Development of a performance measurement model for manufacturing companies using the AHP and TOPSIS approaches

References

• Agrawal , VP , Kohli , V and Gupta , S . 1991 . Computer aided robot selection: the ‘multiple attribute decision making’ approach . Int. J. Prod. Res. , 29 : 1629 – 1644 .
   Web of Science ®Google Scholar
• Badri , MA . 1999 . Combining the analytic hierarchy process and goal programming for global facility location-allocation problem . Int. J. Prod. Econ. , 62 : 237 – 248 .
   Web of Science ®Google Scholar
• Badri , MA . 2001 . A combined AHP-GP model for quality control systems . Int. J. Prod. Econ. , 72 : 27 – 40 .
   Web of Science ®Google Scholar
• Basu R Wright JN Total Manufacturing Solution 1997 Butterworth-Heinemann Oxford
   Google Scholar
• Canada JR Sullivan WG White JA Capital Investment Analysis for Engineering and Management 2nd ed 1996 Prentice-Hall Upper Saddle River NJ
   Google Scholar
• Cheng , EWL and Li , H . 2001 . Analytic hierarchy process an approach to determine measures for business performance . Measur. Bus. Excell. , 5 : 30 – 36 .
   Google Scholar
• Chiesa , V , Coughlan , P and Voss , CA . 1996 . Development of a technical innovation audit . J. Product Innov. Manag. , 13 : 105 – 136 .
   Web of Science ®Google Scholar
• Clark JJ Hindelang TJ Pritchard RE Capital Budgeting: Planning and Control of Capital Expenditures 3rd ed 1989 Prentice-Hall Englewood Cliffs NJ
   Google Scholar
• Cross , KF and Lynch , RL . 1988/89 . The SMART way to define and sustain success . Nation. Product. Rev. , 8 : 23 – 33 .
   Google Scholar
• Degarmo EP Sullivan WG Bontadelli JA Wicks EM Engineering Economy 10th ed 1997 Prentice-Hall Upper Saddle River NJ
   Google Scholar
• Dixon JR Nanni AJ Vollmann TE The New Performance Challenge: Measuring Operations for World Class Competition 1990 Dow Jones-Irwin Homewood IL
   Google Scholar
• Flynn , BB , Schroder , RG and Flynn , EJ . 1999 . World-class manufacturing: an investigation of Hayes and Wheelwright's foundation . J. Oper. Manag. , 17 : 249 – 269 .
   Google Scholar
• Flynn , BB , Schroeder , RG , Flynn , EJ , Sakakibara , S and Bates , KA . 1997 . World-class manufacturing project: overview and selected results . Int. J. Oper. Prod. Manag. , 17 : 671 – 685 .
   Web of Science ®Google Scholar
• Ghalayini , AM , Noble , JS and Crowe , TJ . 1997 . An integrated dynamic performance measurement system for improving manufacturing competitiveness . Int. J. Prod. Econ. , 48 : 207 – 225 .
   Web of Science ®Google Scholar
• Ghodsypour , SH and O’Brien , C . 1998 . A decision support system for supplier selection using an integrated analytic hierarchy process and linear programming . Int. J. Prod. Econ. , 56–57 : 199 – 212 .
   Web of Science ®Google Scholar
• Kaplan , RS and Norton , DP . 1992 . The balanced scorecard measures that drive performance . Harvard Bus. Rev. , 70 : 71 – 79 .
   PubMed Web of Science ®Google Scholar
• Kasul , RA and Motwani , JG . 1995 . Performance measurements in world-class operations: a strategic model . Benchmark. Qual. Manag. Tech. , 2 : 20 – 36 .
   Google Scholar
• Lee , H , Kwak , W and Han , I . 1995 . Developing a business performance evaluation system: an analytic hierarchical model . Eng. Economist , 40 : 343 – 356 .
   Google Scholar
• Letza , SR . 1996 . The design and implementation of the balanced business scorecard—an analysis of three companies in practice . Bus. Process Re-eng. Manag. J. , 2 : 54 – 76 .
   Google Scholar
• Levary , RR and Wan , K . 1999 . An analytic hierarchy process based simulation model for entry mode decision regarding foreign direct investment . Omega , 27 : 661 – 667 .
   Web of Science ®Google Scholar
• Li , LX . 2000 . An analysis of sources of competitiveness and performance of Chinese manufacturers . Int. J. Oper. Prod. Manag. , 20 : 299 – 315 .
   Web of Science ®Google Scholar
• Lynch RL Cross KF Measure Up! Yardsticks for Continuous Improvement 1991 Basil Blackwell Cambridge MA
   Google Scholar
• Magnan , GE , Fawcett , SE and Birou , LM . 1999 . Benchmarking manufacturing practice using the product life cycle . Benchmarking , 6 : 239 – 253 .
   Google Scholar
• Parkan , C and Wu , M-L . 1999 . Decision-making and performance measurement models with applications to robot selection . Comput. Ind. Eng. , 36 : 503 – 523 .
   Web of Science ®Google Scholar
• Perera , S and Harrison , G . 1997 . Customer-focused manufacturing strategy and the use of operations-based non-financial performance measures: a research note . Account. Organiz. Soc. , 22 : 557 – 572 .
   Web of Science ®Google Scholar
• Rangone , A . 1996 . An analytical hierarchy process framework for comparing the overall performance of manufacturing departments . Int. J. Oper. Prod. Manag. , 16 : 104 – 119 .
   Web of Science ®Google Scholar
• Saaty TL Alexander JM Thinking With Models: Mathematical Models in the Physical, Biological and Social Sciences 1981 Pergamon London
   Google Scholar
• Schonberger RJ World Class Manufacturing: The Next Decade 1996 Free Press New York
   Google Scholar
• Sen P Yang J-B Multiple Criteria Decision Support in Engineering Design 1998 Springer London
   Google Scholar
• Wabalickis , RN . 1987 . Justification of FMS with the analytic hierarchy process . J. Manufacturing Systems , 7 : 175 – 182 .
   Web of Science ®Google Scholar
• White , GP . 1996 . A survey and taxonomy of strategy-related performance measures for manufacturing . Int. J. Oper. Prod. Manag. , 16 : 42 – 61 .
   Web of Science ®Google Scholar
• Yurdakul , M and İç , YT . 2004 . AHP approach in the credit evaluation of the manufacturing firms in Turkey . Int. J. Prod. Econ. , 88 : 269 – 289 .
   Web of Science ®Google Scholar
• Zhu , J . 2000 . Multi-factor performance measure model with an application to Fortune 500 companies . Eur. J. Oper. Res. , 123 : 105 – 124 .
   Web of Science ®Google Scholar