- ALVAREZ , L. and CLAUSING , J. 2000 . Electronic-signature bill is approved by the senate . New York Times , 17 June
- BENOFF , D. 2000 . Interactive electronic technical manuals. Electronic publications can increase the efficiency of your digital aircraft and analog technicians . Business and Commercial Aviation , 87 : 88
- BRADLEY , J. 1998 . Human-computer interaction and the growing role of social context . Bulletin of the American Society for Information Science , 24 : 18 – 19 .
- CROWDER , R. M. , HALL , W. , HEATH , I. , BERNARD , R. and GASKELL , D. 1996 . A hypermedia maintenance information system . Computing and Control Engineering Journal , 7 : 121 – 128 .
- DAVIS , F. D. 1993 . User acceptance of information technology: system characteristics, user perceptions and behavioural impacts . International Journal of Man-Machine Studies , 38 : 475 – 487 .
- DOVE , R. 1999 . How to transfer knowledge . Automotive Manufacturing and Production , January : 20 – 21 .
- EASON , K. D. 1991 . Ergonomie perspectives on advances in humancomputer interaction . Ergonomics , 34 : 721 – 741 .
- FAKUN , D. 2000 . The development of successful industrial hypermedia applications , UK : Cranfield University . PhD thesis
- FAKUN , D. , GREENOUGH , R M. and KAY , J. M. Recommendations for the development of successful industrial hypermedia applications . Proceedings of the 7th International Conference on Human Aspects of Advanced Manufacturing: Agility & Hybrid Automation, HAAMAHA 2000 . August , Krakow, Poland. pp. 365 – 368 .
- GREENOUGH , R. M. , FAKUN , D. and KAY , J. M. 2001 . Development of a digital manual for a manufacturing system-a case study . Integrated Manufacturing Systems , 12 (6) : 387 – 393 .
- GYGI , K. 1991 . “ Recognising the symptoms of hypertext… and what to do about it ” . In The Art of Human Computer Interface Design , Edited by: Laurel , B. 279 – 287 . Reading : Addison-Wesley .
- HARDMAN , L. 1995 . “ Experiences in authoring hypermedia: creating better presentations ” . In Designing User-interfaces for Hypermedia. Research Report, ESPRIT Project 6532 HIFI , Edited by: Schuler , W. , Hannemann , J. and Streite , N. Volume 1 , 18 – 28 . Berlin : Springer .
- KERNAN , M. C. and HOWARD , G. S. 1990 . Computer anxiety and computer attitudes: an investigation of construct and predictive validity issues . Educational and Psychological Measurement , 50 : 681690
- KOSHY , T. T. , GRAMOPADHYE , A. K. , KENNEDY , W. J. and RAMU , N. V. 1996 . Application of hypertext technology to assist maintenance on the shop floor . Computers in Industrial Engineering , 30 : 283 – 295 .
- LITMAN , E. F. 1996 . CALS-a strategy for business engineering . Logistics Information Management , 9 : 18 – 23 .
- LUNDEEN , G. 2000 . “ Paper and digital document media in an e-business world ” . In Manufacturing Leadership Through the Extended Enterprise , Edited by: Downey , C. , Marks , E. A. , L'Heureux , R. , Bragg , S. and Imhoff , C. 39 – 42 . London : Technology Publishing .
- MARCUS , A. , SMILONICH , N. and THOMPSON , L. 1995 . The CrossGUI Handbook for Multiplatform User-Interface Design , Reading : Addison-Wesley .
- NANARD , J. and NANARD , M. 1995 . Hypertext design environments and the hypertext design process . Communications of the ACM , 38 : 49 – 56 .
- NIELSEN , J. 1995 . Multimedia and Hypertext: The Internet and Beyond , London : Academic Press .
- NORMAN , D. A. 1991 . “ Cognitive artefacts ” . In Designing Interaction: Psychology at the Human-Computer Interface , Edited by: Carroll , J. M. New York : Cambridge University Press .
- OCKERMAN , J. J. , NAJJAR , L. J. and THOMPSON , J. C. 1999 . FAST: future technology for today's industry . Computers in Industry , 38 : 53 – 64 .
- PHAM , D. T. , DIMOV , S. S. and PEAT , B. J. 2000 . Intelligent product manuals . Proceedings of the Institution of Mechanical Engineers , 214 : 411 – 419 .
- SHNEIDERMAN , B. 1997 . Designing information abundant web sites: issues and recommendations . International Journal of HumanComputer Studies , 47 : 5 – 29 .
- THIMBLEBY , H. and ADDISON , M. A. 1994 . “ Manuals as structured programs ” . In People and Computers, IX, HCI'94 , Edited by: Cockton , G. , Draper , S. W. and Weir , G. R. S. 67 – 79 . Cambridge : Cambridge University Press .
- VIDALAKIS , A. 2000 . Development of a digital manual to support Ford's maintenance management systems , UK : Cranfield University . MSc thesis
Evaluation of the usability of digital maintenance manuals developed without either user input or a task analysis
Reprints and Corporate Permissions
Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?
To request a reprint or corporate permissions for this article, please click on the relevant link below:
Academic Permissions
Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?
Obtain permissions instantly via Rightslink by clicking on the button below:
If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.
Related research
People also read lists articles that other readers of this article have read.
Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.
Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.