Estimating quality costs in an automotive stamping plant through the use of simulation

References

• BALLOU , D. P. and PAZER , H. L. 1982 . The impact of inspector fallibility on the inspection policy in serial production systems . Management Science , 28 : 387 – 399 .
   Web of Science ®Google Scholar
• BS6143 . 1981 . Guide in the Determination and Use of Quality Related Costs , London : British Standards Institution .
   Google Scholar
• CLARK , H. J. and TANNOCK , J. D. T. 1999 . The development and implementation of a simulation tool for the assessment of quality economics within a cell-based manufacturing company . International Journal of Production Research , 37 : 979 – 995 .
   Web of Science ®Google Scholar
• COLLINS , R. D. , CASE , K. E. and BENNETT , G. K. 1973 . The effects of inspection error on single sampling inspection plans . International Journal of Production Research , 11 : 289 – 298 .
   Google Scholar
• DUNCAN , A. J. 1971 . The economic design of X-charts when there is a multiplicity of assignable causes . Journal of the American Statistical Association , 66 : 107 – 121 .
   Web of Science ®Google Scholar
• FINE , C. H. 1988 . A quality control model with learning effects . Operations Research , 36 : 437 – 444 .
   Web of Science ®Google Scholar
• FREEMAN , J. M. 1995 . Estimating quality costs . Journal of the Operational Research Society , 46 : 675 – 686 .
   Web of Science ®Google Scholar
• GARDNER , L. L. , GRANT , M. E. and ROLSTON , L. J. Using Simulation to assess costs of quality . Winter Simulation Conference . Arlington , VA .
   Google Scholar
• MORAAL , J. 1975 . “ The analysis of an inspection task in the steel industry ” . In Human Reliability in Quality Control , Edited by: Drury , C. G. and Fox , J. G. London : Taylor & Francis .
   Google Scholar
• OAKLAND , J. S. 1999 . Statistical Process Control , Oxford : Butterworth-Heinemann .
   Google Scholar
• PORTER , L. J. and RAYNOR , P. 1992 . Quality costing for total quality management . International Journal of Production Economics , 27 : 69 – 81 .
   Web of Science ®Google Scholar
• SHINGO , S. 1986 . Zero Quality Control , Massachusetts : Productivity Press .
   Google Scholar
• SINCLAIR , M. A. 1978 . A collection of modelling approaches for visual inspection on industry . International Journal of Production Research , 16 : 275 – 292 .
   Web of Science ®Google Scholar
• SON , Y. K. and HSU , L. 1991 . A method of measuring quality costs . International Journal of Production Research , 29 : 1785 – 1794 .
   Web of Science ®Google Scholar
• SPEDDING , T. A. and CHAN , K. K. 2001 . System level improvement using discrete event simulation . International Journal of Quality & Reliability Management , 18 : 84 – 103 .
   Google Scholar
• XIE , M. , LU , X. S. , GOH , T. N. and CHAN , L. Y. 1999 . A quality monitoring and decisionmaking scheme for automated production processes . International Journal of Quality & Reliability Management , 16 : 148 – 157 .
   Google Scholar