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Pages 231-232 | Published online: 12 Mar 2012

Additional References

  • Deming , Edwards W. 1982 . Quality, Productivity, and Competitive Position , Cambridge , MA : Massachusetts Institute of Technology, Center for Advanced Engineering Study .
  • Godfrey , A. B. 1985 . “Beyond Quality Control” . Boardroom Reports , 14 ( 4 ) : 3 – 4 .
  • Hogg , R. V. 1985 . “Statistical Education for Engineers: An Initial Task Force Report” . The American Statistician , 39 : 168 – 175 .
  • Ishikawa , K. “The Three Phases of Quality” . Proceedings of the World Quality Congress ‘84 . Brighton , UK : European Organization for Quality Control .
  • Juran , J. M. 1964 . Managerial Breakthrough , New York : McGraw-Hill .
  • Mayo , J. M. 1984 . “Process Design as Important as Product” . Wall Street Journal , : 32 October 27
  • Vardeman , S. B. and David , H. T. 1984 . “Statistics for Quality and Productivity: A New Graduate-Level Statistics Course” . The American Statistician , 38 : 235 – 243 .

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