Joint quality and maintenance decisions under servitization business model

References

• Agrawal, V. V., A. Atasu, and L. N. V. Wassenhove. 2019. “New Opportunities for Operations Management Research in Sustainability.” Manufacturing & Service Operations Management 21 (1): 1–12. doi:10.1287/msom.2017.0699
   Google Scholar
• Agrawal, V. V., and I. Bellos. 2017. “The Potential of Servicizing as a Green Business Model.” Management Science 63 (5): 1545–1562. doi:10.1287/mnsc.2015.2399
   Web of Science ®Google Scholar
• Agrawal, V. V., M. Ferguson, L. B. Toktay, and V. M. Thomas. 2012. “Is Leasing Greener Than Selling?” Management Science 58 (3): 523–533. doi:10.1287/mnsc.1110.1428
   Web of Science ®Google Scholar
• Amel, B. M., and C. Anis. 2022. “Optimal Maintenance Policy for Equipment Leased with Base and Extended Warranty.” International Journal of Production Research, 61 (3): 898–909. doi:10.1080/00207543.2021.2018139.
   Web of Science ®Google Scholar
• Azadeh, A., M. Sheikhalishahi, and A. Aghsami. 2015. “An Integrated FTA-DFMEA Approach for Reliability Analysis and Product Configuration Considering Warranty Cost.” Production Engineering 9 (5): 635–646. doi:10.1007/s11740-015-0642-7
   Google Scholar
• Barlow, R. E., and L. C. Hunter. 1960. “Optimum Preventive Maintenance Policies.” Operations Research 8 (1): 90–100. doi:10.1287/opre.8.1.90
   Web of Science ®Google Scholar
• Dai, Y., S. X. Zhou, and Y. Xu. 2012. “Competitive and Collaborative Quality and Warranty Management in Supply Chains.” Production and Operations Management 21 (1): 129–144. doi:10.1111/j.1937-5956.2011.01217.x
   Web of Science ®Google Scholar
• Desai, A., and A. Mital. 2011. “Simplifying the Product Maintenance Process by Building Ease of Maintenance Into the Design.” International Journal of Industrial and Systems Engineering 9 (4): 434–454. doi:10.1504/IJISE.2011.043485
   Google Scholar
• Desai, P., and D. Purohit. 1999. “Competition in Durable Goods Markets: The Strategic Consequences of Leasing and Selling.” Marketing Science 18 (1): 42–58. doi:10.1287/mksc.18.1.42
   Web of Science ®Google Scholar
• El, K. S., and D. Kiritsis. 2015. “Ontologies in the Context of Product Lifecycle Management: State of the art Literature Review.” International Journal of Production Research 53 (18): 5657–5668. doi:10.1080/00207543.2015.1052155
   Web of Science ®Google Scholar
• Fine, C. H. 1986. “Quality Improvement and Learning in Productive Systems.” Management Science 32 (10): 1301–1315. doi:10.1287/mnsc.32.10.1301
   Web of Science ®Google Scholar
• Guajardo, J. A., M. A. Cohen, and S. Netessine. 2016. “Service Competition and Product Quality in the U.S. Automobile Industry.” Management Science 62 (7): 1860–1877. doi:10.1287/mnsc.2015.2195
   Web of Science ®Google Scholar
• Hajej, Z., N. Rezg, and A. Gharbi. 2020. “Maintenance on Leasing Sales Strategies for Manufacturing/Remanufacturing System with Increasing Failure Rate and Carbon Emission.” International Journal of Production Research 58 (21): 6616–6637. doi:10.1080/00207543.2019.1683254
   Web of Science ®Google Scholar
• Hamidi, M., H. Liao, and F. Szidarovszky. 2016. “Non-cooperative and Cooperative Game-Theoretic Models for Usage-Based Lease Contracts.” European Journal of Operational Research 255 (1): 163–174. doi:10.1016/j.ejor.2016.04.064
   Web of Science ®Google Scholar
• He, N., Z.-Z. Jiang, J. Wang, M. Sun, and G. Xie. 2020. “Maintenance Optimisation and Coordination with Fairness Concerns for the Service-Oriented Manufacturing Supply Chain.” Enterprise Information Systems 15 (5): 1–31. doi:10.1080/17517575.2020.1746406.
   Web of Science ®Google Scholar
• Hu, J., K. Wang, and Y. Liu. 2022. “Economic Implications of Equipment Sharing Under Cloud Manufacturing.” International Journal of Production Economics, 254: 108627. doi:10.1016/j.ijpe.2022.108627.
   Web of Science ®Google Scholar
• Huang, Y.-S., J.-W. Ho, J.-W. Hung, and T.-L. Tseng. 2021. “A Customized Warranty Model by Considering Multi-Usage Levels for the Leasing Industry.” Reliability Engineering System Safety, 215: 107769. doi:10.1016/j.ress.2021.107769.
   Web of Science ®Google Scholar
• Huang, H., Z. Liu, and D. N. P. Murthy. 2007. “Optimal Reliability, Warranty and Price for new Products.” IIE Transactions 39 (8): 819–827. doi:10.1080/07408170601091907
   Web of Science ®Google Scholar
• Jaturonnatee, J., D. Murthy, and R. Boondiskulchok. 2006. “Optimal Preventive Maintenance of Leased Equipment with Corrective Minimal Repairs.” European Journal of Operational Research 174 (1): 201–215. doi:10.1016/j.ejor.2005.01.049
   Web of Science ®Google Scholar
• Jiang, Z.-Z., G. Feng, and Z. Yi. 2021a. “How Should a Capital-Constrained Servicizing Manufacturer Search for Financing? The Impact of Supply Chain Leadership.” Transportation Research Part E: Logistics and Transportation Review, 145: 102162. doi:10.1016/j.tre.2020.102162.
   Web of Science ®Google Scholar
• Jiang, Z.-Z., G. Feng, Z. Yi, and X. Guo. 2021b. “Service-oriented Manufacturing: A Literature Review and Future Research Directions.” Frontiers of Engineering Management 9 (1): 71–88. doi:10.1007/s42524-021-0171-3
   Web of Science ®Google Scholar
• Jiang, Z.-Z., G. Feng, Z. Yi, and W. Lu. 2022. “Raising Funds Through Crowdfunding for a Capital-Constrained Servicing Manufacturer.” Transportation Research Part E: Logistics and Transportation Review, 164: 102813. doi:10.1016/j.tre.2022.102813.
   Web of Science ®Google Scholar
• Jiang, Z.-Z., N. He, X. Qin, M. Sun, and P. Wang. 2020. “Optimizing Production and Maintenance for the Service-Oriented Manufacturing Supply Chain.” Annals of Operations Research 316 (3): 33–58. doi:10.1007/s10479-020-03758-7.
   Google Scholar
• Ladas, K., S. Kavadias, and C. Loch. 2021. “Product Selling vs. Pay-per-Use Service: A Strategic Analysis of Competing Business Models.” Management Science 68 (7): 4964–4982. doi:10.1287/mnsc.2021.4125
   Web of Science ®Google Scholar
• Öner, K. B., R. Franssen, G. P. Kiesmüller, and G. J. Houtum. 2007. “Lifecycle Costs Measurement of Complex Systems Manufactured by an Engineer-to-Order Company.” BETA publicatie: working paper, 209.
   Google Scholar
• Öner, K. B., G. P. Kiesmüller, and H. G. J. Van. 2010. “Optimization of Component Reliability in the Design Phase of Capital Goods.” European Journal of Operational Research 205 (3): 615–624. doi:10.1016/j.ejor.2010.01.030
   Web of Science ®Google Scholar
• Örsdemir, A., V. Deshpande, and A. K. Parlaktürk. 2019. “Is Servicization a Win–Win Strategy? Profitability and Environmental Implications of Servicization.” Manufacturing & Service Operations Management 21 (3): 674–691. doi:10.1287/msom.2018.0718
   Google Scholar
• Pongpech, J., and D. N. P. Murthy. 2006. “Optimal Periodic Preventive Maintenance Policy for Leased Equipment.” Reliability Engineering & System Safety 91 (7): 772–777. doi:10.1016/j.ress.2005.07.005
   Web of Science ®Google Scholar
• Porteus, E. L. 1986. “Optimal lot Sizing, Process Quality Improvement and Setup Cost Reduction.” Operations Research 34 (1): 137–144. doi:10.1287/opre.34.1.137
   Web of Science ®Google Scholar
• Ross, C. T. W. 1985. “Product Warranties and Double Moral Hazard.” Rand Journal of Economics 16 (1): 103–113. doi:10.2307/2555592
   Web of Science ®Google Scholar
• Tukker, A. 2004. “Eight Types of Product-Service System: Eight Ways to Sustainability? Experiences from SusProNet.” Business Strategy and the Environment 13 (4): 246–260. doi:10.1002/bse.414
   Google Scholar
• Vandermerwe, S., and J. Rada. 1988. “Servitization of Business: Adding Value by Adding Services.” European Management Journal 6 (4): 314–324. doi:10.1016/0263-2373(88)90033-3
   Google Scholar
• Wang, K., S. Chen, Z. Jiang, W. Zhou, and N. Geng. 2021b. “Capacity Allocation of an Integrated Production and Service System.” Production and Operations Management 30 (8): 2765–2781. doi:10.1111/poms.13407
   Web of Science ®Google Scholar
• Wang, Z., Z. Huang, and X. Du. 2010. “Optimal Design Accounting for Reliability, Maintenance, and Warranty.” Journal of Mechanical Design 132 (1): 1–8. doi:10.1115/1.4000638
   Web of Science ®Google Scholar
• Wang, K., Z. Jiang, B. Peng, and H. Jing. 2021a. “Servitization of Manufacturing in the New ICTs Era: A Survey on Operations Management.” Frontiers of Engineering Management 8 (2): 223–235. doi:10.1007/s42524-020-0103-7
   Web of Science ®Google Scholar
• Wang, R., C. Ke, and S. Cui. 2022. “Product Price, Quality, and Service Decisions Under Consumer Choice Models.” Manufacturing & Service Operations Management 24 (1): 430–447. doi:10.1287/msom.2020.0947
   Google Scholar
• Wang, K., S. Lan, and Z. Jiang. 2016. “Impact of Customer Impatience on a Production Service System.” International Journal of Production Research 54 (9): 2731–2749. doi:10.1080/00207543.2015.1126680
   Web of Science ®Google Scholar
• Wang, X., L. Li, and M. Xie. 2019. “Optimal Preventive Maintenance Strategy for Leased Equipment Under Successive Usage-Based Contracts.” International Journal of Production Research 57 (18): 5705–5724. doi:10.1080/00207543.2018.1542181
   Web of Science ®Google Scholar
• Wang, X., L. Li, and M. Xie. 2020. “An Unpunctual Preventive Maintenance Policy Under two-Dimensional Warranty.” European Journal of Operational Research 282 (1): 304–318. doi:10.1016/j.ejor.2019.09.025
   Web of Science ®Google Scholar
• Weibull, W. 1951. “A Statistical Distribution Function of Wide Applicability.” Journal of Applied Mechanics, American Society of Mechanical Engineers 18: 293–297. doi:10.1115/1.4010337
   Web of Science ®Google Scholar
• Xia, T., B. Sun, Z. Chen, E. Pan, H. Wang, and L. Xi. 2021. “Opportunistic Maintenance Policy Integrating Leasing Profit and Capacity Balancing for Serial-Parallel Leased Systems.” Reliability Engineering and System Safety, 205: 107233. doi:10.1016/j.ress.2020.107233.
   Web of Science ®Google Scholar
• Yeh, C.-W., and C.-C. Fang. 2015. “Optimal Decision for Warranty with Consideration of Marketing and Production Capacity.” International Journal of Production Research 53 (18): 5456–5471. doi:10.1080/00207543.2015.1010743
   Web of Science ®Google Scholar
• Yeh, R. H., K.-C. Kao, and W. L. Chang. 2009. “Optimal Preventive Maintenance Policy for Leased Equipment Using Failure Rate Reduction.” Computers & Industrial Engineering 57 (1): 304–309. doi:10.1016/j.cie.2008.11.025
   Web of Science ®Google Scholar
• Zhou, X., C. Wu, Y. Li, and L. Xi. 2016. “A Preventive Maintenance Model for Leased Equipment Subject to Internal Degradation and External Shock Damage.” Reliability Engineering & System Safety 154 (10): 1–7. doi:10.1016/j.ress.2016.05.005
   Google Scholar
• Zhu, K., R. Q. Zhang, and F. Tsung. 2007. “Pushing Quality Improvement Along Supply Chains.” Management Science 53 (3): 421–436. doi:10.1287/mnsc.1060.0634
   Web of Science ®Google Scholar