Teleworking during the COVID-19 pandemic: the job demands and job resources associated with telework outcomes

References

• Ahuja, M. K., Chudoba, К. M., Kacmar, С. J., McKnight, D. H., & George, J. F. (2007). IT road warriors: Balancing work-family conflict, job autonomy, and work overload to mitigate turnover intentions. MIS Quarterly, 31(1), 1–17. https://doi.org/10.2307/25148778
   Web of Science ®Google Scholar
• Ali, S., Alam, B. F., Noreen, S., Anwar, M., Qazi, S. H., & Hussain, T. (2021). Motivation and job satisfaction among medical and dental college faculty in Pakistan amid the COVID-19 outbreak. Work, 69(2), 359–366. https://doi.org/10.3233/WOR-213483
   PubMedGoogle Scholar
• Allen, T. D., Golden, T. D., & Shockley, K. M. (2015). How effective is telecommuting? Assessing the status of our scientific findings. Psychological Science in the Public Interest, 16(2), 40–68. https://doi.org/10.1177/1529100615593273
   PubMed Web of Science ®Google Scholar
• Australian Bureau of Statistics. (2022). Working arrangements. https://www.abs.gov.au/statistics/labour/earnings-and-working-conditions/working-arrangements/latest-release#working-from-home
   Google Scholar
• Baker, E., Avery, G. C., & Crawford, J. (2006). Home alone: The role of technology in telecommuting. Information Resource Management Journal, 19(4), 1–22. https://doi.org/10.4018/irmj.2006100101
   Google Scholar
• Bakker, A. B., & Demerouti, E. (2007). The job demands‐resources model: State of the art. Journal of Managerial Psychology, 22(3), 309–328. https://doi.org/10.1108/02683940710733115
   Google Scholar
• Baruch, Y. (2001). The status of research on teleworking and an agenda for future research. International Journal of Management Reviews, 3(2), 113–129. https://doi.org/10.1111/1468-2370.00058
   Web of Science ®Google Scholar
• Baruch, Y., & Nicholson, N. (1997). Home, sweet work: Requirements for effective home-working. Journal of General Management, 23(2), 15–30. https://doi.org/10.1177/030630709702300202
   Google Scholar
• Bender, R., & Grouven, U. (1997). Ordinal logistic regression in medical research. Journal of the Royal College of Physicians of London, 31(5), 546–551.
   PubMedGoogle Scholar
• Blahopoulou, J., Ortiz-Bonnin, S., Montanez-Juan, M., Espinosa, G. T., & Garcia-Buades, M. E. (2022). Telework satisfaction, well-being and performance in the digital era. Lessons learned during COVID-19 lockdown in Spain. Current Psychology, 41(5), 2507–2520. https://doi.org/10.1007/s12144-022-02873-x
   PubMed Web of Science ®Google Scholar
• Bretz, R. D., & Judge, T. A. (1994). Person–Organization fit and the theory of work adjustment: Implications for satisfaction, tenure, and career success. Journal of Vocational Behavior, 44(1), 32–54. https://doi.org/10.1006/jvbe.1994.1003
   Web of Science ®Google Scholar
• Carillo, K., Cachat-Rosset, G., Marsan, J., Saba, T., & Klarsfeld, A. (2021). Adjusting to epidemic-induced telework: Empirical insights from teleworkers in France. European Journal of Information Systems, 30(1), 69–88. https://doi.org/10.1080/0960085X.2020.1829512
   Web of Science ®Google Scholar
• Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multidimensional measure of work–family conflict. Journal of Vocational Behavior, 56(2), 249–276. https://doi.org/10.1006/jvbe.1999.1713
   Web of Science ®Google Scholar
• Deci, E. L., & Ryan, R. M. (2000). The “what” and “why” of goal pursuits: Human needs and the self-determination of behavior. Psychological Inquiry, 11(4), 227–268. https://doi.org/10.1207/S15327965PLI1104_01
   Web of Science ®Google Scholar
• Demerouti, E., Bakker, A. B., Nachreiner, F., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499
   PubMed Web of Science ®Google Scholar
• DeSilver, D. (2020, March 21). Working from home was a luxury for the relatively affluent before coronavirus – Not anymore. World Economic Forum. https://www.weforum.org/agenda/2020/03/working-from-home-coronavirus-workers-future-of-work/
   Google Scholar
• Eisenberger, R., Cummings, J., Armeli, S., & Lynch, P. (1997). Perceived organisational support, discretionary treatment, and job satisfaction. Journal of Applied Psychology, 82(5), 812–820. https://doi.org/10.1037/0021-9010.82.5.812
   PubMed Web of Science ®Google Scholar
• Franken, E., Bentley, T., Shafaei, A., Farr-Wharton, B., Onnis, L. A., & Omari, M. (2021). Forced flexibility and remote working: Opportunities and challenges in the new normal. Journal of Management & Organisation, 27(6), 1131–1149. https://doi.org/10.1017/jmo.2021.40
   Web of Science ®Google Scholar
• Gagné, M., Parker, S. K., Griffin, M. A., Dunlop, P. D., Knight, C., Klonek, F. E., & Parent-Rocheleau, X. (2022). Understanding and shaping the future of work with self-determination theory. Nature Reviews Psychology, 1(7), 378–392. https://doi.org/10.1038/s44159-022-00056-w
   PubMedGoogle Scholar
• Galanti, T., Guidetti, G., Mazzei, E., Zappalà, S., & Toscano, F. (2021). Work from home during the COVID-19 outbreak: The impact on employees’ remote work productivity, engagement, and stress. Journal of Occupational and Environmental Medicine, 63(7), e426–e432. https://doi.org/10.1097/JOM.0000000000002236
   PubMed Web of Science ®Google Scholar
• Gohoungodji, P., N’Dri, A. B., & Matos, A. L. B. (2023). What makes telework work? Evidence of success factors across two decades of empirical research: A systematic and critical review. The International Journal of Human Resource Management, 34(3), 605–649. https://doi.org/10.1080/09585192.2022.2112259
   Web of Science ®Google Scholar
• Golden, T. D., Veiga, J. F., & Dino, R. N. (2008). The impact of professional isolation on teleworker job performance and turnover intentions: Does time spent teleworking, interacting face-to-face, or having access to communication-enhancing technology matter? Journal of Applied Psychology, 93(6), 1412–1421. https://doi.org/10.1037/a0012722
   PubMed Web of Science ®Google Scholar
• Greenhaus, J., & Beutell, N. (1985). Sources and conflict between work and family roles. Academy of Management Review, 10(1), 76–88. https://doi.org/10.2307/258214
   Web of Science ®Google Scholar
• Hackman, J. R., & Oldham, G. R. (1976). Motivation through the design of work: Test of a theory. Organisational Behavior and Human Performance, 16(2), 250–279. https://doi.org/10.1016/0030-5073(76)90016-7
   Web of Science ®Google Scholar
• Hopkins, J., & Bardoel, A. (2022, April 4). Flexibility makes us happier, with 3 clear trends emerging in post-pandemic hybrid work. The Conversation. https://theconversation.com/flexibility-makes-us-happier-with-3-clear-trends-emerging-in-post-pandemic-hybrid-work-180310
   Google Scholar
• Jamal, M. T., Anwar, I., Khan, N. A., & Saleem, I. (2021). Work during COVID-19: Assessing the influence of job demands and resources on practical and psychological outcomes for employees. Asia-Pacific Journal of Business Administration, 13(3), 293–319. https://doi.org/10.1108/APJBA-05-2020-0149
   Web of Science ®Google Scholar
• Kaltiainen, J., & Hakanen, J. J. (2023). Why increase in telework may have affected employee well-being during the COVID-19 pandemic? The role of work and non-work life domains. Current Psychology, 1–19. https://doi.org/10.1007/s12144-023-04250-8
   PubMed Web of Science ®Google Scholar
• Kraimer, M. L., Wayne, S. J., Liden, R. C., & Sparrowe, R. T. (2005). The role of job security in understanding the relationship between employees’ perceptions of temporary workers and employees’ performance. Journal of Applied Psychology, 90(2), 389–398. https://doi.org/10.1037/0021-9010.90.2.389
   PubMed Web of Science ®Google Scholar
• Kramer, A., & Kramer, K. Z. (2020). The potential impact of the COVID-19 pandemic on occupational status, work from home, and occupational mobility. Journal of Vocational Behavior, 119, 103442. https://doi.org/10.1016/j.jvb.2020.103442
   PubMed Web of Science ®Google Scholar
• Kreiner, G. E. (2006). Consequences of work‐home segmentation or integration: A person‐environment fit perspective. Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior, 27(4), 485–507. https://doi.org/10.1002/job.386
   Web of Science ®Google Scholar
• Laerd Statistics. (2015). Ordinal logistic regression using SPSS statistics. Statistical tutorials and software guides. https://statistics.laerd.com/
   Google Scholar
• Lim, V. K. G., & Teo, T. S. H. (2000). To work or not to work at home: An empirical investigation of factors affecting attitudes towards teleworking. Journal of Managerial Psychology, 15(6), 560–586. https://doi.org/10.1108/02683940010373392
   Google Scholar
• Lu, C. Q., Du, D. Y., Xu, X. M., & Zhang, R. F. (2017). Revisiting the relationship between job demands and job performance: The effects of job security and traditionality. Journal of Occupational and Organisational Psychology, 90(1), 28–50. https://doi.org/10.1111/joop.12158
   Web of Science ®Google Scholar
• Mamani-Benito, O., Esteban, R. F. C., Hernández, R. M., Tito-Betancur, M., Chaparro, J. E. T., Saavedra-López, M. A., Calle-Ramírez, X. M., & Sierra-Liñan, F. (2022). Worldwide scientific production on teleworking in Scopus in times of COVID-19. Journal of Educational and Social Research, 12(4), 56. https://doi.org/10.36941/jesr-2022-0096
   Google Scholar
• Mihalca, L., Irimiaş, T., & Brendea, G. (2021). Teleworking during the COVID-19 pandemic: Determining factors of perceived work productivity, job performance, and satisfaction. Amfiteatru Economic, 23(58), 620–636. https://doi.org/10.24818/EA/2021/58/620
   Web of Science ®Google Scholar
• Milasi, S., González-Vázquez, I., & Fernández-Macías, E. (2021, January). Telework before the COVID-19 pandemic: Trends and drivers of differences across the EU [ Paper presentation]. OECD Productivity Working Papers [21], OECD Publishing, Paris.
   Google Scholar
• Mohammed, Z., Nandwani, D., Saboo, A., & Padakannaya, P. (2022). Job satisfaction while working from home during the COVID-19 pandemic: Do subjective work autonomy, work-family conflict, and anxiety related to the pandemic matter? Cogent Psychology, 9(1), 2087278. https://doi.org/10.1080/23311908.2022.2087278
   Web of Science ®Google Scholar
• Niebuhr, F., Borle, P., Börner-Zobel, F., & Voelter-Mahlknecht, S. (2022). Healthy and happy working from home? Effects of working from home on employee health and job satisfaction. International Journal of Environmental Research and Public Health, 19(3), 1122. https://doi.org/10.3390/ijerph19031122
   PubMed Web of Science ®Google Scholar
• O’Neill, T. A., Hambley, L. A., & Bercovich, A. (2014). Prediction of cyberslacking when employees are working away from the office. Computers in Human Behavior, 34, 291–298. https://doi.org/10.1016/j.chb.2014.02.015
   Web of Science ®Google Scholar
• O’Neill, T. A., Hambley, L. A., Greidanus, N. S., MacDonnell, R., & Kline, T. J. (2009). Predicting teleworker success: An exploration of personality, motivational, situational, and job characteristics. New Technology, Work and Employment, 24(2), 144–162. https://doi.org/10.1111/j.1468-005X.2009.00225.x
   Web of Science ®Google Scholar
• Pacheco, T., Coulombe, S., Khalil, C., Meunier, S., Doucerain, M., Auger, E., & Cox, E. (2020). Job security and the promotion of workers’ wellbeing in the midst of the COVID-19 pandemic: A study with Canadian workers one to two weeks after the initiation of social distancing measures. International Journal of Wellbeing, 10(3), 58–76. https://doi.org/10.5502/ijw.v10i3.1321
   Google Scholar
• Parent-Lamarche, A., & Boulet, M. (2021). Workers’ stress during the first lockdown: Consequences on job performance analyzed with a mediation model. Journal of Occupational and Environmental Medicine, 63(6), 469–475. https://doi.org/10.1097/JOM.0000000000002172
   PubMed Web of Science ®Google Scholar
• Parker, K., Horowitz, J. M., & Minkin, R. (2020, December 9). How the coronavirus outbreak has – and hasn’t – changed the way Americans work. Pew Research Center. https://www.pewresearch.org/social-trends/2020/12/09/how-the-coronavirus-outbreak-has-and-hasnt-changed-the-way-americans-work/
   Google Scholar
• Puglisi, G. E., DiBlasio, S., Shtrepi, L., & Astolfi, A. (2021). Remote working in the COVID-19 pandemic: Results from a questionnaire on the perceived noise annoyance. Frontiers in Built Environment, 7, 688484. https://doi.org/10.3389/fbuil.2021.688484
   Google Scholar
• Rudolph, C. W., Allan, B., Clark, M., Hertel, G., Hirschi, A., Kunze, F., Shockley, K., Shoss, M., Sonnentag, S., & Zacher, H. (2021). Pandemics: Implications for research and practice in industrial and organizational psychology. Industrial and Organizational Psychology, 14(1–2), 1–35. https://doi.org/10.1017/iop.2020.48
   Google Scholar
• Sandford, A. (2020, April 3). Coronavirus: Half of humanity now on lockdown as 90 countries call for confinement. Euronews. https://www.euronews.com/2020/04/02/coronavirus-in-europe-spain-s-death-toll-hits-10-000-after-record-950-new-deaths-in-24-hou
   Google Scholar
• Schaufeli, W. B., & Taris, T. W. (2014). A critical review of the job demands-resources model: Implications for improving work and health. In G. Bauer & O. Hämmig (Eds.), Bridging occupational, organizational and public health (pp. 43–68). Springer. https://doi.org/10.1007/978-94-007-5640-3_4
   Google Scholar
• Searle, B. J., & Auton, J. C. (2015). The merits of measuring challenge and hindrance appraisals. Anxiety, Stress and Coping, 28(2), 121–143. https://doi.org/10.1080/10615806.2014.931378
   PubMed Web of Science ®Google Scholar
• Sousa-Uva, M., Sousa-Uva, A., E Sampayo, M. M., & Serranheira, F. (2021). Telework during the COVID-19 epidemic in Portugal and determinants of job satisfaction: A cross-sectional study. BMC Public Health, 21(1), 1–11. https://doi.org/10.1186/s12889-021-12295-2
   PubMed Web of Science ®Google Scholar
• Toscano, F., & Zappalà, S. (2020). Social isolation and stress as predictors of productivity perception and remote work satisfaction during the COVID-19 pandemic: The role of concern about the virus in a moderated double mediation. Sustainability, 12(23), 9804. https://doi.org/10.3390/su12239804
   Web of Science ®Google Scholar
• Van den Broeck, A., Ferris, D. L., Chang, C.-H., & Rosen, C. C. (2016). A review of self-determination theory’s basic psychological needs at work. Journal of Management, 42(5), 1195–1229. https://doi.org/10.1177/0149206316632058
   Web of Science ®Google Scholar
• Wang, B., Liu, Y., Qian, J., & Parker, S. K. (2021). Achieving effective remote working during the COVID‐19 pandemic: A work design perspective. Applied Psychology, 70(1), 16–59. https://doi.org/10.1111/apps.12290
   PubMed Web of Science ®Google Scholar
• Yu, J., & Wu, Y. (2021). The impact of enforced working from home on employee job satisfaction during COVID-19: An event system perspective. International Journal of Environmental Research and Public Health, 18(24), 13207. https://doi.org/10.3390/ijerph182413207
   PubMed Web of Science ®Google Scholar