- ABERER , D. and HARDEGGER , TH. 1997 . Wettbewerbsfähigkeit steigern . QZ Qualität und Zuverlässigkeit , 42 (7) : 756 – 757 .
- ARMISTEAD , E. G. 1990 . Service operations management and strategy: framework for matching the service operations task and the service delivery system . International Journal of Service Industry Management , 1 (2)
- BLEICHER , K. 1992 . Das Konzept integriertes Management, , 2nd edn , Frankfurt, , Germany : Campus Verlag .
- CHECKLAND , P. B. 1981 . Systems Thinking, Systems Practice , Chichester : Wiley .
- CHEN , M. 1999 . “ BPR methodologies: methods and tools ” . In Business Process Engineering: Advancing the State of the Art , Edited by: Elzinga , D. J. , Gulledge , T. R. and Lee , C.-Y. 187 – 211 . Norwell, Massachusetts : Kluwer Academic . chapter 8
- CHILDE , S. J. , MAULL , R. S. and BENNETT , J. 1994 . Frameworks for understanding business process re-engineering . International Journal of Operations and Production Management , 14 (12) : 22 – 34 .
- CHILDE , S. J. , WEAVER , A. M. , MAULL , R. S. , SMART , A. P. and BENNETT , J. The application of generic process models in business process re-engineering . Re-engineering the Enterprise, Working Conference of the International Federation for Information Processing Working Group 5.7 . Galway, Ireland. pp. 110 – 120 .
- CHURCHMAN , C. W. 1971 . The Design of Inquiring Systems , New York : Basic Books .
- CIM-OSA/AMICE . 1987 . CIM-OSA: Strategic Management and Design Issues , Brussels : AMICE ESPRIT .
- CIM-OSA/AMICE . 1989 . CIM-OSA Reference Architecture , Brussels : AMICE ESPRIT .
- COLQUHOUN , G. J. and BAINES , R. W. 1991 . A generic IDEF0 model of process planning . International Journal of Production Research , 29 (11) : 2239 – 2257 .
- COLQUHOUN , G. T. , BAINES , R. W. and CROSSLEY , R. 1996 . A composite behavioural modelling approach for manufacturing enterprises . International Journal of Computer Integrated Manufacturing , 9 (6) : 463 – 475 .
- DAVENPORT , TH. and SHORT , J. E. 1990 . The new Industrial Engineering: Information Technology and Business Process Redesign . Sloan Management Review , Summer
- DOUMEINGTS , G. and DUCQ , Y. 2001 . Enterprise modelling techniques to improve efficiency of enterprises . Production Planning & Control , 12 (2) : 146 – 163 .
- EASTERBY-SMITH , M. , THORPE , R. and LOWE , A. 1991 . Management Research-An Introduction , London : Sage .
- FRANKS , I. T. Standards for computer-based enterprise modelling . Proceedings of 9th National Conference on Manufacturing Research . Bath, UK.
- GINGELE , J. 2001 a . “ Modelling business processes with links to ISO 9001 ” . UK : University of Plymouth . PhD Thesis,
- GINGELE , J. 2001b . IDEF9000-A Standard for Modelling Operating Business Processes with Links to ISO 9001 , Plymouth, , United Kingdom : University of Plymouth . ISBN 1-941-2-095-8
- GINGELE , J. , CHILDE , S. J. and MILES , M. E. 2002 . A modelling technique for re-engineering business processes controlled by ISO 9001 . Computers in Industry , 49 (3) : 236 – 251 .
- GULLEDGE , T. R. , SOMMER , R. A. and TARIMCILAR , M. M. 1999 . “ Cross-functional process integration and the integrated data environment ” . In Business Process Engineering: Advancing the State of the Art , Edited by: Elzinga , D. J. , Gulledge , T. R. and Lee , C.-Y. 43 – 60 . Norwell, Massachusetts : Kluwer Academic . chapter 3,
- HAMMER , M. and CHAMPY , J. 1993 . Reengineering the Corporation-a Manifesto for Business Revolution , London : Nicholas Brealey .
- HAMMER , M. and STANTON , S. 1995 . The Reengineering Revolution , New York : Harper Business .
- HARRINGTON , H. J. 1991 . Business Process Improvement-the Breakthrough Strategy for Total Quality, Productivity, and Competitiveness , New York : McGraw-Hill .
- HARRINGTON , H. J. and MARTHERS , D. D. 1997 . ISO 9000 and Beyond-from Compliance to Performance Improvement , London : McGraw-Hill .
- HOYLE , D. 1998a . ISO 9000 Quality Systems Handbook, , 3rd edn , London : ButterworthHeinemann .
- HOYLE , D. 1998b . ISO 9000 Quality Systems Development Handbook-a Systems Engineering Approach , Woburn, MA : Butterworth-Heinemann .
- INTERNATIONAL STANDARDS ORGANIZATION . 2000a . “ ISO 9001:2000, Quality Management Systems-Requirements ” .
- INTERNATIONAL STANDARDS ORGANIZATION . 2000b . “ ISO 9000:2000, Quality Management Systems-Fundamentals and Vocabulary ” .
- INTERNATIONAL STANDARDS ORGANIZATION . 2002 . The ISO Survey of ISO 9000 and ISO 14000 Certificates-11th cycle 2001 , 1 – 28 . Geneva, , Switzerland : International Standards Organization .
- JACKSON , S. 1996 . “ Re-engineering The Post Office Supply Chain ” . In Managing Business Processes-BPR and Beyond , Edited by: Armistead , C. G. and Rowland , A. P. 281 – 307 . Chichester : Wiley . chapter 22
- JOHANSSON , H. J. , McHuGH , P. , PENDLEBURY , A. J. and WHEELER , W. A. Ill . 1993 . Business Process Re-engineering , New York : Wiley .
- JONKER , J. and KLAVER , J. 1998 . A methodological perspective-integration . Quality World , 24 (8) : 22 – 23 .
- JORYSZ , H. R. and VERNADAT , F. B. 1990 . CIM-OSA Part I: total enterprise modelling and function view . International Journal of Computer Integrated Manufacturing , 3 (3) : 144 – 156 .
- KARAPETROVIC , S. and WILLBORN , W. 1998a . The system's view for clarification of quality vocabulary . International Journal of Quality & Reliability Management , 15 (1) : 99 – 120 .
- KARAPETROVIC , S. and WILLBORN , W. 1998b . Integration of quality and environmental management systems . The TQM Magazine , 10 (3) : 204 – 213 .
- KARAPETROVIC , S. and WILLBORN , W. 1999 . Holonic model for a quality system in academia . International Journal of Quality & Reliability Management , 16 (5) : 457 – 484 .
- KETTINGER , W. J. , TENG , J. T. C. and GUHA , S. 1997 . Business process change: a study of methodologies, techniques, and tools . MIS Quarterly , 21 (1) : 55 – 80 .
- KOKOLAKIS , S. A. , DEMOPOULUS , A. J. and KIOUNTOUZIS , E. A. 2000 . The use of business process modelling in information systems security analysis and design . Information Management and Computer Security , 8 (3) : 107 – 116 .
- KOTA , S. N. , BAL , D. J. and CHEUNG , Y. P. An appraisal of process analysis tools for process improvement and re-engineering . Third International Conference on ISO 9000 and TQM .
- KUENG , P. , KAWALEK , P. and BICHLER , P. How to compose an object-oriented business process model? . Method Engineering, Proceedings of the IFIP WG8.1/WG8.2 working conference on method engineering . Atlanta, USA. Edited by: Brinkkemper , S.
- LE CLAIR , S. R. 1982 . IDEF the method, architecture the means to improved manufacturing productivity , Michigan, , USA : Society of Manufacturing engineers . SME Technical Paper MS82-902,
- MARCA , D. A. and McGowAN , C. L. 1988 . SADT: Structured Analysis and Design Technique , New York : McGraw-Hill .
- MAULL , R. S. , CHILDE , S. J. , BENNETT , J. and WEAVER , A. M. 1995a . Different types of manufacturing processes and IDEF0 models describing standard business processes , Working Paper for Grant No. WP/GR/J/95010-6, EPSRC Grant No GR/J/95010 UK : University of Plymouth .
- MAULL , R. S. , CHILDE , S. J. , BENNETT , J. , WEAVER , A. M. and SMART , A. P. 1995b . Report on process analysis techniques , Working Paper for Grant No. GR/J95010-3 UK : University of Plymouth .
- MAYER , R. J. 1990 . IDEF0 Functional Modeling , College Station, TX : Knowledge-Based Systems .
- MAYER , R. J. 1992 . IDEF0 Function Modeling-A Reconstruction of the Original Air Force Wright Aeronautical Laboratory Technical Report-AFWAL-TR-81-4023 , College Station, Texas : Knowledge-Based Systems .
- McHuGH , P. , MERLI , G. and WHEELER , W. A. 1995 . Beyond Business Process Re-engineering , New York : Wiley .
- MERTINS , K. and JOCHEM , R. 1999 . Quality-oriented Design of Business Processes , Norwell, Massachusetts : Kluwer Academic .
- MERTINS , K. and JOCHEM , R. 2001 . Integrated enterprise modelling: a method for the man-agement of change . Production Planning & Control , 12 (2) : 137 – 145 .
- MEYER , C. 1993 . Fast Cycle Time , New York : The Free Press .
- NATIONAL INSTITUTE OF STANDARDS AND TECHNOLOGY . 1993 . Integration Definition for Function Modelling , USA : IDEF0. US Department of Commerce, Technology Administration, Federation Information Processing Standards Publication . Report Number FIPS PUB 183,
- O'SULLIVAN , D. 1994 . Manufacturing Systems Redesign: Creating the Integrated Manufacturing Environment , Englewood Cliffs, NJ : PTR Prentice Hall .
- OULD , M. A. 1995 . Business Processes: Modelling and Analysis for Re-engineering and Improvement , London : Wiley .
- RENFREW , D. L. 1997 . “ Software modelling of a Quensh management system ” . UK : University of Paisley . PhD thesis,
- RUMMLER , G. A. and BRACHE , A. P. 1990 . Improving Performance-How to Manage the White Space on the Organization Chart , Oxford : Jossey-Bass .
- SCHEER , A.-W. 1998 . Business Process Engineering: Reference Models for Industrial Enterprises-Study Edition , Heidelberg : Springer-Verlag .
- SCHEER , A.-W. and ALLWEYER , TH. 1999 . “ From reengineering to continuous process adaption ” . In Business Process Engineering: Advancing the State of the Art , Edited by: Elzinga , D. J. , Gulledge , T. R. and Lee , C.-Y. 1 – 24 . Norwell, Massachusetts : Kluwer Academic . chapter 1
- SEDDON , J. 1998 . Quality at the crossroads . Quality World , 24 (3) : 30 – 31 .
- SEGHEZZI , D. H. 1997 . Business concept redesign . Total Quality Management , 8 (2&3) : S36 – S43 .
- SLACK , N. , CHAMBERS , S. , HARRISON , A. , JOHNSTON , R. and HARLAND , C. 1995 . Operations Management , London : Pitman .
- SPUR , G. , MERTINS , K. and JOCHEM , R. 1996 . Integrated Enterprise Modelling , Berlin : DIN Deutsches Institut für Normung e. V. Beuth Verlag .
- THOMAS , K. W. and TYMON , W. G. 1982 . Necessary properties of relevant research: Lessons from recent criticism of organizational sciences . Academy of Management Review , 7 (3) : 345 – 352 .
- US AIR FORCE . 1981 . ICAM Architecture Part II, Vol. IV., Function Modelling Manual (IDEF0), AFWAL-TR-81-4023 Vol. IV , OH: Wright-Patterson Air Force Base, , USA
- WANG , W. , POPPLEWELL , K. and BELL , R. 1993 . An integrated multi-view system description approach to approximate factory modelling . International Journal of Computer Integrated Manufacturing , 6 (3) : 165 – 174 .
- WILSON , B. 1984 . Systems: Concepts, Methodologies and Applications , Chichester : Wiley .
Incorporating links to ISO 9001 into manufacturing process models using IDEF 9000
Reprints and Corporate Permissions
Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?
To request a reprint or corporate permissions for this article, please click on the relevant link below:
Academic Permissions
Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?
Obtain permissions instantly via Rightslink by clicking on the button below:
If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.
Related research
People also read lists articles that other readers of this article have read.
Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.
Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.