42
Views
25
CrossRef citations to date
0
Altmetric
Article

Knowledge transfer by sharing task templates: two approaches and their psychological requirements

, , &
Pages 287-296 | Received 27 Jul 2006, Accepted 04 Sep 2007, Published online: 19 Dec 2017

References

  • AlexanderCIshikawaSSilversteinMA Pattern Language: Towns, Buildings, Construction1977
  • ArdichviliAPageVWentlingTMotivation and barriers to participation in virtual knowledge-sharing communities of practiceJournal of Knowledge Management200371647710.1108/13673270310463626
  • Beck K and Cunningham W (1987) Using pattern languages for object-oriented programs. Technical Report CR-87-43, Tektronix, Inc. OOPSLA'87 workshop on Specification and Design for Object-Oriented Programming.
  • CabreraACabreraEFKnowledge-sharing dilemmasOrganization Studies200223568771010.1177/0170840602235001
  • ConnollyTThornBKHemingerADiscretionary databases as social dilemmasSocial Dilemmas: Theoretical Issues and Research Findings1992199208
  • CressUBarqueroBBuderJHesseFWSocial dilemmas in knowledge communication via shared databasesBarriers and Biases in Computer-Mediated Knowledge Communication – and How they may be Overcome2005143167
  • CressUHesseFWKnowledge sharing in groups: experimental findings of how to overcome a social dilemmaProceedings of the Sixth International Conference of the Learning Sciences2004150157
  • CressUHesseFWThe social complexity in establishing and sharing information resourcesHandling Complexity in Learning Environments: Research and Theory20066787
  • Cress U and Kimmerle J (2007) Endowment heterogeneity and identifiability in the information-exchange dilemma. Computers in Human Behavior, doi: 10.1016/j.chb.2007.02.022.
  • CressUKimmerleJGuidelines and feedback in information exchange: The impact of behavioral anchors and descriptive norms in a social dilemmaGroup Dynamics: Theory, Research, and Practice2007111425310.1037/1089-2699.11.1.42
  • CressUKimmerleJHesseFWInformation exchange with shared databases as a social dilemma: The effect of metaknowledge, bonus systems, and costsCommunication Research200633537039010.1177/0093650206291481
  • CressUMartinSKnowledge sharing and rewards: A game-theoretical perspectiveKnowledge Management Research and Practice20064428329210.1057/palgrave.kmrp.8500112
  • DarrochJKnowledge management, innovation and firm performanceJournal of Knowledge Management20059310111510.1108/13673270510602809
  • DavenportTHPrusakLWorking Knowledge: How Organizations Manage What They Know1998
  • DawesRMSocial dilemmasAnnual Review of Psychology19803116919310.1146/annurev.ps.31.020180.001125
  • Dengel A, Abecker A, Bahr JT, Bernardi A, Dannenmann P, van Elst L, Klink S, Maus H, Schwarz S and Sintek M (2002) Epos – evolving personal to organizational knowledge spaces. Project Proposal, DFKI GmbH.
  • DruckerPFPost-Capitalist Society1993
  • DumasMvan der AalstWMPter HofstedeAHMProcess-Aware Information Systems2005
  • EpplerMJSeifriedPMRöpnackAImproving knowledge intensive processes through an enterprise knowledge mediumProceedings of the 1999 ACM SIGCPR Conference on Computer Personnel Research1999222230
  • FordDPStaplesDSPerceived value of knowledge: the potential informer's perceptionKnowledge Management Research and Practice20064131610.1057/palgrave.kmrp.8500079
  • GammaEHelmRJohnsonRVlissidesJDesign Patterns: Elements of Reusable Object-Oriented Software1995
  • HindsPKieslerSDistributed Work2002
  • HolzHRostaninODengelASuzukiTMaedaKKanasakiKTask-based process know-how reuse and proactive information delivery in TaskNavigatorProceedings of the 2006 ACM CIKM International Conference on Information and Knowledge Management2006522531
  • HuberGPTransfer of knowledge in knowledge management systems: unexplored issues and suggested studiesEuropean Journal of Information Systems200110727910.1057/palgrave.ejis.3000399
  • Jarodzka HM, Grebner O, Ong E and Riss UV (2007) Motivate users to construct collective knowledge via IT. Fourth Conference on Professional Knowledge Management (Gronau N, Ed), Vol. 1, pp 373–381, GITO-Verlag, Berlin.
  • JianGJeffresLWUnderstanding employees' willingness to contribute to shared electronic databases: a three-dimensional frameworkCommunication Research200633424226110.1177/0093650206289149
  • KalmanMEMongePFulkJHeinoRMotivations to resolve communication dilemmas in database-mediated collaborationCommunication Research200229212515410.1177/0093650202029002002
  • KerrNLMotivation losses in task-performing groups: a social dilemma analysisJournal of Personality and Social Psychology19834581982810.1037/0022-3514.45.4.819
  • KerrNLAnonymity and social control in social dilemmasResolving Social Dilemmas: Dynamic, Structural, and Intergroup Aspects1999103119
  • KimmerleJCressUHesseFWAn interactional perspective on group awareness: alleviating the information-exchange dilemma (for everybody?)International Journal of Human-Computer Studies20077589991010.1016/j.ijhcs.2007.06.002
  • Kivijärvi H (2004) Knowledge conversion in organizational context: a framework and experiments. Proceedings of the 37th Hawaii International Conference on System Sciences (HICSS-37 2004), CD-ROM / Abstracts Proceedings, 5–8 January 2004, Big Island, HI, USA (SPRAGUE RH, Ed), 10pp, IEEE Computer Society Press, Los Alamitos, CA.
  • KollockPSocial dilemmas: the anatomy of cooperationAnnual Review of Sociology19982418321410.1146/annurev.soc.24.1.183
  • LinHFImpact of organizational support on organizational intention to facilitate knowledge sharingKnowledge Management Research and Practice200641263510.1057/palgrave.kmrp.8500083
  • OngEGrebnerORissUVPattern-based task management: pattern lifecycle and knowledge managementFourth Conference Professional Knowledge Management2007357364
  • ProbstGRaubSRomhardKManaging Knowledge1999
  • RiehleDZüllighovenHUnderstanding and using patterns in software developmentTheory and Practice of Object Systems19962131310.1002/(SICI)1096-9942(1996)2:1<3::AID-TAPO1>3.0.CO;2-#
  • RissUVKnowledge, action, and context: impact on knowledge managementProfessional Knowledge Management2006598608
  • RissUVRickayzenAMausAvan der AalstWMPChallenges for business process and task managementJournal of Universal Knowledge Management20050277100
  • TsoukasHVladimirouEWhat is organizational knowledge?Journal of Management Studies200138797399310.1111/1467-6486.00268
  • van der AalstWMPvan HeeMWorkflow Management2004
  • Walsham G (2004) Knowledge management systems: action and representation. Proceedings of the Second International Conference on Action in Language, Organisations and Information Systems (ALOIS-2004). Linköping University, Linköping, Sweden [ www document ] http://www.vits.org/konferenser/alois2004/html/6900.pdf (accessed 24 October 2007).
  • WiigKPeople-Focused Knowledge Management2004

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.