200
Views
4
CrossRef citations to date
0
Altmetric
Original Article

A method for identifying the critical success factors of CoP based on performance evaluation

Pages 572-593 | Received 02 Jul 2013, Accepted 11 Jul 2017, Published online: 15 Feb 2018

References

  • AbranABuglionLA multidimensional performance model for consolidating Balanced ScorecardsAdvances in Engineering Software200334633934910.1016/S0965-9978(03)00033-4
  • ArdichviliAMaurerMLiWWentlingTStuedemannRCultural influences on knowledge sharing through online communities of practiceJournal of Knowledge Management20061019410710.1108/13673270610650139
  • AsoodaraMAtaibMRVaezicSMarandiSSExamining effectiveness of communities of practice in online English for academic purposes (EAP) assessment in virtual classesComputers & Education20147029130010.1016/j.compedu.2013.08.016
  • BankerRDJanakiramanHCKonstansCA balanced scorecard analysis of performance metricsEuropean Journal of Operational Research.2004154242343610.1016/S0377-2217(03)00179-6
  • BrownJSDuguidPOrganizational learning and communities of practice: Toward a unified view of working, learning, and innovationOrganization Science199121405710.1287/orsc.2.1.40
  • Castro, M.C. 2006. The macuarium set of community of practice measurements. http://www.macuarium.com/cms/index.php?option=com_remository&Itemid=169&func=download&id=447&chk=ae3856d4fbe603e516f7c789c4091fb6&no_html=1.
  • CheungCLeeMLeeZUnderstanding the continuance intention of knowledge sharing in online communities of practice through the post-knowledge-sharing evaluation processesJournal of the American Society for Information Science and Technology20136471357137410.1002/asi.22854
  • ChuMTKhoslaRIndex evaluations and business strategies on communities of practiceExpert Systems with Applications20093621549155810.1016/j.eswa.2007.11.053
  • ChuMTShyuJZTzengGHKhoslaRUsing non additive fuzzy integral to assess performance of organization transformation via communities of practiceIEEE Transactions on Engineering Management200754211310.1109/TEM.2007.893987
  • ChuMTShyuJZTzengGHKhoslaRComparison among three analytical methods for knowledge communities group decision analysisExpert Systems with Applications20073341011102410.1016/j.eswa.2006.08.026
  • CrossRLaseterTParkerAVelasquezGUsing social network analysis to improve communities of practiceCalifornia Management Review2006491314910.2307/41166370
  • DerringerGSuichRSimultaneous optimization of several response variablesJournal of Quality1980124214
  • DerringerGBalancing act: Optimizing a product’s propertiesQuality Progress1994275158
  • DupouëtOYıldızoğluMOrganizational performance in hierarchies and communities of practiceJournal of Economic Behavior of Organization200661466869010.1016/j.jebo.2004.07.011
  • FallahNRoutines and their influence in the Communities of Practice (CoPs): The case of international institutionsProcedia—Social and Behavioral Sciences2012461532153610.1016/j.sbspro.2012.05.335
  • HarringtonECThe desirability functionIndustrial Quality Control196521494498
  • HongJDeveloping the methodology for diagnosing virtual community of practiceKorea Management Science20122917388
  • JeonSKimYKohJIndividual social and organizational contexts for active knowledge sharing in communities of practiceExpert Systems with Applications20113810124231243110.1016/j.eswa.2011.04.023
  • JeongIKimKD-STEM: A modified step method with desirability function conceptComputers & Operations Research200532123175319010.1016/j.cor.2004.05.006
  • KaplanSRNortonRDThe balance Scorecard—Measures that drive performance1992BostonHarvard Business Review
  • KaplanRSNortonDPThe strategy-focused organization2001BostonHarvard Business School Press
  • KaplanRSNortonDPStrategy maps: Converting intangible assets into tangible outcomes2004BostonHarvard Business School Press
  • KimSHongJSuhEA diagnosis framework for identifying the current knowledge sharing activity status in a community of practiceExpert Systems with Applications20123918130931310710.1016/j.eswa.2012.05.092
  • KodamaMKnowledge creation through networked strategic communitiesLong Range Planning2005381274910.1016/j.lrp.2004.11.011
  • LaveJWengerESituated learning: Legitimate peripheral participation1991New York, NYCambridge University Press
  • LeeJSuhEHongJA maturity model based CoP evaluation framework: A case study of strategic CoPs in a Korean companyExpert Systems with Applications20103732670268110.1016/j.eswa.2009.08.011
  • LehanePMapping the user experience: Development of a validated instrument from the plans and scripts of the computer community of practiceHuman Technology20128215717810.17011/ht/urn.201211203033
  • LesserELStorckJCommunities of practice and organizational performanceIBM Systems Journal200140483184110.1147/sj.404.0831
  • MartinsonsMDavisonRTseDThe balanced scorecard: A foundation for the strategic management of information systemsDecision Support Systems199925253610.1016/S0167-9236(98)00086-4
  • McDermottRMeasuring the impact of communitiesKnowledge Management Review2002522530
  • MerrillJHripcsakGUsing social network analysis within a department of biomedical informatics to induce a discussion of academic communities of practiceJournal of the American Medical Informatics Association200815678078210.1197/jamia.M2717
  • NeufeldDFangYWanZCommunity of practice behaviors and individual learning outcomesGroup Decision and Negotiation201322461763910.1007/s10726-012-9284-8
  • NistorNFischerFCommunities of practice in academia: Testing a quantitative modelLearning Culture and Social Interaction20121211412610.1016/j.lcsi.2012.05.005
  • OlveNRoyJWetterMPerformance drivers1999Biddles LtdGuildford
  • OsterlohMFreyBSMotivation, knowledge transfer, and organizational formsOrganization Science200011553855010.1287/orsc.11.5.538.15204
  • PriceMAssessment standards: the role of communities of practice and the scholarship of assessmentAssessment and Evaluation in Higher Education200530321523010.1080/02602930500063793
  • ProbstGBorzilloSWhy communities of practice succeed and why they failEuropean Management Journal20082633534710.1016/j.emj.2008.05.003
  • RanmuthugalaGCunninghamFCPlumbJJLongJGeorgiouAA realist evaluation of the role of communities of practice in changing healthcare practiceJohanna I Westbrook and Jeffrey Braithwaite Implementation Science20116495710.1186/1748-5908-6-49
  • SaatyTLKearnsKPAnalytical planning: The organization of systems1985OxfordPergamon Press
  • SallánJGÁlavaMFBarrera-CorominasARodríguez-GómezDReview of knowledge creation and management processes through communities of practice in public administrationProcedia - Social and Behavioral Sciences2012462198222010.1016/j.sbspro.2012.05.454
  • SharmaMKBhagwatRAn integrated BSC-AHP approach for supply chain management evaluationMeasuring Business Excellence2007113576810.1108/13683040710820755
  • Smits, M., and A. Moor. 2004. Measuring knowledge management effectiveness in communities of practice. In Proceedings of the 37th Hawaii International Conference on System Sciences.
  • StorckJHillPAKnowledge diffusion through strategic communitiesMIT Sloan Management Review20004126374
  • Strong, M.A., Hughes, W.K., and Gerson, S.D. 2013. Method and tool to assess the vitality of technical communities of practice. United States Patent Application.
  • SuwignjoPBititciUSCarrieASQuantitative models for performance measurement systemInternational Journal of Production Economics20006423124110.1016/S0925-5273(99)00061-4
  • VerburgRMAndriessenJHThe assessment of communities of practiceKnowledge and Process Management2006131132510.1002/kpm.241
  • WengerECommunities of practice: Learning as a social systemThe Systems Thinker19989523
  • WengerESnyderWCommunities of Practice: The organizational frontierHarvard Business Review2000781139145

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.