19,694
Views
21
CrossRef citations to date
0
Altmetric
Research Article

AI based decision making: combining strategies to improve operational performance

ORCID Icon, & ORCID Icon
Pages 4464-4486 | Received 09 Sep 2020, Accepted 30 Jun 2021, Published online: 30 Aug 2021

References

  • Adebanjo, Dotun, Pei-Lee Teh, and Pervaiz K. Ahmed. 2018. “The Impact of Supply Chain Relationships and Integration on Innovative Capabilities and Manufacturing Performance: the Perspective of Rapidly Developing Countries.” International Journal of Production Research 56 (4): 1708–1721. doi:https://doi.org/10.1080/00207543.2017.1366083.
  • Ahituv, Niv, Seev Neumann, and Moshe Zviran. 1989. “Factors Affecting the Policy for Distributing Computing Resources.” MIS Quarterly, 389–401.
  • Al-Surmi, A. M. 2016. “The Impact of Triadic Strategic Alignment on Organisational Performance in Yemen.” PhD Thesis.
  • Al-Surmi, Abdulrahman, Guangming Cao, and Yanqing Duan. 2019. “The Impact of Aligning Business, IT, and Marketing Strategies on Firm Performance.” Industrial Marketing Management 84: 39–49. doi:https://doi.org/10.1016/j.indmarman.2019.04.002.
  • Alavi, Maryam, and Ira R Weiss. 1985. “Managing the Risks Associated with end-User Computing.” Journal of Management Information Systems 2 (3): 5–20.
  • Alexander, Judith W, and W. Alan Randolph. 1985. “The fit Between Technology and Structure as a Predictor of Performance in Nursing Subunits.” Academy of Management Journal 28 (4): 844–859.
  • Allen, R. S., and R. H. Kilmann. 2001. “The Role of the Reward System for a Total Quality Management Based Strategy.” Journal of Organizational Change Management.
  • Andrews, Rhys, George A Boyne, Jennifer Law, and Richard M Walker. 2009. “Centralization, Organizational Strategy, and Public Service Performance.” Journal of Public Administration Research and Theory 19 (1): 57–80.
  • Argote, Linda. 1982, September. “Input Uncertainty and Organizational Coordination in Hospital Emergency Units.” Administrative Science Quarterly 27 (3): 420–434.
  • Bag, Surajit, Shivam Gupta, Ajay Kumar, and Uthayasankar Sivarajah. 2021. An Integrated Artificial Intelligence Framework for Knowledge Creation and B2B Marketing Rational Decision Making for Improving Firm Performance.” Industrial Marketing Management 92: 178–189.
  • Baker, Michael J. 2008. The Strategic Marketing Plan Audit. Cambridge: Cambridge Strategy Publications Ltd.
  • Baryannis, G., S. Validi, S. Dani, and G. Antoniou. 2019. “Supply Chain Risk Management and Artificial Intelligence: State of the art and Future Research Directions.” International Journal of Production Research 57 (7): 2179–2202.
  • Baum, J. Robert, and Stefan Wally. 2003. “strategic Decision Speed and Firm Performance.” Strategic Management Journal 24 (11): 1107–1129.
  • Benjamin, Robert I, and Michael S Scott Morton. 1988. “Information Technology, Integration, and Organizational Change.” Interfaces 18 (3): 86–98.
  • Benzidia, Smaïl, Blandine Ageron, Omar Bentahar, and Julien Husson. 2019. “Investigating Automation and AGV in Healthcare Logistics: a Case Study Based Approach.” International Journal of Logistics Research and Applications 22 (3): 273–293.
  • Bergeron, Francois, and Louis Raymond. 1992. “Planning of Information Systems to Gain a Competitive Edge.” Journal of Small Business Management 30 (1): 21.
  • Bergeron, François, Louis Raymond, and Suzanne Rivard. 2004. “Ideal Patterns of Strategic Alignment and Business Performance.” Information & Management 41 (8): 1003–1020. doi:https://doi.org/10.1016/j.im.2003.10.004.
  • Berry, W. L., T. Hill, and J. E. Klompmaker. 1999. “Aligning Marketing and Manufacturing Strategies with the Market.” International Journal of Production Research 37 (16): 3599.
  • Bevilacqua, Maurizio, Filippo Emanuele Ciarapica, and Ilaria De Sanctis. 2017. “ Lean Practices Implementation and Their Relationships with Operational Responsiveness and Company Performance: an Italian Study.” International Journal of Production Research 55 (3): 769–794. doi:https://doi.org/10.1080/00207543.2016.1211346.
  • Bi, J. W., Y. Liu, Z. P. Fan, and E. Cambria. 2019. “Modelling Customer Satisfaction from Online Reviews Using Ensemble Neural Network and Effect-Based Kano Model.” International Journal of Production Research 57 (22): 7068–7088.
  • Blau, Peter M, Cecilia McHugh Falbe, William McKinley, and Phelps K Tracy. 1976, March. “Technology and Organization in Manufacturing.” Administrative Science Quarterly 21 (1): 20–40.
  • Borges, Mauro, Norberto Hoppen, and Fernando Bins Luce. 2009. “Information Technology Impact on Market Orientation in e-Business.” Journal of Business Research 62 (9): 883–890. doi:https://doi.org/10.1016/j.jbusres.2008.10.010.
  • Broadbent, M., and P. Weill. 1993. “Improving Business and Information Strategy Alignment: Learning from the Banking Industry.” IBM Systems Journal 32 (1): 162–179. doi:https://doi.org/10.1147/sj.321.0162.
  • Bullinger, H.-J., and W. Schweizer. 2006. “Intelligent Production-Competition Strategies for Producing Enterprises.” International Journal of Production Research 44 (18-19): 3575–3584.
  • Buttle, Francis. 1996. Relationship Marketing: Theory and Practice. London: Sage.
  • Canhoto, Ana Isabel, and Fintan Clear. 2020. “Artificial Intelligence and Machine Learning as Business Tools: A Framework for Diagnosing Value Destruction Potential.” Business Horizons 63 (2): 183–193.
  • Cao, Qing, Jeff Baker, and James J Hoffman. 2012. “The Role of the Competitive Environment in Studies of Strategic Alignment: a Meta-Analysis.” International Journal of Production Research 50 (2): 567–580.
  • Cao, Qing, and James J Hoffman. 2011. “A Case Study Approach for Developing a Project Performance Evaluation System.” International Journal of Project Management 29 (2): 155–164.
  • Cao, Jin, Zhibin Jiang, and Kangzhou Wang. 2016. “Customer Demand Prediction of Service-Oriented Manufacturing Incorporating Customer Satisfaction.” International Journal of Production Research 54 (5): 1303–1321.
  • Cavusgil, S. Tamer, and Shaoming Zou. 1994. “Marketing Strategy-Performance Relationship: An Investigation of the Empirical Link in Export Market Ventures.” Journal of Marketing 58 (1): 1–21.
  • Chen, Qiyang, Qiang Tu, and Binshan Lin. 2002. “Global IT/IS Outsourcing: Expectations, Considerations and Implications.” American Society for Competitiveness 10 (1): 100–111.
  • Chin, Wynne W., Barbara L. Marcolin, and Peter R. Newsted. 1998. “A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects: Results from a Monte Carlo Simulation Study and an Electronic-Mail Emotion/Adoption Study.” Information Systems Research 14 (2): 189–217.
  • Chong, Alain Yee-Loong, Felix T.S. Chan, Mark Goh, and M. K. Tiwari. 2013. “Do Interorganisational Relationships and Knowledge-Management Practices Enhance Collaborative Commerce Adoption?” International Journal of Production Research 51 (7): 2006–2018. doi:https://doi.org/10.1080/00207543.2012.701776.
  • Chwelos, Paul, Izak Benbasat, and Albert S Dexter. 2001. “Empirical Test of an EDI Adoption Model.” Information Systems Research 12 (3): 304–321.
  • Clemons, Eric K. 1986. “Information Systems for Sustainable Competitive Advantage.” Information & Management 11 (3): 131–136.
  • Croteau, Anne-Marie, and François Bergeron. 2001. “An Information Technology Trilogy: Business Strategy, Technological Deployment and Operational Performance.” The Journal of Strategic Information Systems 10 (2): 77–99. doi:https://doi.org/10.1016/S0963-8687(01)00044-0.
  • Dhamija, Pavitra, and Surajit Bag. 2020. “Role of Artificial Intelligence in Operations Environment: a Review and Bibliometric Analysis.” The TQM Journal 32 (4): 869–896.
  • Dogru, Ali K, and Burcu B Keskin. 2020. “AI in Operations Management: Applications, Challenges and Opportunities.” Journal of Data, Information and Management 2: 1–8.
  • Dong, Xiaoying, Qianqian Liu, and Dezhi Yin. 2008. “Business Performance, Business Strategy, and Information System Strategic Alignment: An Empirical Study on Chinese Firms.” Tsinghua Science & Technology 13 (3): 348–354. doi:https://doi.org/10.1016/S1007-0214(08)70056-7.
  • Dou, Runliang, Yubo Zhang, and Guofang Nan. 2017. “Iterative Product Design Through Group Opinion Evolution.” International Journal of Production Research 55 (13): 3886–3905.
  • Dubey, Rameshwar, Angappa Gunasekaran, Stephen J. Childe, Samuel Fosso Wamba, David Roubaud, and Cyril Foropon. 2021. “Empirical Investigation of Data Analytics Capability and Organizational Flexibility as Complements to Supply Chain Resilience.” International Journal of Production Research 59 (1): 110–128. doi:https://doi.org/10.1080/00207543.2019.1582820.
  • Ein-Dor, Phillip, and Eli Segev. 1982. “Organizational Context and MIS Structure: Some Empirical Evidence.” MIS Quarterly 6: 55–68.
  • Fahy, John, and Alan Smithee. 1999. “Strategic Marketing and the Resource Based View of the Firm.” Academy of Marketing Science Review 10 (1): 1–21.
  • Foo, P. Y., V. H. Lee, G. W. Tan, H. Ooi. 2018. “A Gateway to Realising Sustainability Performance Via Green Supply Chain Management Practices: A PLS–ANN Approach.” Expert Systems with Applications 107: 1–14.
  • Foss, Bryan, and Merlin Stone. 2001. Successful Customer Relationship Marketing: new Thinking, new Strategies, new Tools for Getting Closer to Your Customers. London: Kogan Page Publishers.
  • Gartlan, Jovita, and Graeme Shanks. 2007. “the Alignment of Business and Information Technology Strategy in Australia.” Australasian Journal of Information Systems 14 (2): 113–139.
  • Grover, Purva, Arpan Kumar Kar, and Yogesh K Dwivedi. 2020. “Understanding Artificial Intelligence Adoption in Operations Management: Insights from the Review of Academic Literature and Social Media Discussions.” Annals of Operations Research, 1–37.
  • Gurbaxani, Vijay, and Seungjin Whang. 1991. “The Impact of Information Systems on Organizations and Markets.” Communications of the ACM 34 (1): 59–73.
  • Hair, J. F., G. T. M. Hult, C. Ringle, and M. Sarstedt. 2013. A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). Los Angeles: SAGE Publications.
  • Han, Allen M. 1998. Computer output device. Google Patents.
  • Henderson, John C, and Michael E Treacy. 1986. “Managing end-User Computing for Competitive Advantage.” Sloan Management Review (1986-1998) 27 (2): 3.
  • Henderson, J. C., and N. Venkatraman. 1989. Strategic Alignment: a Framework for Strategic Information Technology Management. Cambridge, MA: Center for Information Systems Research, Sloan School of Management, Massachusetts Institute of Technology.
  • Henriques, Mónica, José Braga de Vasconcelos, Gabriel Pestana, and Álvaro Rocha. 2019. “IT-Business Strategic Alignment in Social Era.” 2019 14th Iberian Conference on Information Systems and Technologies (CISTI).
  • Heracleous, Loizos, and Katrin Werres. 2016. “On the Road to Disaster: Strategic Misalignments and Corporate Failure.” Long Range Planning 49 (4): 491–506.
  • Hooper, Val, Sid Huff, and Peter C Thirkell. 2007. “IS-Marketing Alignment: Its Impacts on Marketing Performance and on Business Performance.”
  • Hou, J., H. Pan, T. Guo, I. Lee, X. Kong, and F. Xia. 2019. “Prediction Methods and Applications in the Science of Science: A Survey.” Computer Science Review 34: 100197.
  • Hrebiniak, Lawrence G, and William F Joyce. 1985, September. “Organizational Adaptation: Strategic Choice and Environmental Determinism.” Administrative Science Quarterly 30 (3): 336–349.
  • Huber, George P. 1984. “The Nature and Design of Post-Industrial Organizations.” Management Science 30 (8): 928–951.
  • Huber, George P. 1990. “A Theory of the Effects of Advanced Information Technologies on Organizational Design, Intelligence, and Decision Making.” Academy of Management Review 15 (1): 47–71.
  • Huo, Baofeng, Muhammad Zia Ul Haq, and Minhao Gu. 2021. “The Impact of Information Sharing on Supply Chain Learning and Flexibility Performance.” International Journal of Production Research 59 (5): 1411–1434. doi:https://doi.org/10.1080/00207543.2020.1824082.
  • Isabella, Lynn A, and Sandra A Waddock. 1994. “Top Management Team Certainty: Environmental Assessments, Teamwork, and Performance Implications.” Journal of Management 20 (4): 835–858.
  • Ivanov, Dmitry, Ajay Das, and Tsan-Ming Choi. 2018. “New Flexibility Drivers for Manufacturing, Supply Chain and Service Operations.” International Journal of Production Research 56 (10): 3359–3368.
  • Jabbour, Charbel Jose Chiappetta, Daniel Jugend, Ana Beatriz Lopes de Sousa Jabbour, Angappa Gunasekaran, and Hengky Latan. 2015. “Green Product Development and Performance of Brazilian Firms: Measuring the Role of Human and Technical Aspects.” Journal of Cleaner Production 87: 442–451.
  • Jain, Subhash C. 2000. Marketing Planning & Strategy. 6th ed. South-Western College Publishing.
  • Jaworski, Bernard J., and Ajay K. Kohli. 1993. “Market Orientation: Antecedents and Consequences.” Journal of Marketing 57 (3): 53.
  • Jemison, David B. 1984. “The Importance of Boundary Spanning Roles in Strategic Decision-Making [I].” Journal of Management Studies 21 (2): 131–152.
  • Joshi, Maheshkumar P., Ravi Kathuria, and Stephen J. Porth. 2003. “Alignment of Strategic Priorities and Performance: an Integration of Operations and Strategic Management Perspectives.” Journal of Operations Management 21 (3): 353–369. doi:https://doi.org/10.1016/S0272-6963(03)00003-2.
  • Kapoor, Kawaljeet, Yogesh K. Dwivedi, Niall Piercy, and Banita Lal. 2014. “RFID Integrated Systems in Libraries: Extending TAM Model for Empirically Examining the Use.” Journal of Enterprise Information Management 27 (6): 1–23.
  • Kashani, Hamid Reza Khayat, Shirzad Azhari, Hossein Nayebaghayee, Sohrab Salimi, and Hasan Reza Mohammadi. 2020. “Prediction Value of Preoperative Findings on Meningioma Grading Using Artificial Neural Network.” Clinical Neurology and Neurosurgery 105947.
  • Kearns, Grover S., and Rajiv Sabherwal. 2006. “Strategic Alignment Between Business and Information Technology: A Knowledge-Based View of Behaviors, Outcome, and Consequences.” Journal of Management Information Systems 23 (3): 129–162.
  • King, William R. 1978. “Strategic Planning for Management Information Systems.” MIS Quarterly 2 (1): 27–37.
  • Kohli, Ajay K., and Bernard J. Jaworski. 1990. “Market Orientation: The Construct, Research Propositions, and Managerial Implications.” Journal of Marketing 54 (2): 1–18.
  • Kumar, V., D. Holt, A. Ghobadian, and J. A. Garza-Reyes. 2015. “Developing Green Supply Chain Management Taxonomy-Based Decision Support System.” International Journal of Production Research 53 (21): 6372–6389. doi:https://doi.org/10.1080/00207543.2014.917215.
  • Kusiak, A. 2020. “Convolutional and Generative Adversarial Neural Networks in Manufacturing.” International Journal of Production Research 58 (5): 1594–1604.
  • Kwong, C. K., Huimin Jiang, and X. G. Luo. 2016. “AI-based Methodology of Integrating Affective Design, Engineering, and Marketing for Defining Design Specifications of new Products.” Engineering Applications of Artificial Intelligence 47: 49–60.
  • Lee, Hakyeon, Sang Gook Kim, Hyun-woo Park, and Pilsung Kang. 2014. “Pre-launch new Product Demand Forecasting Using the Bass Model: A Statistical and Machine Learning-Based Approach.” Technological Forecasting and Social Change 86: 49–64.
  • Leifer, Richard. 1988. “Matching Computer-Based Information Systems with Organizational Structures.” Mis Quarterly 12: 63–73.
  • Leitch, Robert Alan. 1974. “Marketing Strategy and the Optimal Production Schedule.” Management Science 21 (3): 302–312.
  • Leong, Lai-Ying, Teck-Soon Hew, Keng-Boon Ooi, Voon-Hsien Lee, and Jun-Jie Hew. 2019. “A Hybrid SEM-Neural Network Analysis of Social Media Addiction.” Expert Systems with Applications 133: 296–316.
  • Li, Eldon Y. 1994. “Artificial Neural Networks and Their Business Applications.” Information & Management 27 (5): 303–313.
  • Li, Der-Chiang, Wen-Chih Chen, Che-Jung Chang, Chien-Chih Chen, and I-Hsiang Wen. 2015. “Practical Information Diffusion Techniques to Accelerate new Product Pilot Runs.” International Journal of Production Research 53 (17): 5310–5319.
  • Likert, Rensis. 1961. “New patterns of management.”
  • Lingle, John H, and William A Schiemann. 1996. “From Balanced Scorecard to Strategic Gauges: is Measurement Worth it?” Management Review 85 (3): 56.
  • Luftman, J. N. 2003. “Assessing Strategic Alignment Maturity.” In Competing in the Information age: Align in the Sand. 2nd edn., edited by Michael J. Earl, 15–48. Oxford: Oxford University Press.
  • Matsuno, Ken, John T Mentzer, and Ayşegül Özsomer. 2002. “The Effects of Entrepreneurial Proclivity and Market Orientation on Business Performance.” Journal of Marketing 66 (3): 18–32.
  • McDaniel, Stephen W., and James W. Kolari. 1987. “Marketing Strategy Implications of the Miles and Snow Strategic Typology.” Journal of Marketing 51 (4): 19–30.
  • Mendes, Luis, and José Machado. 2015. “Employees’ Skills, Manufacturing Flexibility and Performance: a Structural Equation Modelling Applied to the Automotive Industry.” International Journal of Production Research 53 (13): 4087–4101. doi:https://doi.org/10.1080/00207543.2014.993772.
  • Mia, Lokman, and Brian Clarke. 1999. “Market Competition, Management Accounting Systems and Business Unit Performance.” Management Accounting Research 10 (2): 137–158.
  • Miao, Rui, Hui Zhang, Qi Wu, Jie Zhang, and Zhibin Jiang. 2020. “Using Structural Equation Modeling to Analyze Patient Value, Satisfaction, and Loyalty: a Case Study of Healthcare in China.” International Journal of Production Research 58 (2): 577–596. doi:https://doi.org/10.1080/00207543.2019.1598595.
  • Migdadi, Mahmoud Mohammad, and Mohammed Khair Saleem Abu Zaid. 2016. “An Empirical Investigation of Knowledge Management Competence for Enterprise Resource Planning Systems Success: Insights from Jordan.” International Journal of Production Research 54 (18): 5480–5498. doi:https://doi.org/10.1080/00207543.2016.1161254.
  • Min, Soonhong, Seokwoo Song, and James S. Keebler. 2002. “an Internet-Mediated Market Orientation (IMO): Building a Theory.” Journal of Marketing Theory & Practice 10 (2): 1.
  • Mollenkopf, Diane A, Robert Frankel, and Ivan Russo. 2011. “Creating Value Through Returns Management: Exploring the Marketing–Operations Interface.” Journal of Operations Management 29 (5): 391–403.
  • Narver, John C., and Stanley F. Slater. 1990. “The Effect of a Market Orientation on Business Profitability.” Journal of Marketing 54 (4): 20–35.
  • Nishant, Rohit, Mike Kennedy, and Jacqueline Corbett. 2020. “Artificial Intelligence for Sustainability: Challenges, Opportunities, and a Research Agenda.” International Journal of Information Management 53: 102104.
  • Noble, Charles H., Rajiv K. Sinha, and Ajith Kumar. 2002. “Market Orientation and Alternative Strategic Orientations: A Longitudinal Assessment of Performance Implications.” Journal of Marketing 66 (4): 25–39.
  • Oliver, Christine. 1991, January. “Strategic Responses to Institutional Processes .” The Academy of Management Review 16 (1): 145–179.
  • Olson, Margrethe H, and Norman L Chervany. 1980. “The Relationship Between Organizational Characteristics and the Structure of the Information Services Function.” Mis Quarterly 4: 57–68.
  • Olson, Eric M., Stanley F. Slater, and G. Tomas M. Hult. 2005. “The Performance Implications of Fit Among Business Strategy, Marketing Organization Structure, and Strategic Behavior.” Journal of Marketing 69 (3): 49–65.
  • Papadopoulos, T., and Konstantina Spanaki. 2017. “Exploring Industry 4.0 and Smart Manufacturing Concepts.”
  • Peck, H., A. Payne, M. Christopher, and M. Clark. 1999. Relationship Marketing: Strategy and Implementation. Oxford: Butterworth-Heinemann.
  • Pereira-Moliner, J., E. Claver-Cortés, J. F. Molina-Azorín, and J. J. Tarí. 2012. “Quality Management, Environmental Management and Firm Performance: Direct and Mediating Effects in the Hotel Industry.” Journal of Cleaner Production 37: 82–92.
  • Piercy, Nigel F, Lloyd C Harris, Linda D Peters, and Nikala Lane. 1997. “Marketing Management, Market Strategy and Strategic Management: Domain Realignment and Redefinition.” Journal of Strategic Marketing 5 (1): 51–63.
  • Porter, Michael E., and Victor E. Millar. 1985. “How Information Gives you Competitive Advantage.” Harvard Business Review 63 (4): 149–160.
  • Priyadarshinee, Pragati, Rakesh D Raut, Manoj Kumar Jha, and Bhaskar B Gardas. 2017. “Understanding and Predicting the Determinants of Cloud Computing Adoption: A two Staged Hybrid SEM-Neural Networks Approach.” Computers in Human Behavior 76: 341–362.
  • Raut, Rakesh D, Pragati Priyadarshinee, Bhaskar B Gardas, and Manoj Kumar Jha. 2018. “Analyzing the Factors Influencing Cloud Computing Adoption Using Three Stage Hybrid SEM-ANN-ISM (SEANIS) Approach.” Technological Forecasting and Social Change 134: 98–123.
  • Raymond, Louis. 1990. “Organizational Context and Information Systems Success: a Contingency Approach.” Journal of Management Information Systems 6 (4): 5–20.
  • Raymond, Louis, G. Pare, and F. Bergeron. 1995. “Matching Information Technology and Organizational Structure: an Empirical Study with Implications for Performance.” European Journal of Information Systems 4 (1): 3–16.
  • Ritson, N. 2011. “The Levels and Formulation of Strategy.” Strategic Management. Ventus Publishing ApS.
  • Robey, Daniel. 1981. “Computer Information Systems and Organization Structure.” Communications of the ACM 24 (10): 679–687.
  • Sabherwal, Rajiv, and Yolande E. Chan. 2001. “Alignment Between Business and IS Strategies: A Study of Prospectors, Analyzers, and Defenders.” Information Systems Research 12 (1): 11.
  • Sahoo, S., and S. Yadav. 2017. “Entrepreneurial Orientation of SMEs, Total Quality Management and Firm Performance.” Journal of Manufacturing Technology Management.
  • Schniederjans, M., and Q. Cao. 2009. “Alignment of Operations Strategy, Information Strategic Orientation, and Performance: an Empirical Study.” International Journal of Production Research 47 (10): 2535–2563. doi:https://doi.org/10.1080/00207540701673465.
  • Shmueli, Galit, and Otto R Koppius. 2011. “Predictive Analytics in Information Systems Research.” MIS Quarterly 35: 553–572.
  • Sipior, Janice C, and Edward J Garrity. 1992. “Merging Expert Systems with Multimedia Technology.” ACM SIGMIS Database: the DATABASE for Advances in Information Systems 23 (1): 45–49.
  • Skinner, Wickham. 1969. “Manufacturing-Missing Link in Corporate Strategy.”
  • Skinner, Wickham. 1974. “The Focused Factory.” Harvard Business Review, 114–121.
  • Slack, N., and M. Lewis. 2014. Operations Strategy. Pearson.
  • Slater, Stanley F., and John C. Narver. 1995. “Market Orientation and the Learning Organization.” Journal of Marketing 59 (3): 63.
  • Smith, Thomas M, and James S Reece. 1999. “The Relationship of Strategy, fit, Productivity, and Business Performance in a Services Setting.” Journal of Operations Management 17 (2): 145–161.
  • Spanaki, K., Uthayasankar Sivarajah, M. Fakhimi, S. Despoudi, and Zahir Irani. 2020. “Disruptive Technologies in Agricultural Operations: A Systematic Review of AI-Driven AgriTech Research.” Annals of Operations Research 1–34.
  • Stathakopoulos, Vlasis. 1998. “Enhancing the Performance of Marketing Managers: Aligning Strategy, Structure and Evaluation Systems.” European Journal of Marketing 32 (5/6): 536–558.
  • Tabachnick, B. G., and L. S. Fidell. 2001. Using Multivariate Statistics. Boston: Allyn and Bacon.
  • Tan, Garry Wei-Han, Keng-Boon Ooi, Lai-Ying Leong, and Binshan Lin. 2014. “Predicting the Drivers of Behavioral Intention to use Mobile Learning: A Hybrid SEM-Neural Networks Approach.” Computers in Human Behavior 36: 198–213.
  • Thirupathi, R. M., and S. Vinodh. 2016. “Application of Interpretive Structural Modelling and Structural Equation Modelling for Analysis of Sustainable Manufacturing Factors in Indian Automotive Component Sector.” International Journal of Production Research 54 (22): 6661–6682. doi:https://doi.org/10.1080/00207543.2015.1126372.
  • Toorajipour, Reza, Vahid Sohrabpour, Ali Nazarpour, Pejvak Oghazi, and Maria Fischl. 2021. “Artificial Intelligence in Supply Chain Management: A Systematic Literature Review.” Journal of Business Research 122: 502–517.
  • Tortorella, Guilherme, Ricardo Giglio, Flavio S Fogliatto, and Rapinder Sawhney. 2019. “Mediating Role of Learning Organization on the Relationship Between Total Quality Management and Operational Performance in Brazilian Manufacturers.” Journal of Manufacturing Technology Management 31: 524–541.
  • Trappey, Amy J. C., Charles V. Trappey, Tzu-An Chiang, and Yi-Hsuan Huang. 2013. “Ontology-based Neural Network for Patent Knowledge Management in Design Collaboration.” International Journal of Production Research 51 (7): 1992–2005. doi:https://doi.org/10.1080/00207543.2012.701775.
  • Tsai, J. M., and S. W. Hung. 2016. “Supply Chain Relationship Quality and Performance in Technological Turbulence: an Artificial Neural Network Approach.” International Journal of Production Research 54 (9): 2757–2770.
  • Tsai, Chih-Fong, and Jhen-Wei Wu. 2008. “Using Neural Network Ensembles for Bankruptcy Prediction and Credit Scoring.” Expert Systems with Applications 34 (4): 2639–2649.
  • Tuominen, Sakari, and Anssi Pekkarinen. 2005. “Performance of Different Spectral and Textural Aerial Photograph Features in Multi-Source Forest Inventory.” Remote Sensing of Environment 94 (2): 256–268.
  • Varadarajan, Rajan. 2010. “Strategic Marketing and Marketing Strategy: Domain, Definition, Fundamental Issues and Foundational Premises.” Journal of the Academy of Marketing Science 38 (2): 119–140. doi:https://doi.org/10.1007/s11747-009-0176-7.
  • Varadarajan, P. Rajan, Satish Jayachandran, and J. Chris White. 2001. “Strategic Interdependence in Organizations: Deconglomeration and Marketing Strategy.” Journal of Marketing 65 (1): 15–28.
  • Venkatraman, N. 1989. “The Concept of Fit in Strategy Research: Toward Verbal and Statistical Correspondence.” Academy of Management Review 14 (3): 423–444. doi:https://doi.org/10.5465/AMR.1989.4279078.
  • Venkatraman, N. 1997. “Beyond Outsourcing: Managing IT Resources as a Value Center.” MIT Sloan Management Review 38 (3): 51.
  • Visinescu, Lucian L, Mary C Jones, and Anna Sidorova. 2017. “Improving Decision Quality: the Role of Business Intelligence.” Journal of Computer Information Systems 57 (1): 58–66.
  • Walker Jr, Orville C., and Robert W. Ruekert. 1987. “Marketing's Role in the Implementation of Business Strategies: A Critical Review and Conceptual Framework.” Journal of Marketing 51 (3): 15–33.
  • Wang, J., and H.-Y. Lin. 2006. “A Fuzzy Hybrid Decision-aid Model for Selecting Partners in the Design Chain.” International Journal of Production Research 44 (10): 2047–2069. doi:https://doi.org/10.1080/00207540500354028.
  • Weill, Peter, and Margrethe H Olson. 1989a. “An Assessment of the Contingency Theory of Management Information Systems.” Journal of Management Information Systems 6 (1): 59–86.
  • Weill, Peter, and Margrethe H Olson. 1989b. “Managing Investment in Information Technology: Mini Case Examples and Implications.” MIS Quarterly 13: 3–17.
  • Wiseman, Charles. 1988. “Strategic Information Systems: Trends and Challenges Over the Next Decade.” Information Management Review 4 (1): 9–16.
  • Wu, Shelly Ping-Ju, Detmar W. Straub, and Ting-Peng Liang. 2015. “how Information Technology Governance Mechanisms and Strategic Alignment Influence Operational Performance: Insights from a Matched Survey of Business and it Managers.” MIS Quarterly 39 (2): 497–4A7.
  • Yeow, Adrian, Christina Soh, and Rina Hansen. 2018. “Aligning with new Digital Strategy: A Dynamic Capabilities Approach.” The Journal of Strategic Information Systems 27 (1): 43–58.
  • Yu, Wantao, Ramakrishnan Ramanathan, and Prithwiraj Nath. 2014. “The Impacts of Marketing and Operations Capabilities on Financial Performance in the UK Retail Sector: A Resource-Based Perspective.” Industrial Marketing Management 43 (1): 25–31.
  • Zanon, Celeste Jose, Alceu Gomes Alves Filho, Charbel Jose Chiappetta Jabbour, and Ana Beatriz Lopes de Sousa Jabbour. 2013. “Alignment of Operations Strategy: Exploring the Marketing Interface.” Industrial Management & Data Systems 113: 207–233.
  • Zhang, Min, Hangfei Guo, and Xiande Zhao. 2017. “Effects of Social Capital on Operational Performance: Impacts of Servitisation.” International Journal of Production Research 55 (15): 4304–4318. doi:https://doi.org/10.1080/00207543.2016.1246764.
  • Zheng, Wei, Baiyin Yang, and Gary N. McLean. 2010. “Linking Organizational Culture, Structure, Strategy, and Organizational Effectiveness: Mediating Role of Knowledge Management.” Journal of Business Research 63 (7): 763–771. doi:https://doi.org/10.1016/j.jbusres.2009.06.005.
  • Zhu, Zhen, and Cheryl Nakata. 2007. “Reexamining the Link Between Customer Orientation and Business Performance: The Role of Information Systems.” Journal of Marketing Theory and Practice 15 (3): 187–203.