55
Views
6
CrossRef citations to date
0
Altmetric
Case-oriented Paper

Efficiency analysis of chain stores: a case study

Pages 1268-1281 | Received 01 Mar 2009, Accepted 01 May 2010, Published online: 21 Dec 2017

References

  • BankerRDCharnesACooperWWSome models for estimating technical and scale efficiencies in data envelopment analysisMngt Sci1984301078109210.1287/mnsc.30.9.1078
  • BottiLBriecWCliquetGPlural forms versus franchise and company-owned systems: A DEA approach of hotel chain performanceOmega20093756657810.1016/j.omega.2007.12.002
  • BoveLLRobertsonNLExploring the role of relationship variables in predicting customer voice to a service workerJ Retailing Consum Serv200512839710.1016/j.jretconser.2004.03.003
  • BoylesJLYearoutRDRysMJErgonomic scissors for hairdressingInt J Ind Ergonom20033219920710.1016/S0169-8141(03)00064-7
  • BrockettPLGolanyBUsing rank statistics for determining programmatic efficiency differences in data envelopment analysisMngt Sci19964246647210.1287/mnsc.42.3.466
  • CharnesACooperWWRhodesEMeasuring efficiency of decision making unitsEur J Opl Res1978242944410.1016/0377-2217(78)90138-8
  • CharnesACooperWWRhodesEShort communication: Measuring efficiency of decision making unitsEur J Opl Res1979333910.1016/0377-2217(79)90229-7
  • CharnesACooperWWHuangZMSunDBPolyhedral cone-ratio DEA models with an illustrative application to large commercial banksJ Opl Res Soc199046739110.1016/0377-2217(90)90299-Q
  • ChenYImprecise DEA—Envelopment and multiplier model approachesAsia Pac J Opl Res20072427929110.1142/S0217595907001243
  • ChenHCChangCMLiuYPChenCYErgonomic risk factors for the wrists of hairdressersAppl Ergon2010419810510.1016/j.apergo.2009.05.001
  • ChiavarasCHigh-tech scissors have a healthful bent salon today: For finer salons onlyLincolnshire20011838
  • ChienCFLoFYLinJTUsing DEA to measure the relative efficiency of the service center and improve operation efficiency through reorganizationIEEE T Power Syst20031836637310.1109/TPWRS.2002.807081
  • CookWDZhuJRank order data in DEA: A general frameworkEur J Opl Res20061741021103810.1016/j.ejor.2005.01.063
  • CooperWWParkKSYuGIDEA and AR-IDEA models for dealing with imprecise data in DEAMngt Sci19994559760710.1287/mnsc.45.4.597
  • CooperWWParkKSYuGAn illustrative application of IDEA (imprecise data envelopment analysis) to a Korean mobile telecommunication companyOpl Res20014980782010.1287/opre.49.6.807.10022
  • DespotisDKSmirlisYGData envelopment analysis with imprecise dataEur J Opl Res2002140243610.1016/S0377-2217(01)00200-4
  • DonthuNYooBRetail productivity assessment using data envelopment analysisJ Retailing1998748910510.1016/S0022-4359(99)80089-X
  • GuoPTanakaHFuzzy DEA: A perceptual evaluation methodFuzzy Set Syst200111914916010.1016/S0165-0114(99)00106-2
  • HairJFJrAndersonRETathamRLBlackWCMultivariate Data Analysis1998
  • HollanderMWolfeDANonparametric Statistical Methods1999
  • KaoCInterval efficiency measures in data envelopment analysis with imprecise dataEur J Opl Res20061741087109910.1016/j.ejor.2005.03.009
  • KaoCHungHTEfficiency analysis of university departments: An empirical studyOmega20083665366410.1016/j.omega.2006.02.003
  • KaoCLiuSTFuzzy efficiency measures in data envelopment analysisFuzzy Set Syst200011342743710.1016/S0165-0114(98)00137-7
  • Kao C, Hwang SN and Sueyoshi T (2003). Management Performance Evaluation: Data Envelopment Analysis. (in Chinese). Hwatai Publishing Co.: Taipei, p 18.
  • LertworasirikulSFangSCJoinesJANuttleHLWFuzzy data envelopment analysis (DEA): A possibility approachFuzzy Set Syst200313937939410.1016/S0165-0114(02)00484-0
  • MooreJEMillerBCSkin, hair, and other infections associated with visits to barber's shops and hairdressing salonsAm J Infect Control20073520320410.1016/j.ajic.2006.10.010
  • RollYGolanyBAlternate methods of treating factor weights in DEAOmega1993219910910.1016/0305-0483(93)90042-J
  • RondaEGarciaAMSanchez-PayaJMoenBEMenstrual disorders and subfertility in Spanish hairdressersEur J Obstet Gyn R B2009147616410.1016/j.ejogrb.2009.07.020
  • SaatyTLThe Analytic Hierarchy Process: Planning, Priority Setting1980
  • SadjadiSJOmraniHData envelopment analysis with uncertain data: An application for Iranian electricity distribution companiesEnerg Policy2008364247425410.1016/j.enpol.2008.08.004
  • ShiaoJSCWongBJChangSJGuoYILOccupational skin disorders and scissors-induced injury in hairdressersSafety Sci19972513714210.1016/S0925-7535(97)00017-9
  • SunSAssessing joint maintenance shops in the Taiwanese Army using data envelopment analysisJ Opns Mngt200422233245
  • TCFA (2009). Taiwan Chain Store Almanac 2009. Taiwan Chain Stores and Franchise Association (TCFA): Taipei.
  • ThompsonRGLangemeierLNLeeCLeeEThrallRMThe role of multiplier bounds in efficiency analysis with application to Kansas firmsJ Econometrics1990469310810.1016/0304-4076(90)90049-Y
  • Van der WalJFHoogeveenAWMoonsAMMWoudaPInvestigation on the exposure of hairdressers to chemical agentsEnviron Int19972343343910.1016/S0160-4120(97)00031-7
  • Van MuiswinkelWJKromhoutHOnosTKersemaekersWMonitoring and modelling of exposure to ethanol in hairdressing salonsAnn Occup Hyg19974123524710.1093/annhyg/41.2.235
  • WangYMGreatbanksRYangJBInterval efficiency assessment using data envelopment analysisFuzzy Set Syst200515334737010.1016/j.fss.2004.12.011
  • WuDYangZLiangLEfficiency analysis of cross-region bank branches using fuzzy data envelopment analysisAppl Math Comput2006181271281
  • ZhuJImprecise data envelopment analysis (IDEA): A review and improvement with an applicationEur J Opl Res200314451352910.1016/S0377-2217(01)00392-7
  • ZhuJEfficiency evaluation with strong ordinal input and output measuresEur J Opl Res200314647748510.1016/S0377-2217(02)00360-0
  • ZhuJImprecise DEA via standard linear DEA models with a revisit to a Korean mobile telecommunication companyOpns Res20045232332910.1287/opre.1030.0072

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.