References
- Archer, L. 2008a. “Younger Academics’ Constructions of ‘Authenticity’, ‘Success’ and Professional Identity.” Studies in Higher Education 33 (4): 385–403. 10.1080/03075070802211729
- Archer, L. 2008b. “The New Neoliberal Subjects? Young/Er Academics’ Constructions of Professional Identity.” Journal of Education Policy 23 (3): 265–285. 10.1080/02680930701754047
- Arthur, L. 2009. “From Performativity to Professionalism: Lecturers’ Responses to Student Feedback.” Teaching in Higher Education 14 (4): 441–454. 10.1080/13562510903050228
- Barnett, R., and R. Di Napoli, eds. 2008. Changing Identities in Higher Education: Voicing Perspectives. London: Routledge.
- Bates, E. A., and L. K. Kaye. 2014a. “Exploring the Impact of the Increased Tuition Fees on Academic Staffs’ Experiences in Post-92 Universities: A Small-Scale Qualitative Study.” Education Sciences 4 (4): 229–246. 10.3390/educsci4040229
- Bates, E. A., and L. K. Kaye. 2014b. “I’d Be Expecting Caviar in Lectures: The Impact of the New Fee Regime on Undergraduate Students’ Expectations of Higher Education.” Higher Education 67 (5): 655–673. 10.1007/s10734-013-9671-3
- Beauchamp, C., and L. Thomas. 2009. “Understanding Teacher Identity: An Overview of Issues in the Literature and Implications for Teacher Education.” Cambridge Journal of Education 39 (2): 175–189. 10.1080/03057640902902252
- Bennett, R., and S. Kane. 2014. “Students’ Interpretations of the Meanings of Questionnaire Items in the National Student Survey.” Quality in Higher Education 20 (2): 129–164. 10.1080/13538322.2014.924786
- Billot, J. 2010. “The Imagined and the Real: Identifying the Tensions for Academic Identity.” Higher Education Research & Development 29 (6): 709–721. 10.1080/07294360.2010.487201
- BIS. 2011. Higher Education: Students at the Heart of the System. London: Department for Business, Innovation & Skills.
- BIS. 2016a. Teaching Excellence Framework: Technical Consultation for Year Two. London: Department for Business, Innovation & Skills.
- BIS. 2016b. Success as a Knowledge Economy. London: Department for Business, Innovation & Skills.
- Brinkworth, R., B. McCann, C. Matthews, and K. Nordström. 2009. “First Year Expectations and Experiences: Student and Teacher Perspectives.” Higher Education 58 (2): 157–173. 10.1007/s10734-008-9188-3
- Brown, R., and H. Carasso. 2013. Everything for Sale? The Marketisation of UK Higher Education. London: Routledge.
- Bunce, L., A. Baird, and S. E. Jones. 2016. “The Student-as-Consumer Approach in Higher Education and Its Effects on Academic Performance.” Studies in Higher Education. Advance online publication. doi:10.1080/03075079.2015.1127908.
- Burr, V. 2003. Social Constructionism. East Sussex: Routledge.
- Burroughs-Lange, S. G. 1996. “University Lecturers' Concept of Their Role.” Higher Education Research & Development 15 (1): 29–50. 10.1080/0729436960150103
- Callender, C., P. Ramsden, and J. Griggs. 2014. Review of the National Student Survey. London: HEFCE.
- Clegg, S. 2008. “Academic Identities under Threat?” British Educational Research Journal 34 (3): 329–345. 10.1080/01411920701532269
- Consumer Rights Act 2015. “Consumer Rights Act 2015”. Accessed May 4, 2017. https://www.legislation.gov.uk/ukpga/2015/15/contents/enacted
- Corbin, J., and A. Strauss. 2014. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. 4th ed. London: Sage.
- Crosling, G., L. Thomas, and M. Heagney, eds. 2008. Improving Student Retention in Higher Education: The Role of Teaching and Learning. London: Routledge.
- Daniels, J., and J. Brooker. 2014. “Student Identity Development in Higher Education: Implications for Graduate Attributes and Work-Readiness.” Educational Research 56 (1): 65–76. 10.1080/00131881.2013.874157
- Ek, A.-C., M. Ideland, S. Jönsson, and C. Malmberg. 2013. “The Tension between Marketisation and Academisation in Higher Education.” Studies in Higher Education 38 (9): 1305–1318.
- Evans, C., D. Muij, and M. Tomlinson. 2015. High-Impact Strategies to Enhance Student Achievement. York: Higher Education Academy.
- Fitzmaurice, M. 2013. “Constructing Professional Identity as a New Academic: A Moral Endeavour.” Studies in Higher Education 38 (4): 613–622. 10.1080/03075079.2011.594501
- Greenbank, P. 2007. “From Foundation to Honours Degree: The Student Experience.” Education + Training 49 (2): 91–102. 10.1108/00400910710739450
- Grove, J. 2017. “THE Teaching Survey 2017: Results and Analysis.” Accessed May 4, 2017. https://www.timeshighereducation.com/features/the-teaching-survey-2017-results-and-analysis.
- Harris, S. 2005. “Rethinking Academic Identities in Neo-Liberal times.” Teaching in Higher Education 10 (4): 421–433. 10.1080/13562510500238986
- Havergal, C. 2016. “Mock TEF Results Revealed: A New Hierarchy Emerges”. Accessed May 7, 2017. https://www.timeshighereducation.com/features/mock-teaching-excellence-framework-tef-results-revealed-a-new-hierarchy-emerges#survey-answer.
- Hockings, C., S. Cooke, H. Yamashita, S. McGinty, and M. Bowl. 2009. “I’m Neither Entertaining Nor Charismatic.’ Negotiating University Teacher Identity within Diverse Student Groups.” Teaching in Higher Education 14 (5): 483–494. 10.1080/13562510903186642
- Kahu, E. R. 2013. “Framing Student Engagement in Higher Education.” Studies in Higher Education 38 (5): 758–773. 10.1080/03075079.2011.598505
- Kinman, G. 2014. “Doing More with Less? Work and Wellbeing in Academics.” Somatechnics 4 (2): 219–235. 10.3366/soma.2014.0129
- Kinman, G., and S. Wray. 2013. Higher Stress: A Survey of Stress and Well-Being among Staff in Higher Education. London: UCU.
- Koris, R., A. Örtenblad, K. Kerem, and T. Ojala. 2015. “Student-Customer Orientation at a Higher Education Institution: The Perspective of Undergraduate Business Students.” Journal of Marketing for Higher Education 25 (1): 29–44. 10.1080/08841241.2014.972486
- Kreber, C. 2010. “Academics’ Teacher Identities, Authenticity and Pedagogy.” Studies in Higher Education 35 (2): 171–194. 10.1080/03075070902953048
- Leathwood, C. 2006. “Gender, Equity and the Discourse of the Independent Learner in Higher Education.” Higher Education 52 (4): 611–633. 10.1007/s10734-005-2414-3
- Llamas, J. M. C. 2006. “Technologies of Disciplinary Power in Action: The Norm of the ‘Good Student’.” Higher Education 52 (4): 665–686. 10.1007/s10734-004-1449-1
- Martin, G. A. 1997. “Teachers or Researchers? The Perceptions of Professional Role among University Lecturers.” Innovations in Education & Training International 34: 154–159. 10.1080/1355800970340211
- Molesworth, M., E. Nixon, and R. Scullion. 2009. “Having, Being and Higher Education: The Marketisation of the University and the Transformation of the Student into Consumer.” Teaching in Higher Education 14 (3): 277–287. 10.1080/13562510902898841
- Morrison, A. 2014. “A Class Act? Lecturers’ Views on Undergraduates’ Employability.” British Journal of Sociology of Education 35 (4): 487–505. 10.1080/01425692.2013.802420
- Munro, L. 2011. “‘Go Boldly, Dream Large!’: The Challenges Confronting Non-Traditional Students at University.” Australian Journal of Education 55 (2): 115–131. 10.1177/000494411105500203
- Pozo-Muñoz, C., E. Rebolloso-Pacheco, and B. Fernández-Ramírez. 2000. “The 'Ideal Teacher'. Implications for Student Evaluation of Teacher Effectiveness.” Assessment & Evaluation in Higher Education 25 (3): 253–263. 10.1080/02602930050135121
- Robinson, S., D. Pope, and L. Holyoak. 2013. “Can We Meet Their Expectations? Experiences and Perceptions of Feedback in First Year Undergraduate Students.” Assessment & Evaluation in Higher Education 38 (3): 260–272. 10.1080/02602938.2011.629291
- Rolfe, H. 2002. “Students' Demands and Expectations in an Age of Reduced Financial Support: The Perspectives of Lecturers in Four English Universities.” Journal of Higher Education Policy and Management 24 (2): 171–182. 10.1080/1360080022000013491
- Sheard, J., A. Carbone, and A. J. Hurst. 2010. “Student Engagement in First Year of an ICT Degree: Staff and Student Perceptions.” Computer Science Education 20 (1): 1–16. 10.1080/08993400903484396
- Skelton, A. 2012a. “Value Conflicts in Higher Education Teaching.” Teaching in Higher Education 17 (3): 257–268. 10.1080/13562517.2011.611875
- Skelton, A. 2012b. “‘Teacher Identities’ in a Research-Led Institution: In the Ascendancy or on the Retreat?” British Educational Research Journal 38 (1): 23–39. 10.1080/01411926.2010.523454
- Sutton, P. 2015. “A Paradoxical Academic Identity: Fate, Utopia and Critical Hope.” Teaching in Higher Education 20 (1): 37–47.10.1080/13562517.2014.957265
- The Guardian. 2015. “My Students Have Paid £9,000 and Now They Think They Own Me”. Accessed March 13, 2017. https://www.theguardian.com/higher-education-network/2015/dec/18/my-students-have-paid-9000-and-now-they-think-they-own-me.
- Tomlinson, M. 2012. “Graduate Employability: A Review of Conceptual and Empirical Themes.” Higher Education Policy 25: 407–431.
- Tomlinson, M. 2017. “Student Perceptions of Themselves as ‘Consumers’ of Higher Education.” British Journal of Sociology of Education 38 (4): 450–467. doi:10.1080/01425692.2015.1113856.
- Tryfona, C., T. Tryfonas, J. Levy, and N. Hughes. 2013. Personal Tutoring and Key Skills Development in Higher Education – Experiences and Challenges. York: Higher Education Academy.
- Voss, R., T. Gruber, and I. Szmigin. 2007. “Service Quality in Higher Education: The Role of Student Expectations.” Journal of Business Research 60 (9): 949–959. 10.1016/j.jbusres.2007.01.020
- Wenger, E. 1998. Communities of Practice. Learning Meaning and Identity. Cambridge: Cambridge University Press. 10.1017/CBO9780511803932
- Wong, B., and Y. L. T. Chiu. under review. “University Lecturers’ Construction of the ‘Ideal’ Undergraduate Student.”
- Wood, N., and F. Su. 2017. “What Makes an Excellent Lecturer? Academics’ Perspectives on the Discourse of ‘Teaching Excellence’ in Higher Education.” Teaching in Higher Education 22 (4): 451–466. doi:10.1080/13562517.2017.1301911.
- Woodall, T., A. Hiller, and S. Resnick. 2014. “Making Sense of Higher Education: Students as Consumers and the Value of the University Experience.” Studies in Higher Education 39 (1): 48–67. 10.1080/03075079.2011.648373