516
Views
17
CrossRef citations to date
0
Altmetric
Article

The impact of workforce agility on organizational memory

, &
Pages 432-442 | Received 18 Jan 2012, Accepted 20 Feb 2013, Published online: 19 Dec 2017

References

  • AhsanMYe-NgoLThe relationship between IT infrastructure and strategic agility in organizationsProceedings of the Eleventh Americas Conference in Information Systems (AMCIS2005)2005415427
  • AkgünAKeskinHByrneJOrganizational emotional memoryManagement Decision20115019511410.1108/00251741211194895
  • AlbertsDRichardEPower to the Edge: Command and Control in the Information Age2003
  • AldrichHOrganizations and Environments1979
  • AllworthEHeskethBConstruct-oriented biodata: capturing change-related and contextually relevant future performanceInternational Journal of Selection and Assessment1999729711110.1111/1468-2389.00110
  • ArgyrisCDouble loop learning in organizationsHarvard Business Review1977555115126
  • ArgyrisCSchönDOrganizational Learning. A Theory of Action Perspective1978
  • Ashrafi N, Xu P and Koehler W (2006) Boosting enterprise agility via it knowledge management capabilities. In Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS’06), Vol. 2, pp 716–725, IEEE Press, Kauai, HI.
  • Atwood M (2002) Organizational memory systems: challenges for information technology. In Proceedings of the 35th Hawaii International Conference on System Sciences, pp 919–927, IEEE Press, Los Alamitos, CA.
  • BaerMFreseMInnovation is not enough: climates for initiative and psychological safety, process innovations, and firm performanceJournal of Organizational Behavior2003241456810.1002/job.179
  • BatemanTCrantJThe proactive component of organizational behavior: a measure and correlatesJournal of Organizational Behavior199314210311810.1002/job.4030140202
  • Batten Institute (2012) Workforce agility: an executive briefing. [WWW document], http://www.darden.virginia.edu/web/uploadedFiles/Darden/Batten_Institute/Publications/WorkAgilityFinal.pdf (accessed 4 June 2012).
  • Becerra-FernandezISabherwalROrganizational knowledge management: a contingency perspectiveJournal of Management Information Systems20011812355
  • BontisNCrossanMHullandJManaging an organizational learning system by aligning stocks and flowsJournal of Management Studies200239443746910.1111/1467-6486.t01-1-00299
  • Bosco C (2007) The relationship between environmental turbulence, workforce agility and patient outcomes. Ph.D. Dissertation, College of Nursing, The University of Arizona, Tucson, AZ.
  • BreuKHemingwayCStrathernMBridgerDWorkforce agility: the new employee strategy for the knowledge economyJournal of Information Technology2001171213110.1080/02683960110132070
  • BrownSEisenhardtKThe art of continuous change: linking complexity theory and time-paced evolution in relentlessly shifting organizationsAdministrative Science Quarterly199742113510.2307/2393807
  • ByrdTTurnerDAn exploratory analysis of the value of the skills of IT personnel: their relationship to IS infrastructure and competitive advantageDecision Sciences2001321215410.1111/j.1540-5915.2001.tb00952.x
  • ByrdTTurnerEAn exploratory analysis of the information technology infrastructure flexibility constructJournal of Management Information Systems2000171167208
  • CamisónCVillar-LópeANon-technical innovation: organizational memory and learning capabilities as antecedent factors with effects on sustained competitive advantageIndustrial Marketing Management20114081294130410.1016/j.indmarman.2011.10.001
  • Cap Gemini (2007) Global CIO survey 2007. IT Agility: Enabling Business freedom. [WWW document], http://www.capgemini.com/insights-and-resources/by-publication/global_cio_survey_2007__it_agility__enabling_business_freedom/ (accessed 6 November 2012).
  • ClarkCCavanaughNBrownCSambamurthyVBuilding change-readiness capabilities in the IS organization: insights from the Bell Atlantic experienceMIS Quarterly199721442545510.2307/249722
  • ClarkMBakerSBusiness Success through Service Excellence2004
  • CollinsCSmithKKnowledge exchange and combination: the role of human resource practices in the performance of high-technology firmsAcademy of Management Journal200649354456010.5465/AMJ.2006.21794671
  • Conklin J (2001) Designing organizational memory: preserving intellectual assets in a knowledge economy, CogNexus institute. [WWW document], http://cognexus.org/dom.pdf (accessed 1 December 2011).
  • CrantJThe proactive personality scale and objective job performance among real estate agentsJournal of Applied Psychology19958045325310.1037/0021-9010.80.4.532
  • CrocittoMYoussefMThe human side of organizational agilityIndustrial Management & Data Systems2003103638839710.1108/02635570310479963
  • CyertRMarchJA Behavioral Theory of the Firm1992
  • DavenportTPrusakLWorking Knowledge: How Organizations Manage What They Know1998
  • DemarestMUnderstanding knowledge managementJournal of Long Range Planning199730337438410.1016/S0024-6301(97)90250-8
  • DicksonPToward a theory of competitive rationalityJournal of Marketing1992561698310.2307/1252133
  • DoveRKnowledge management, response ability, and the agile enterpriseJournal of Knowledge Management199931183510.1108/13673279910259367
  • Dove R (2005) Agile enterprise cornerstones: knowledge, values, and response ability. In Business Agility and Information Technology Diffusion. IFIP TC8 WG 8.6 International Working Conference (Baskerville R, Mathiassen L, Pries-Heje J and DeGross JI Eds), pp 313-333, Springer, Boston, MA.
  • DruckerPThe age of social transformationThe Atlantic Monthly199427455380
  • Dyer L and Shafer R (2003) Dynamic organizations: achieving marketplace and organizational agility with people. (CAHRS Working Paper #03-04). Ithaca, NY: Cornell University, School of Industrial and Labor Relations, Center for Advanced Human Resource Studies,. [WWW document], http://digitalcommons.ilr.cornell.edu/cahrswp/27/ (accessed 2 January 2012).
  • ErandeAVermaAMeasuring agility of organizations – a comprehensive agility measurement tool (CAMT)The International Journal of Applied Management and Technology2008633144
  • FayDFreseMThe concept of personal initiative: an overview of validity studiesHuman Performance20011419712410.1207/S15327043HUP1401_06
  • FeldmanMSPentlandBTReconceptualizing organizational routines as a source of flexibility and changeAdministrative Science Quarterly20034819411810.2307/3556620
  • GerhardtMAshenbaumBNewmanWUnderstanding the impact of proactive personality on job performance: the roles of tenure and self-managementJournal of Leadership & Organizational Studies2009161617210.1177/1548051809334192
  • GoldAMalhotraASegarsAKnowledge management: an organizational capabilities perspectiveJournal of Management Information Systems2001181185214
  • GosainSMalhotraAEisawyOCoordinating for flexibility in e-business supply chainsJournal of Management Information Systems200421374510.1201/1078/44432.21.3.20040601/82471.2
  • GrayPThe effects of knowledge management systems on emergent teams: towards a research modelJournal of Strategic Information Systems200092–317519110.1016/S0963-8687(00)00040-8
  • GriffinBHeskethBAdaptable behaviours for successful work and career adjustmentAustralian Journal of Psychology2003552657310.1080/00049530412331312914
  • GunasekaranAAgile manufacturing: a framework for research and developmentInternational Journal of Production Economics1999621,28710510.1016/S0925-5273(98)00222-9
  • HairJAndersonRTathamRBlackWMultivariate Data Analysis1998
  • HolsappleCJonesKExploring secondary activities of the knowledge chainKnowledge and Process Management200512133110.1002/kpm.219
  • HolsappleCLiXUnderstanding Organizational Agility: A Work-Design Perspective2008
  • JacksonMJohanssonCAn agility analysis from a production system perspectiveIntegrated Manufacturing Systems200314648248810.1108/09576060310491342
  • Kammeyer-MuellerJWanbergCUnwrapping the organizational entry process: disentangling multiple antecedents and their pathways to adjustmentJournal of Applied Psychology200388577979410.1037/0021-9010.88.5.779
  • KennedyPA Guide to Econometrics1979
  • KimDThe link between individual and organizational learningSloan Management Review19933513750
  • KongEChadeeDRamanRManaging Indian IT professionals for global competitiveness: the role of human resource practices in developing knowledge and learning capabilities for innovationKnowledge Management Research & Practice201311433434510.1057/kmrp.2012.21
  • Koraz (2011) Organizational memory impact on the intellectual capital case study – Gaza power generating company. MBA Thesis, Faculty of Commerce, Islamic University, Gaza, Palestine, http://library.iugaza.edu.ps/thesis/96189.pdf.
  • Kuruppalil Z (2008) Key domains of leanness and agility in job shops. In International Conference on Agile Manufacturing, College of Engineering and Applied Sciences, Western Michigan University, Kalamazoo, MI.
  • LewisKMeasuring transactive memory systems in the field: scale development and validationJournal of Applied Psychology200388458760410.1037/0021-9010.88.4.587
  • LewisKLangeDGillisLTransactive memory systems, learning, and learning transferOrganization Science200516658159810.1287/orsc.1050.0143
  • LiebowitzJ‘Think of others’ in knowledge management: making culture work for youKnowledge Management Research & Practice200861475110.1057/palgrave.kmrp.8500162
  • McCannJSelskyJLeeJBuilding agility, resilience and performance in turbulent environmentsPeople & Strategy20093234451
  • MinerAIdiosyncratic jobs in formal organizationsAdministrative Science Quarterly198732332735110.2307/2392908
  • MohamedMStankoskyMMurrayAKnowledge management and information technology: can they work in perfect harmony?Journal of Knowledge Management200610310311610.1108/13673270610670885
  • MoormanCMinerThe impact of organizational memory on new product performance and creativityJournal of Marketing Research19973419110610.2307/3152067
  • MoormanCMinerAOrganizational improvisation and organizational memoryThe Academy of Management Review1998234698723
  • NarainRYadavRSarkisJCordeiroJThe strategic implications of flexibility in manufacturing systemsInternational Journal of Agile Management Systems.20002320221310.1108/14654650010356112
  • NunnallyJPsychometric Theory1978
  • Oosterhout M (2010) Business agility and information technology in service organizations. Ph.D. Thesis, Erasmus University Rotterdam.
  • ParkerSWilliamsHTurnerNModeling the antecedents of proactive behavior at workJournal of Applied Psychology200691363665210.1037/0021-9010.91.3.636
  • PaulhusDMeasurement and control of response biasMeasures of Social Psychological Attitudes19911759
  • Pérez-BustamanteGKnowledge management in agile innovative organisationsJournal of Knowledge Management19993161710.1108/13673279910259358
  • PlonkaFDeveloping a lean and agile work forceHuman Factors and Ergonomics in Manufacturing199771112010.1002/(SICI)1520-6564(199724)7:1<11::AID-HFM2>3.0.CO;2-J
  • PulakosEAradSDonovanMPlamondonKAdaptability in the workplace: development of a taxonomy of adaptive performanceJournal of Applied Psychology200085461262410.1037/0021-9010.85.4.612
  • RameshGDevadasanSLiterature review on the agile manufacturing criteriaJournal of Manufacturing Technology Management200718218220110.1108/17410380710722890
  • RankJPaceVFreseMThree avenues for future research on creativity, innovation and initiativeApplied Psychology: An International Review200453451852810.1111/j.1464-0597.2004.00185.x
  • SambamurthyVBharadwajAGroverVShaping agility through digital options: reconceptualizing the role of information technology in contemporary firmsMIS Quarterly2003272237263
  • ScalzoNMemory loss? Corporate knowledge and radical changeJournal of Business Strategy2006274606910.1108/02756660610677137
  • SeibertSKraimerMCrantJWhat do proactive people do? A longitudinal model linking proactive personality and career successPersonnel Psychology200154484587410.1111/j.1744-6570.2001.tb00234.x
  • SengePThe Fifth Discipline: The Art and Practice of the Learning Organization1990
  • SherehiyBKarwowskiWLayerJA review of enterprise agility: concepts, frameworks, and attributesInternational Journal of Industrial Ergonomics200737544546010.1016/j.ergon.2007.01.007
  • SinkulaJMarket information processing and organizational learningJournal of Marketing1994581354510.2307/1252249
  • StraussKGriffinMRaffertyAProactivity directed toward the team and organization: the role of leadership, commitment and role-breadth self-efficacyBritish Journal of Management200920327929110.1111/j.1467-8551.2008.00590.x
  • SunPFive critical knowledge management organizational themesJournal of Knowledge Management201014450752310.1108/13673271011059491
  • TippinsMSohiRIT competency and firm performance: is organizational learning a missing link?Strategic Management Journal200324874576110.1002/smj.337
  • TurgooseCInnovation In Manufacturing SMEs In South Yorkshire2000
  • UlrichDIntellectual capital=competence × commitmentSloan Management Review19983921526
  • UnsworthKParkerSProactivity and innovation: promoting a new workforce for the new workplaceThe New Workplace: A Guide to the Human Impact of Modern Working Practices2003175196
  • UptonDWhat really makes factories flexible?Harvard Business Review19957347484
  • Van GelderenMFreseMThurikRStrategies, uncertainty and performance of small business startupsSmall Business Economics200015316518110.1023/A:1008113613597
  • Vanstone W (2009) Work force agility. [WWW document], http://www.scribd.com/doc/14225150/Work-Force-Agility (accessed 6 June 2012).
  • VrîncianuMAnica-PopaLAnica-PopaIOrganizational memory: an approach from knowledge management and quality management of organizational learning perspectivesThe Amfiteatru Economic Journal20091126473481
  • WalshJUngsonROrganizational memoryThe Academy of Management Review1991161579110.5465/AMR.1991.4278992
  • WFD Consulting (2006) Workplace Flexibility for Lower Wage Workers. Corporate Voices for Working Families. [WWW document], http://www.cvworkingfamilies.org/system/files/lowerwageflexreviewreport.pdf (accessed 12 March 2013).
  • YaghoubiNDahmardehMRKnowledge management; critical success factor in organizational agilityAmerican Journal of Social And Management Sciences20112327227710.5251/ajsms.2011.2.3.272.277
  • YoundtMSnellSDeanJLepakDHuman resource management, manufacturing strategy, and firm performanceAcademy of Management Review1996394835866
  • YusufYSarhadiMGunasekaranAAgile manufacturing: the drivers, concepts and attributesInternational Journal of Production Economics1999621–2334310.1016/S0925-5273(98)00219-9

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.