Organizing collective action amid the ripple effects of change: narratives of crisis, disaster, and opportunity

References

• ABX Air. (2011). ABX Air history. Retrieved from http://www.abxair.com/about/history.cfm
   Google Scholar
• Althusser, L. (1971). Lenin and philosophy and other essays (B. Brewster, Trans.). New York, NY: Monthy Review Press.
   Google Scholar
• Amsterdam, A. G., & Bruner, J. (2000). Minding the law. Cambridge, MA: Harvard University Press.
   Google Scholar
• Barge, J. K. (2006). Dialogue, conflict, and community. In J. Oetzel & S. Ting-Toomey (Eds.), The handbook of conflict management (pp. 517–544). Thousand Oaks, CA: Sage.
   Google Scholar
• Barton, L. (1993). Crisis in organizations: Managing and communicating in the heat of chaos. Cincinnati, OH: College Divisions South-Western Publishing.
   Google Scholar
• Birkland, T. A. (2006). Lessons of disaster: Policy change after catastrophic events. Washington, DC: Georgetown University Press.
   Google Scholar
• Brown, M. H. (1986). Sense making and narrative forms: Reality construction in organizations. In L. Thayer (Ed.), Organizational communication: Emerging perspectives (pp. 71–84). Norwood, NJ: Ablex.
   Google Scholar
• Brummans, B., & Miller, K. (2004). The effect of ambiguity on the implementation of a social change initiative. Communication Research Reports, 21(1), 1–10. doi: 10.1080/08824090409359962
   Google Scholar
• Brunner, R. D. (1991). The policy movement as a policy problem. Policy Sciences, 24, 65–98. doi: 10.1007/BF00146465
   Web of Science ®Google Scholar
• Charland, M. (1987). Constitutive rhetoric: The case of the Peuple Quebecois. The Quarterly Journal of Speech, 73, 133–150. doi: 10.1080/00335638709383799
   Web of Science ®Google Scholar
• Coombs, W. T. (1995). Choosing the right words: The development of guidelines for the selection of the “appropriate” crisis-response strategies. Management Communication Quarterly, 8, 447–476. doi:10.1177/0893318995008004003
   Google Scholar
• Coombs, W. T. (1998). An analytic framework for crisis situations: Better responses from a better understanding of the situation. Journal of Public Relations Research, 10, 177–191. doi: 10.1207/s1532754xjprr1003_02
   Google Scholar
• Coombs, W. T., & Holladay, S. J. (2002). Helping crisis managers protect reputational assets: Initial tests of the situational crisis communication theory. Management Communication Quarterly, 16, 165–186. doi:10.1177/089331802237233
   Google Scholar
• Davies, A. (2008, October 25). Woe Ohio: Tight poll in rustbelt. Sydney Morning Herald, p. 33.
   Google Scholar
• Faulkner, B. (2001). Towards a framework for tourism disaster management. Tourism Management, 22, 135–147. doi: 10.1016/S0261-5177(00)00048-0
   Web of Science ®Google Scholar
• Freed, J., & Farley, S. (Co-executive producers). (2009). Thanksgiving on Main Street [Television episode]. In J. Annino (Executive producer), Rachael Ray. New York, NY: MMX KWP Studios Inc.
   Google Scholar
• Goffman, E. (1974). Frame analysis. New York, NY: Harper and Row.
   Google Scholar
• Greimas, A. J. (1987). On meaning: Selected writings (P. J. Perron & F. H. Collins, Trans.). Minneapolis: University of Minnesota Press.
   Google Scholar
• Hannah, J. (2008, November 1). Economy driving votes as layoffs at air park loom. The Associated Press.
   Google Scholar
• Harter, L. M. (2013). Imagining new normal: A narrative framework for health communication. Dubuque, IA: Kendall Hunt Publishing.
   Google Scholar
• Huffenberger, G. (2008, June 7). Fabric of economy spun across 28 years, says mayor. Wilmington News Journal.
   Google Scholar
• Jansson, D. R. (2003). Internal orientalism in America: W. J. Cash's The Mind of the South and the spatial construction of American national identity. Political Geography, 22, 293–316. doi:10.1016/S0962-6298(02)00098-7
   Web of Science ®Google Scholar
• Kanter, J., & Clark, N. (2010, March 25). U.S. and E.U. agree to expand Open Skies Accord. The New York Times. Retrieved from www.nytimes.com
   Google Scholar
• Klug, R., & Flaum, A. T. (Directors). (2009). The winter of our hardship: A town in crisis [Television episode]. In J. Fager (Executive producer), 60 Minutes. New York, NY: CBS News.
   Google Scholar
• Kramer, M., Dougherty, D. S., & Pierce, T. A. (2004). Managing uncertainty during a corporate acquisition: A longitudinal study of communication during an airline acquisition. Human Communication Research, 30(1), 71–101.
   Web of Science ®Google Scholar
• LeGreco, M., & Tracy, S. J. (2009). Discourse tracing as qualitative practice. Qualitative Inquiry, 15, 1516–1543. doi:10.1177/1077800409343064
   Web of Science ®Google Scholar
• Lewis, L. K. (2011). Organizational change: Creating change through strategic communication. Malden, MA: Wiley-Blackwell.
   Google Scholar
• Mumby, D. K. (1987). The political function of narrative in organizations. Communication Monographs, 54, 113–127. doi: 10.1080/03637758709390221
   Web of Science ®Google Scholar
• Phillips, K. (2009). Food bank lines. CNN Newsroom [Television]. Atlanta, GA: Turner Broadcasting System, Inc.
   Google Scholar
• Stone, D. A. (1989). Causal stories and the formation of policy agendas. Political Science Quarterly, 104, 281–300. doi: 10.2307/2151585
   Web of Science ®Google Scholar
• Stuckert, T. (2008, November 21). We're not in Kansas anymore [Web log posting]. Retrieved from http://energizecc.com/
   Google Scholar
• Thompson, J. D. (1967). Organizations in action. New York, NY: McGraw-Hill.
   Google Scholar
• Weick, K. (1979/1995). The social psychology of organizing (2nd ed.). Reading, MA: Addison-Wesley.
   Google Scholar
• Wiederhold, A. (2014). Narrative spaces between intractability outside the clinic. Health Communication, 29(7), 741–744. doi: 10.1080/10410236.2013.769661
   PubMed Web of Science ®Google Scholar