References
- AminiMMRetszaff-RobertsDBienstockCCDesigning a reverse logistics operation for short cycle time repair servicesInternational Journal of Production Economics200596336938010.1016/j.ijpe.2004.05.010
- BacchettiASaccaniNSpare parts classification and demand forecasting for stock control: Investigating the gap between research and practiceOMEGA. International Journal of Management Science201240672273710.1016/j.omega.2011.06.008
- BallouRHUnresolved issues in supply chain network designInformation Systems Frontiers20013441742610.1023/A:1012872704057
- BoylanJESyntetosAASpare parts management: A review of forecasting research and extensionsIMA Journal of Management Mathematics201021322723710.1093/imaman/dpp016
- CohenMAKamesamPVKleindorferPLeeHLTekerianAOptimizer: IBM’s multi-echelon inventory system for managing service logisticsInterfaces1990201658210.1287/inte.20.1.65
- CohenMAZhengY-SAgrawalVService parts logistics: A benchmark analysisIIE Transactions1997298627639
- CohenMAZhengY-SWangYIdentifying opportunities for improving Teradyne service-parts logistics systemInterfaces199929411810.1287/inte.29.4.1
- CohenMACullCLeeHLWillenDSaturn’s supply-chain innovation: High value in after-sales serviceSloan Management Review200041493101
- CohenMAAgrawalNAgrawalVWinning in the aftermarketHarvard Business Review2006845129138
- DennisMJKambilAService management: Building profits after the saleSupply Chain Management Review2003714248
- DriessenMArtsJHoutumG-JRustenburgJWHuismanBMaintenance spare parts planning and control: A framework for control and agenda for future researchProduction Planning & Control2015265407426
- DuFEvansGWA bi-objective reverse logistics network analysis for post-sale serviceComputers & Operations Research20083582617263410.1016/j.cor.2006.12.020
- Eskandarpour M, Nikbakhsh E and Zegordi SH (2014). Variable neighborhood search for the bi-objective post-sales network design problem: A fitness landscape analysis approach. Computers & Operations Research52(Part B):300–314.
- EskandarpourMZegordiSHNikbakhshEA parallel variable neighborhood search for the multi-objective sustainable post-sales network design problemInternational Journal of Production Economics2013145111713110.1016/j.ijpe.2012.10.013
- GeoffrionAMGravesGWLeeS-JA management support system for distribution planningINFOR, Canadian Journal of Operational Research and Information Processing198220428731410.1080/03155986.1982.11731870
- Hertz P, Finke GR and Schönsleben P (2012). Industrial field service network planning: Existing methods in supply chain planning and modeling and their applicability for field services. Proceedings of 2012 9th International Conference on Service Systems and Service Management (ICSSSM) 258–263.
- HuiskonenJMaintenance spare parts logistics: Special characteristics and strategic choicesInternational Journal of Production Economics2001711–312513310.1016/S0925-5273(00)00112-2
- JalilMNZuidwijkRAFleischmannMNunenJAEESpare parts logistics and installed base informationJournal of the Operational Research Society201162344245710.1057/jors.2010.38
- KloseADrexlAFacility location models for distribution system designEuropean Journal of Operational Research2005162142910.1016/j.ejor.2003.10.031
- Landrieux B and Vandaele N (2012). A spare parts network design model for a digital cinema projector manufacturer. Proceedings of International Working Seminar on Production Economics (ISWPE) 2012, pp. 343–353.
- MurthyDNPSolemORorenTProduct warranty logistics: Issues and challengesEuropean Journal of Operational Research2004156111012610.1016/S0377-2217(02)00912-8
- PerssonFSaccaniNManaging the after sales logistic network – A simulation studyProduction Planning & Control200920212513410.1080/09537280802707530
- RogersDFPlanteRDWongRTEvansJRAggregation and disaggregation techniques and methodology in optimizationOperations Research199139455358210.1287/opre.39.4.553
- SaccaniNSonginiLGaiardelliPThe role and performance measurement of after-sales in the durable consumer goods industries: An empirical studyInternational Journal of Productivity and Performance Management2006553–425928310.1108/17410400610653228
- SaccaniNJohanssonPPeronaMConfiguring the after-sales service supply chain: A multiple case studyInternational Journal of Production Economics20071101–2526910.1016/j.ijpe.2007.02.009
- ŞahinGSüralHA review of hierarchical facility location problemsComputers & Operations Research20073482310233110.1016/j.cor.2005.09.005
- WuM-CHsuY-KHuangL-CAn integrated approach to the design and operation for spare parts logistic systemsExpert Systems with Applications20113842990299710.1016/j.eswa.2010.08.088