146
Views
43
CrossRef citations to date
0
Altmetric
Applications

Willingness to communicate and employee success in U.S. organizations

&
Pages 95-115 | Published online: 21 May 2009

References

  • Allgeier , A. R. 1974 . The effects of differential amounts of talkativeness on interpersonal judgments , West Lafayette, IN : Purdue University . Doctoral dissertation
  • Borg , W. R. and Tupes , E. C. 1958 . Personality characteristics related to leadership behavior in two types of small group situational problems . Journal of Applied Psychology , 42 : 252 – 256 .
  • Borgatta , E. G. and Bales , R. F. 1953 . Interaction of individuals in reconstituted groups . Sociometry , 16 : 302 – 320 .
  • Burgoon , J. K. 1976 . The Unwillingness‐to‐communicate scale: Development and validation . Communication Monographs , 43 : 60 – 69 .
  • Buss , A. H. 1980 . Self‐consciousness and social anxiety , San Francisco, CA : W. H. Freeman .
  • Carment , D. W. , Miles , C. G. and Cervin , V. B. 1965 . Persuasiveness and persuasibility as related to intelligence and extraversion . British Journal of Social and Clinical Psychology , 4 : 1 – 7 .
  • Chan , B. M. 1988 . The effects of willingness to communicate on student learning , Morgantown, WV : West Virginia University . Unpublished doctoral dissertation
  • Chappie , E. D. and Arensberg , C. M. 1940 . Measuring human relations: An introduction to the study of the interaction of individuals . Genetic Psychology Monographs , 22 : 3 – 147 .
  • Combs , M. J. 1990 . Willingness to communicate: An investigation of instrument applicability to authority target types , Muncie, IN : Ball State University . Unpublished master's thesis
  • Daly , J. A. 1978 . Communication apprehension and behavior: Applying a multiple act criteria . Human Communication Research , 4 : 208 – 216 .
  • Daly , J. A. and McCroskey , J. C. 1975 . Occupational choice and desirability as a function of communication apprehension . Journal of Counseling Psychology , 22 : 309 – 313 .
  • Daly , J. A. and Stafford , L. 1984 . “ Correlates and consequences of social communicative anxiety ” . In Avoiding communication: Shyness, reticence, and communication apprehension , Edited by: Daly , J. A. and McCroskey , J. C. 125 – 144 . Beverly Hills, CA : Sage .
  • Daly , J. A. , McCroskey , J. C. and Richmond , V. P. . The relationships between vocal activity and perception of communicators in small group interaction . Paper presented to the Speech Communication Association . Chicago.
  • Daly , J. A. , McCroskey , J. C. and Richmond , V. P . 1977 . Relationships between vocal activity and perceptions of communicators in small group interaction . Western Journal of Speech Communication , 41 : 175 – 187 .
  • Daly , J. A. , Richmond , V. P. and Leth , S. 1979 . Social communicative anxiety and the personnel selection process: Testing the similarity effect in selection decisions . Human Communication Research , 6 : 18 – 32 .
  • Eysenck , H. J. 1970 . Readings in extraversion‐introversion: Volume I , New York : Wiley‐Interscience .
  • Eysenck , H. J. 1971 . Readings in extraversion‐introversion: Volume II , New York : Wiley‐Interscience .
  • Falcione , R. L. , McCroskey , J. C. and Daly , J. A. 1977 . “ Job satisfaction as a function of employees’ communication apprehension, self‐esteem, and perceptions of their immediate supervisors ” . In Communication Yearbook I , Edited by: Ruben , B. D. 363 – 375 . New Brunswick, NJ : Transaction Books .
  • Fishbein , M. and Ajzen , I. 1975 . Belief, attitude, intention and behavior: An introduction to theory and research , Reading, Mass. : Addison‐Wesley .
  • Fremouw , W. J. 1984 . “ Cognitive‐behavioral therapies for modification of communication apprehension ” . In Avoiding communication: Shyness, reticence, and communication apprehension , Edited by: Daly , J. A. and McCroskey , J. C. 209 – 218 . Beverly Hills, CA : Sage .
  • Giffin , K. 1970 . Social alienation by communication denial , (Research report No. 32) University of Kansas .
  • Giffin , K. and Groginsky , B. 1970 . A study of the relationship between communication denial and social alienation , (Research report No. 31) University of Kansas .
  • Glaser , S. R. 1981 . Oral communication apprehension and avoidance: The current status of treatment research . Communication Education , 30 : 321 – 341 .
  • Goldman‐Eisler , F. 1951 . The measurement of time sequences in conversational behavior . British Journal of Psychology , 42 : 355 – 362 .
  • Hayes , D. and Meltzer , L. 1972 . Interpersonal judgments based on talkativeness: I. Fact or artifact? . Sociometry , 35 : 538 – 561 .
  • Hayes , D. and Sievers , S. 1972 . A sociolinguistic investigation of the dimensions of interpersonal behavior . Journal of Personality and Social Psychology , 24 : 254 – 261 .
  • Heston , J. K. and Andersen , P. . Anomia‐alienation and restrained communication among high school students . Paper presented to the Western Speech Communication Association . HI, Honolulu. November ,
  • Kelly , L. 1982 . A rose by any other name is still a rose: A comparative analysis of reticence, communication apprehension, unwillingness to communicate, and shyness . Human Communication Research , 8 : 99 – 113 .
  • Leary , M. R. 1983 . Understanding social anxiety: Social, personality, and clinical perspectives , Beverly Hills, CA : Sage .
  • McCroskey , J. C. 1972 . The implementation of a large‐scale program of systematic desensitization for communication apprehension . Speech Teacher , 21 : 255 – 264 .
  • McCroskey , J. C. 1977 . Oral communication apprehension: A summary of recent theory and research . Human Communication Research , 4 : 78 – 96 .
  • McCroskey , J. C. 1982 . An introduction to rhetorical communication , 4th ed. , Englewood Cliffs, NJ : Prentice‐Hall .
  • McCroskey , J. C. 1984 . “ The communication apprehension perspective ” . In Avoiding communication: Shyness, reticence, and communication apprehension , Edited by: Daly , J. A. and McCroskey , J. C. 13 – 38 . Beverly Hills, CA : Sage .
  • McCroskey , J. C. and Baer , J. E. 1985 . Willingness to communicate: The construct and its measurement , West Virginia University . Unpublished manuscript
  • McCroskey , J. C. and Daly , J. A. 1976 . Teachers’ expectations of the communication apprehensive child in the elementary school . Human Communication Research , 3 : 67 – 72 .
  • McCroskey , J. C. and McCroskey , L. L. . Correlates of willingness to communicate . Paper presented to the Western Speech Communication Association . February , AZ, Tucson
  • McCroskey , J. C. and McCroskey , L. L. . Predictors of willingness to communicate: Implications for screening and remediation . Paper presented to the International Communication Association . IL, Chicago. May ,
  • McCroskey , J. C. and McCroskey , L. L. . Communication competence and willingness to communicate . Paper presented to the Speech Communication Association . IL, Chicago. November ,
  • McCroskey , J. C. and Richmond , V. P. 1976 . The effects of communication apprehension on the perception of peers . Western Speech Communication Journal , 40 : 14 – 21 .
  • McCroskey , J. C. and Richmond , V. P. 1979 . The impact of communication apprehension on individuals in organizations . Communication Quarterly , 27 : 55 – 61 .
  • McCroskey , J. C. and Richmond , V. P. 1982 . Communication apprehension and shyness: Conceptual and operational distinctions . Central States Speech Journal , 33 : 458 – 468 .
  • McCroskey , J. C. and Richmond , V. P. . Willingness to communicate and interpersonal communication . Paper presented to the West Virginia University Symposium on Personality and Interpersonal Communication . WV, Morgantown.
  • McCroskey , J. C. and Richmond , V. P. 1987 . “ Willingness to communicate ” . In Personality and interpersonal communication , Edited by: McCroskey , J. C. and Daly , J. A. 129 – 156 . Newbury Park, CA : Sage .
  • McCroskey , J. C. and Richmond , V. P. 1988 . “ Communication apprehension and small group communication ” . In Small group communication: A reader , 5th ed. , Edited by: Cathcart , R. S. and Samovar , L. A. 405 – 420 . Dubuque, Iowa : Wm. C. Brown Publishers .
  • McCroskey , J. C. and Richmond , V. P. 1990 . Willingness to communicate: Differing cultural perspectives . The Southern Communication Journal , 56 : 72 – 77 .
  • McCroskey , J. C. and Richmond , V. P. 1991 . “ Willingness to communicate: A cognitive view ” . In Communication, cognition, and anxiety , Edited by: Booth‐Butterfield , M. 19 – 38 . Newbury Park, CA : Sage .
  • McCroskey , J. C. and Wright , D. W. 1971 . The development of an instrument for measuring interaction behaviors in small groups . Speech Monographs , 38 : 335 – 340 .
  • McCroskey , J. C. , Hamilton , P. R. and Weiner , A. N. 1974 . The effect of interaction behavior on source credibility, homophily, and interpersonal attraction . Human Communication Research , 1 : 42 – 52 .
  • McCroskey , J. C. , Daly , J. A. , Richmond , V. P. and Cox , B. 1975 . The effects of communication apprehension on interpersonal attraction . Human Communication Research , 2 : 51 – 65 .
  • Mortensen , D. C. , Arnston , P. H. and Lustig , M. 1977 . The measurement of verbal predispositions: Scale development and application . Human Communication Research , 3 : 146 – 158 .
  • Phillips , G. M. 1968 . Reticence: Pathology of the normal speaker . Speech Monographs , 35 : 39 – 49 .
  • Phillips , G. M. 1984 . “ Reticence: A perspective on social withdrawal ” . In Avoiding communication: Shyness, reticence, and communication apprehension , Edited by: Daly , J. A. and McCroskey , J. C. 51 – 66 . Beverly Hills, CA : Sage .
  • Richmond , V. P. 1984 . “ Implications of quietness: Some facts and speculations ” . In Avoiding communication: Shyness, reticence, and communication apprehension , Edited by: Daly , J. A. and McCroskey , J. C. 145 – 156 . Beverly Hills, CA : Sage .
  • Richmond , V. P. and McCroskey , J. C. 1989a . “ Willingness to communicate and dysfunctional communication processes ” . In Intrapersonal communication processes , Edited by: Roberts , C. V. and Watson , K. W. 292 – 318 . New Orleans, LA : Spectra & Scottsdale, AZ: Gorsuch Scarisbrick .
  • Richmond , V. P. and McCroskey , J. C. 1989b . Communication: Apprehension, avoidance, and effectivenessn , 2nd ed. , Scottsdale, AZ : Gorsuch Scarisbrick .
  • Richmond , V. P. and McCroskey , J. C. 1990 . Communication in organizations: Readings and exercises , Edina, Minnesota : Bellwether Press .
  • Richmond , V. P. and McCroskey , J. C. 1992 . Communication: Apprehension, avoidance, and effectiveness , 3rd ed. , Scottsdale, AZ : Gorsuch Scarisbrick .
  • Richmond , V. P. , Beatty , M. J. and Dyba , P. 1985 . Shyness and popularity: Children's views . Western Journal of Speech Communication , 49 : 116 – 125 .
  • Scott , M. D. , McCroskey , J. C. and Sheahan , M. E. 1978 . Measuring communication apprehension . Journal of Communication , 28 : 104 – 111 .
  • Zimbardo , P. G. 1977 . Shyness: What is it and what to do about it , Reading, MA : Addison‐Wesley .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.