282
Views
16
CrossRef citations to date
0
Altmetric
Empirical Research

The realignment of offshoring frame disputes (OFD): an ethnographic ‘cultural’ analysis

Pages 234-246 | Received 21 Mar 2012, Accepted 04 Feb 2014, Published online: 19 Dec 2017

References

  • Ailon-SoudayGKundaGThe local selves of global workers: the social construction of national identity in the face of organizational globalizationOrganization Studies20032471073109610.1177/01708406030247004
  • ArgyrisCSkilled incompetenceHarvard Business Review19866457479
  • ArgyrisCOvercoming Organizational Defenses: Facilitating Organizational Learning1990
  • AtkinsonPHammersleyMEthnography: Principles in Practice2007
  • AvisonDBanksPCross-cultural (mis)communication in IS offshoring: understanding through conversation analysisJournal of Information Technology200823424926810.1057/jit.2008.16
  • AzadBFarajSSocial power and information technology implementation: a contentious framing lensInformation Systems Journal2011211336110.1111/j.1365-2575.2010.00349.x
  • BarrettMObornEBoundary object use in cross-cultural software development teamsHuman Relations20106381199122110.1177/0018726709355657
  • BarinagaE‘Cultural diversity’ at work: ‘national culture’ as a discourse organizing an international project groupHuman Relations200760231534010.1177/0018726707075883
  • BenfordRDFrame disputes within the nuclear disarmament movementSocial Forces199371367770110.1093/sf/71.3.677
  • BenfordRDSnowDAFraming processes and social movements: an overview and assessmentAnnual Review of Sociology200026161163910.1146/annurev.soc.26.1.611
  • ChreimSManagerial frames and institutional discourses of change: employee appropriation and resistanceOrganization Studies20062791261128710.1177/0170840606064106
  • CohenLEl-SawadALived experiences of offshoring: an examination of UK and Indian financial service employees’ accounts of themselves and one anotherHuman Relations20076081235126210.1177/0018726707081662
  • DavidsonEA technological frames perspective on information technology and organizational changeJournal of Applied Behavioral Science2006421233910.1177/0021886305285126
  • DibbernJWinklerJHeinzlAExplaining variations in client extra costs between software projects offshored to IndiaMIS Quarterly2008322333366
  • DustdarSHofstedeGJVideoconferencing across cultures – a conceptual framework for floor control issuesJournal of Information Technology199914216116910.1080/026839699344656
  • EdmondsonATeaming2012
  • FangXBenamatiJLedererALCoping with rapid information technology change in different national culturesEuropean Journal of Information Systems201120556057310.1057/ejis.2011.20
  • FrenkelMThe multinational corporation as a third space: rethinking international management discourse on knowledge transfer through Homi BhabhaAcademy of Management Review200833492494210.5465/AMR.2008.34422002
  • FriedmanVArieliDBuilding partnerships across cultures as negotiating realityThe Paradox in Partnership: The Role of Conflict in Partnership Building20117992
  • GoffmanEThe Presentation of Self in Everyday Life1959
  • GoffmanEFrame Analysis: An Essay on the Organization of Experience1974
  • HayekFAThe Road to Serfdom1944
  • HindsPLiuLLyonJPutting the global in global work: an intercultural lens on the practice of cross-national collaborationAcademy of Management Annals20115113518810.1080/19416520.2011.586108
  • HsuCWFrame misalignment: interpreting the implementation of information systems security certification in an organizationEuropean Journal of Information Systems200918214015010.1057/ejis.2009.7
  • JainRPSimonJCPostonRSMitigating vendor silence in offshore outsourcing: an empirical investigationJournal of Management Information Systems201127426129810.2753/MIS0742-1222270409
  • KeilMImGPMähringMReporting bad news on software projects: the effects of culturally constituted views of face-savingInformation Systems Journal2007171598710.1111/j.1365-2575.2006.00235.x
  • LaneREThe Loss of Happiness in Market Democracies2000
  • LeonardiPMInnovation blindness: culture, frames, and cross-boundary problem construction in the development of new technology conceptsOrganization Science201122234736910.1287/orsc.1100.0529
  • LinASilvaLThe social and political construction of technological framesEuropean Journal of Information Systems2005141495910.1057/palgrave.ejis.3000521
  • LipsetSMAmerican Exceptionalism: The Double-Edged Sword1996
  • MattarelliEBertolottiFMacriDMThe use of ethnography and grounded theory in the development of a management information systemEuropean Journal of Information Systems2013221264410.1057/ejis.2011.34
  • McCoySGallettaDFKingWRApplying TAM across cultures: the need for cautionEuropean Journal of Information Systems2007161819010.1057/palgrave.ejis.3000659
  • MetiuAOwning the code: status closure in distributed groupsOrganization Science200617441843510.1287/orsc.1060.0195
  • NicholsonBSahaySSome political and cultural issues in the globalisation of software development: case experience from Britain and IndiaInformation and Organization2001111254310.1016/S0959-8022(00)00008-4
  • OrlikowskiWJGashDCTechnological frames: making sense of information technology in organizationsACM Transactions on Information Systems199412217420710.1145/196734.196745
  • Özkazanç-PanBInternational management research meets ‘the rest of the world’Academy of Management Review200833496497410.5465/AMR.2008.34422014
  • PrattMGRockmannKWKaufmannJBConstructing professional identity: the work of role and identity learning cycles in the customization of identity among medical residentsAcademy of Management Journal200649223526210.5465/AMJ.2006.20786060
  • RavishankarMNCohenLEl-SawadEExamining resistance, accommodation and the pursuit of aspiration in the Indian IT-BPO space: reflections on two case studiesIndustrial Relations Journal201041215416710.1111/j.1468-2338.2009.00560.x
  • RavishankarMNPanSLLeidnerDEExamining the strategic alignment and implementation success of a KMS: a subculture-based multilevel analysisInformation Systems Research2011221395910.1287/isre.1080.0214
  • RavishankarMNPanSLMyersMDInformation technology offshoring in India: a postcolonial perspectiveEuropean Journal of Information Systems201222438740210.1057/ejis.2012.32
  • SarkerSSarkerSExploring agility in distributed information systems development teams: an interpretive study in an offshoring contextInformation Systems Research200920344046110.1287/isre.1090.0241
  • ScheinEThe Corporate Culture Survival Guide2009
  • SharrockWRandallDEthnography, ethnomethodology and the problem of generalisation in designEuropean Journal of Information Systems200413318619410.1057/palgrave.ejis.3000502
  • SmithDMThe Elephant in the Room2011
  • SnowDARochfordEBJrWordenSKBenfordRDFrame alignment processes, micromobilization, and movement participationAmerican Sociological Review198651446448110.2307/2095581
  • StraussACorbinJBasics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory1998
  • SwidlerACulture in action: symbols and strategiesAmerican Sociological Review198651227328610.2307/2095521
  • Van MaanenJThe fact of fiction in organizational ethnographyAdministrative Science Quarterly197924453955010.2307/2392360
  • VeigaJFFloydSDechantKTowards modelling the effects of national culture on IT implementation and acceptanceJournal of Information Technology200116314515810.1080/02683960110063654
  • WalshamGCross-cultural software production and use: a structurational analysisMIS Quarterly200226435938010.2307/4132313
  • WatsonTIn Search of Management1994
  • WatsonTProfessions and professionalism: should we jump off the bandwagon, better to study where it is going?International Studies of Management & Organization200232293105
  • WatsonTJEthnography, reality, and truth: the vital need for studies of ‘how things work’ in organizations and managementJournal of Management Studies201148120221710.1111/j.1467-6486.2010.00979.x
  • ZimmermannARavishankarMNCollaborative IT offshoring relationships and professional role identities: reflections from a field studyJournal of Vocational Behaviour201178335136010.1016/j.jvb.2011.03.016

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.