741
Views
12
CrossRef citations to date
0
Altmetric
Original Articles

Systematic approach for the gap analysis of business processes

&
Pages 1325-1364 | Received 01 Sep 2003, Published online: 21 Feb 2007

References

References

  • Barber , MI and Weston , RH . 1998 . Scoping study on business process reengineering: towards successful IT application . International Journal of Production Research , 36 : 575 – 601 .
  • Camp RC 1995 Business Process Benchmarking: Finding and Implementing Best Practices Milwaukee ASQC Quality Press
  • Chang SF 2000 Core business process modeling and static information flow analyzing of resource planning system for manufacturing industry Master's thesis Department of Industrial Engineering and Engineering Management, National Tsing Hua University
  • Curran T Keller G Ladd A 1998 SAP R/3 Business Blueprint: Understanding the Business Process Reference Model Upper Saddle River Prentice Hall
  • Davenport , TH . 1998 . Putting the enterprise into the enterprise system . Harvard Business Review , July–August : 121 – 131 .
  • Davenport TH 2000 Mission Critical: Realizing the Promise of Enterprise Systems Boston Harvard Business School Press
  • Gunasekaran , A and Ichimura , T . 1997 . Business process reengineering: modeling and analysis . International Journal of Production Economics , 50 : 65 – 68 .
  • Hammer M Champy J 1993 Reengineering the Corporation: A Manifesto for Business Revolution New York Harper Business
  • IDS-Gintic Pte. Ltd 1998 Business Process Re-engineering with ARIS
  • Irani , Z , Hlupic , V and Giaglis , G . 2001 . Editorial: business process reengineering: a modeling perspective . International Journal of Flexible Manufacturing Systems , 13 : 99 – 104 .
  • Keller G Teufel T 1998 SAP R/3 Process Oriented Implementation Harlow Addison Wesley
  • Kirchmer M 1999 Business Process Oriented Implementation of Standard Software: How to Achieve Competitive Advantage Efficiently and Effectively Berlin Springer
  • Kumar , V , Maheshwari , B and Kumar , U . 2002 . Enterprise resource planning systems adoption process: a survey of Canadian organizations . International Journal of Production Research , 40 : 509 – 523 .
  • Love , PED and Gunasekaran , A . 1997 . Process reengineering: a review of enablers . International Journal of Production Economics , 50 : 183 – 197 .
  • Manfuso , JC . 1996 . Small business: using process benchmarking to evaluate the efficiency of small-business lending . Commercial Lending Review , Fall : 86 – 94 .
  • Mertins , K , Jochem , R and Jäkel , F-W . 1997 . A tool for object-oriented modeling and analysis of business processes . Computers in Industry , 33 : 345 – 356 .
  • Poulson , B . 1996 . Process benchmarking in retail financial services . Management Services , June : 12 – 14 .
  • Ptak CA 2000 ERP: Tools, Techniques, and Applications for Integrating the Supply Chain New York St Lucie
  • Scheer AW 1998 Business Process Engineering: Reference Models for Industrial Enterprises Berlin Springer
  • Scheer AW 2000 ARIS-Business Process Modeling Berlin Springer
  • Song , WW , Johannesson , P and Bubenko , JJ . 1996 . Semantic similarity relations in schema integration . Data and Knowledge Engineering , 19 : 65 – 97 .
  • Taylor , JC . 1998 . Participative design: linking BPR and SAP with an STS approach . Journal of Organizational Change Management , 11 : 233 – 245 .
  • Tenner AR Detoro IJ 1997 Process Redesign: The Implementation Guide for Managers Reading MA Addison Wesley
  • Watson GH 1992 The Benchmarking Workbook: Adapting Best Practices for Performance Improvement Oregon Productivity
  • Weston , R . 1999 . Model-driven, component-based approach to reconfiguring manufacturing software systems . International Journal of Operations and Production Management , 19 : 834 – 855 .
  • Vernadat FB 1996 Enterprise Modeling and Integration: Principles and Applications London Chapman & Hall

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.