An effective decision-support framework for implementing enterprise information systems within SMEs

References

• Alexander , W and Serfass , R . 1998 . Beyond vision: creating and analysing your organisation's quality future . Qual. Progr. , 31 ( 7 ) : 31 – 36 .
   Google Scholar
• Al-Mashari , M . 2003 . Enterprise resource planning (ERP) systems: a research agenda . Indust. Manag. Data Syst. , 103 ( 1 ) : 22 – 27 .
   Web of Science ®Google Scholar
• Al-Mashari , M , Al-Mudimigh , A and Zairi , M . 2003 . Enterprise resource planning: a taxonomy of critical factors . Eur. J. Oper. Res. , 146 : 352 – 364 .
   Web of Science ®Google Scholar
• Al-Mudimigh , A , Zairi , M and Al-Mashari , M . 2001 . ERP software implementation: an integrative framework . Eur. J. Inf. Syst. , 10 ( 4 ) : 216 – 226 .
   Web of Science ®Google Scholar
• Alter , S . 2002 . Information Systems: The Foundation of E-business , 4th , New Jersey : Prentice Hall .
   Google Scholar
• Appleton , EL . 1997 . How to survive ERP . Datamation , 43 ( 3 ) : 50 – 53 .
   Google Scholar
• Avison , DE and Fitzgerald , G . 1995 . Information Systems Development: Methodologies, Techniques and Tools , 2nd , UK : McGraw-Hill .
   Google Scholar
• Bernroider , E and Koch , S . 2001 . ERP selection process in mid-size and large organizations . Bus. Proc. Manag. J. , 7 ( 3 ) : 251 – 257 .
   Google Scholar
• Bingi , P , Sharma , MK and Godla , JK . 1999 . Critical issues affecting an ERP implementation . Inf. Syst. Manag. , 16 ( 3 ) : 7 – 14 .
   Web of Science ®Google Scholar
• Blackwell , P . 2003 . A decision-making methodology for integrating information systems within SMEs , UK : Cranfield University . EngD Thesis
   Google Scholar
• Boahene , M and Bowles , S . 1999 . “ Information systems development methodologies: are you being served? ” . In Proceedings of the 10th Australasian Conference on Information Systems 88 – 99 .
   Google Scholar
• Bradford , M and Roberts , D . 2001 . Does your ERP system measure up? . Strategic Finance. , 83 ( 3 ) : 30 – 34 .
   Google Scholar
• Butler , J . 1999 . Risk management skills needed in a packaged software environment . Inf. Syst. Manag. , 16 ( 3 ) : 15 – 20 .
   Web of Science ®Google Scholar
• Chan , R . 2001 . Knowledge management in implementing ERP for SMEs , Available at: http://www.fit.qut.edu.au/student/~n2227169/paper.html (accessed 23 October 2001)
   Google Scholar
• Cliffe , S . 1999 . ERP implementation . Harvard Bus. Rev. , 77 ( 1 ) : 16 – 17 .
   Web of Science ®Google Scholar
• Davenport , TH . 1998 . Putting the enterprise into the enterprise system . Harvard Bus. Rev. , 76 ( 4 ) : 121 – 131 .
   PubMed Web of Science ®Google Scholar
• Dick , W and Carey , L . 1990 . The Systematic Design of Instruction , 3rd , Scott Foresman: Glenview : IL .
   Google Scholar
• Fitzgerald , B . 1996 . Formalised systems development methodologies: a critical perspective . Inf. Syst. J. , 6 ( 1 ) : 3 – 23 .
   Web of Science ®Google Scholar
• Gagne , RM , Briggs , LJ and Wagner , WW . 1988 . Principles of Instructional Design , 3rd , New York : Holt, Rinehart and Winston, Inc. .
   Google Scholar
• Hecht , B . 1997 . Choose the right ERP software . Datamation , 43 ( 3 ) : 56 – 58 .
   Google Scholar
• Koch , C , Slater , D and Baatz , E . 2002 . The ABCs of ERP , CIO Enterprise Resource Planning Research Centre . Available at: http://www.cio.com/research/erp/index.html (accessed on 16 January)
   Google Scholar
• Konicki , S . 2000 . A company merges its many units—successfully . InformationWeek , : 174 – 178 .
   Google Scholar
• Kueng , P , Meier , A and Wettstein , T . “ Computer-based performance measurement in SMEs: is there any option? ” . In Proceedings of the International Conference on Systems Thinking in Management 8–10 November (2000), Geelong, pp. 318–23, available at: http://www2-iiuf.unifr.ch/is/peter/Kueng_et_al.pdf (accessed 27 February 2002)
   Google Scholar
• Laughlin , SP . 1999 . ERP: a game plan . J. Bus. Strat. , 20 ( 1 ) : 32 – 37 .
   Google Scholar
• Lee , R . 1998 . An enterprise decision framework for information system selection . Inf. Syst. Manag. , 15 ( 4 ) : 7 – 13 .
   Web of Science ®Google Scholar
• Loh , TC and Koh , S.C.L . 2004 . Critical elements for a successful enterprise resource planning implementation in small-and medium-sized enterprises . Int. J. Prod. Res. , 42 ( 17 ) : 3433 – 3455 .
   Web of Science ®Google Scholar
• Lozinsky , S . 1998 . Enterprise-wide software solutions: integrated strategies and practices, , MA : Addison-Wesley .
   Google Scholar
• Mabert , VA , Soni , A and Venkataramanan , MA . 2003 . The impact of organisation size on enterprise resource planning (ERP) implementations in the U.S. manufacturing sector . Omega , 31 ( 3 ) : 235 – 246 .
   Web of Science ®Google Scholar
• Maniace , MA . 1995 . Methodology: a roadmap for re-engineering . Focus Change Manage , Oct : 3 – 6 .
   Google Scholar
• Markus , ML and Tanis , C . 1999 . The enterprise systems experience—from adoption to success, , California : Claremont Graduate University .
   Google Scholar
• Papiernik , RL . 2001 . Conference attendees learn integrated systems mean informed decisions . Nation's Rest. News , 35 ( 24 ) : p. 78
   Google Scholar
• Port , O , Schiller , Z and King , RW . 1990 . A smarter way to manufacture . Bus. Week , : 110 – 117 .
   Google Scholar
• Rao , SS . 2000 . Enterprise resource planning: business needs and technologies . Indust. Manag. Data Syst , 100 ( 2 ) : 81 – 88 .
   Web of Science ®Google Scholar
• Rossi , PH and Freeman , HE . 1993 . Evaluation: A Systematic Approach , 5th , USA : Sage .
   Google Scholar
• Sakthivel , S . 1992 . Methodological requirements for information systems development . J. Inf. Technol , 7 ( 3 ) : 141 – 148 .
   Google Scholar
• Shanks , G and Seddon , PB . 2000 . Enterprise resource planning (ERP) systems . J. Inf. Technol , 15 ( 4 ) : 243 – 244 .
   Web of Science ®Google Scholar
• Shehab , E , Sharp , M , Superamaniam , L and Spedding , T . 2004 . Enterprise resource planning systems: an integrative review . Bus. Proc. Manag. J , 10 ( 4 ) : 359 – 386 .
   Google Scholar
• Wei , C and Wang , M. J . 2004 . A comprehensive framework for selecting an ERP system . Int. J. Proj. Manag. , 22 ( 2 ) : 161 – 169 .
   Google Scholar