productive capabilities and gains from trade as drivers of vertical scopeStrategic Management Journal2005261209122710.1002/smj.501
  • KakabadseAKakabadseNOutsourcing: a paradigm shiftJournal of Management Development200019668778
  • KakabadseAKakabadseNTrends in outsourcing: contrasting USA and EuropeEuropean Management Journal20022018919810.1016/S0263-2373(02)00029-4
  • KeenPGWThe Process Edge: Creating Value Where it Counts1997
  • LacityMCWillcocksLPAn empirical investigation of information technology sourcing practices: lessons from experienceMIS Quarterly19982236340810.2307/249670
  • LacityMCWillcocksLPSurvey of IT outsourcing experiences in US and UK organizationsJournal of Global Information Management2000852310.4018/jgim.2000040101
  • LambeCJSpekmanREHuntSDAlliance competence, resources, and alliance success: conceptualization, measurement, and initial testJournal of the Academy of Marketing Science20023014115810.1177/03079459994399
  • LeibleinMJMillerDJAn empirical examination of transaction- and firm-level influences on the vertical boundaries of the firmStrategic Management Journal20032483985910.1002/smj.340
  • LevinaNRossJWFrom the vendor's perspective: exploring the value proposition in information technology outsourcingMIS Quarterly200327331364
  • LinderJCTransformational outsourcingMIT Sloan Management Review2004455258
  • LinderJCColeMJacobsonABusiness transformation through outsourcingStrategy & Leadership200230232810.1108/10878570210435342
  • LohLVenkatramanNDeterminants of information technology outsourcing: a cross-sectional analysisJournal of Management Information Systems1992972410.1080/07421222.1992.11517945
  • LohLVenkatramanNDiffusion of information technology outsourcing: influence sources and the Kodak effectInformation Systems Research1992333435810.1287/isre.3.4.334
  • MackinlayACEvent studies in economics and financeJournal of Economic Literature1997351339
  • MahnkeVOverbyMLVANGJStrategic outsourcing of IT services: theoretical stocktaking and empirical challengesIndustry and Innovation20051220525310.1080/13662710500087958
  • McWilliamsASiegelDEvent studies in management research: theoretical and empirical issuesAcademy of Management Journal19974062665710.2307/257056
  • ModiglianiFMillerMHThe cost of capital, corporation finance and the theory of investmentAmerican Economic Review195848261297
  • OhWGallivanMJKimJWThe market's perception of the transactional risks of information technology outsourcing announcementsJournal of Management Information Systems20062227130310.2753/MIS0742-1222220410
  • PoppoLZengerTTesting alternative theories of the firm: transaction cost, knowledge-based, and measurement explanations for make-or-buy decisions in information servicesStrategic Management Journal19981985387710.1002/(SICI)1097-0266(199809)19:9<853::AID-SMJ977>3.0.CO;2-B
  • PorterMECompetitive Advantage: Creating and Sustaining Superior Performance1985
  • PorterMEChanging patterns of international competitionCalifornia Management Review19862894010.2307/41165182
  • PrahaladCKHamelGThe core competencies of the corporationHarvard Business Review1990687992
  • RanganathanCBrownCVERP investments and the market value of firms: towards an understanding of influential ERP project factorsInformation Systems Research20061714516110.1287/isre.1060.0084
  • RoodhooftFWarlopLOn the role of sunk costs and asset specificity in outsourcing decisions: a research noteAccounting, Organizations and Society19992436336910.1016/S0361-3682(98)00069-5
  • RoyVAubertBAA resource-based analysis of IT sourcingDatabase for Advances in Information Systems200233294010.1145/513264.513271
  • RumeltRPTowards a strategic theory of the firmCompetitive Strategic Management1984566570
  • SmithMAMitraSNarasimhanSInformation systems outsourcing: a study of pre-event firm characteristicsJournal of Management Information Systems199815619310.1080/07421222.1998.11518209
  • StoneLSchollRCGartner's BPO Market Model Spots Processes to Outsource2003
  • SusarlaABaruaAWhinstonABUnderstanding the service component of application service provision: an empirical analysis of satisfaction with ASP servicesMIS Quarterly20032791123
  • TengJTCCheonMJGroverVDecisions to outsource information systems functions: testing a strategy-theoretic discrepancy modelDecision Sciences1995267510310.1111/j.1540-5915.1995.tb00838.x
  • UhlenbruckKHittMASemadeniMMarket value effects of acquisitions involving internet firms: a resource-based analysisStrategic Management Journal20062789991310.1002/smj.546
  • WemerfeltBA resourced-based view of the firmStrategic Management Journal1984517118010.1002/smj.4250050207
  • WildenerSKSeltoFHManagement control systems and boundaries of the firm: why do firms outsource internal auditing activities?Journal of Management Accounting Research1999114573
  • WillcocksLPHindleJFeenyDLacityMIT and business process outsourcing: the knowledge potentialInformation Systems Management20042171510.1201/1078/44432.21.3.20040601/82471.2
  • WilliamsonOEComparative economic organization: the analysis of discrete structural alternativesAdministrative Science Quarterly19913626929610.2307/2393356
  • WilliamsonOEEconomies and organization: a primerCalifornia Management Review19963813114610.2307/41165836
  • WilliamsonOEThe modern corporation: origin, evolution, attributesJournal of Economic Review19811915371568
  • WilliamsonOETransaction cost economics and organizational theoryOrganization Theory: From Chester Barnard to the Present and Beyond1995207256

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.