Does communication training make a difference?: Evidence for the effectiveness of a presentation skills program

References

• Allen , M. , Hunter , J. E. and Donohue , W. A. 1989 . Meta‐analysis of self‐report data on the effectiveness of public speaking anxiety treatment techniques. . Communication Education , 38 : 54 – 76 .
   Web of Science ®Google Scholar
• Arvey , R. D. and Cole , D. A. 1989 . “ Evaluating change due to training ” . In Training and development in organizations , Edited by: Goldstein , I. and Associates . 89 – 117 . San Francisco : Jossey‐Bass .
   Google Scholar
• Bell , J. D. and Kerr , D. L. 1987 . Measuring training results: Key to managerial commitment . Training and Development Journal , 41 (1) : 70 – 73 .
   Google Scholar
• Bennett , B. W. 1981 . Human growth: Effects of a human development course on criminal justice personnel. . Psychological Reports , 48 : 511 – 517 .
   PubMed Web of Science ®Google Scholar
• Bertrand , K. 1990 . Training: Speak now, or... . Marketing , 75 (1) : 68 – 71 .
   Google Scholar
• Blakeslee , G. S. 1982 . Evaluating a communication training program . Training and Development Journal , 37 (11) : 84 – 89 .
   Google Scholar
• Bowers , J. W. , Gilchrist , J. A. and Browning , L. D. 1980 . A communication course for high‐powered bargainers: Development and effects. . Communication Education , 29 : 10 – 20 .
   Web of Science ®Google Scholar
• Brinkerhoff , R. O. 1989 . “ Editor's notes ” . In Evaluating training programs in business and industry , Edited by: Brinkerhoff , R. O. 1 – 4 . San Francisco : Jossey‐Bass .
   Google Scholar
• Bullock , R. J. and Svyantek , D. J. 1987 . The impossibility of using random strategies to study the organization development process. . Journal of Applied Behavioral Science , 23 : 255 – 262 .
   Web of Science ®Google Scholar
• Campbell , D. T. and Stanley , J. C. 1963 . Experimental and quasi‐experimental designs for research. , Chicago : Rand McNally .
   Google Scholar
• Campion , M. A. and Campion , J. E. 1987 . Evaluating an interviewee skills training program. . Personnel Psychology , 2 : 675 – 691 .
   Web of Science ®Google Scholar
• Carnevale , A. P. and Goldstein , H. 1983 . Employee training: Its changing role and an analysis of new data. , Washington, D.C. : American Society for Training and Development Press .
   Google Scholar
• Clark , H. B. 1985 . Preliminary validation and training of supervisory interactional skills. . Journal of Organizational Behavior Management , 2 : 95 – 115 .
   Google Scholar
• Corder , L. E. 1989 . Survey report of presentation skills training in Fortune 500 industrial companies. , ERIC Document Reproduction Service No. ED313742
   Google Scholar
• Corder , L. E. and Egolf , D. B. 1990 . Evaluation of in‐house presentation skills training in Fortune 500 industrial companies . Training and Development Journal , 44 (6) : 88
   Google Scholar
• Downs , C. W. , Clampitt , P. G. and Pfeiffer , A. L. 1988 . “ Communication and organizational outcomes ” . In Handbook of organizational communication. , Edited by: Goldhaber , G. M. and Barnett , G. A. Norwood, NJ : Ablex Publishing Corporation .
   Google Scholar
• Deitzer , B. A. and Krigline , A. G. 1987 . When making that presentation . Management Solutions , 32 (12) : 34 – 39 .
   Google Scholar
• Del Gaizo , E. R. 1984 . Proof that supervisory training works! . Training and Development Journal , 38 (3) : 30 – 31 .
   Google Scholar
• Del Gaizo , E. R. 1987 . Sales training: Changing roles, changing needs . Training and Development Journal , 41 (5) : 46 – 47 .
   Google Scholar
• DeWine , S. 1987 . Evaluation of organizational communication competency: The development of the communication training impact questionnaire. . Journal of Applied Communication Research , 15 : 113 – 127 .
   Google Scholar
• Digman , L. A. 1980 . How companies evaluate management development programs . Human Resource Management , 19 (2) : 9 – 13 .
   Google Scholar
• DiMeo , P. A. 1986 . Managing the trust relationship . Bankers Magazine , 169 (4) : 69 – 72 .
   Google Scholar
• Eckenboy , C. 1983 . Evaluating training effectiveness: A form that seems to work . Training , 20 (7) : 56 – 59 .
   Google Scholar
• Fagenson , E. A. and Burke , W. W. 1990 . The activities of organizational development practitioners at the turn of the 1990's: A study of their predictions. . Group & Organizational Studies , 15 : 366 – 380 .
   Web of Science ®Google Scholar
• Ford , W. S. 1989 . “ Evaluating communication skills training in organizations ” . ERIC Document Reproduction Services No. ED318047
   Google Scholar
• Goldstein , I. L. 1986 . Training in organizations: Needs assessment, development, and evaluation , (2nd. ed.). , Monterey, CA : Brooks/Cole .
   Google Scholar
• Golembiewski , R. T. and Munzenrider , R. 1973 . Persistence and change: A note on long‐term effects of an organizational development program. . Academy of Management Journal , 16 : 149 – 153 .
   Web of Science ®Google Scholar
• Gordon , J. 1990 . Where training goes. . Training , October : 51 – 69 .
   Google Scholar
• Grider , D. T. , Capps , C. J. and Toombs , L. A. 1988 . Evaluating evaluations . Training and Development Journal , 42 (11) : 11 – 12 .
   Google Scholar
• Hall , C. 1987 . And now, the media department presents . Marketing and Media Decisions , 22 (1) : 30 – 31 .
   Google Scholar
• Hand , H. H. and Slocum , J. W. Jr. 1970 . Human relations training for middle management: A field experiment . Academy of Management Journal , 16 : 403 – 410 .
   Google Scholar
• Hollowitz , J. and Mathiesen , E. 1981 . A model syllabus for in‐house corporate speech training . The ABCA Bulletin , 44 (2) : 13 – 15 .
   Google Scholar
• Howard , G. S. and Dailey , P. R. 1979 . Response shift bias: A source of contamination of self‐report measures. . Journal of Applied Psychological Measurement , 64 : 144 – 150 .
   Web of Science ®Google Scholar
• Huck , S. and McLean , R. 1975 . Using a repeated‐measures ANCOVA to analyze data from a pretest‐posttest design: A potentially confusing task. . Psychological Bulletin , 82 : 511 – 518 .
   Web of Science ®Google Scholar
• Johnson , J. R. and Kusmierek , L. A. 1987 . The status of evaluation research in communication training programs. . Journal of Applied Communication Research , 15 : 144 – 159 .
   Google Scholar
• Kazemek , E. A. and Dauner , J. F. 1987 . Overcoming the fear of public speaking . Healthcare and Financial Management , 41 (7) : 104 – 109 .
   PubMedGoogle Scholar
• Kirk , R. E. 1968 . Experimental design: Procedures for the behavioral sciences. , Belmont, CA : Brooks/Cole .
   Google Scholar
• Kirkpatrick , D. L. 1987 . Training and development handbook , (3rd. ed.) , New York : McGraw‐Hill .
   Google Scholar
• Komaki , J. 1977 . Alternative evaluation strategies in work settings: Reversal and multiple baseline designs. . Journal of Organizational Behavior Management , 1 : 53 – 77 .
   Google Scholar
• Kusy , M. E. 1987 . The effects of types of training evaluation on support of training among corporation managers . Training and Development Journal , 41 (4) : 82
   Google Scholar
• Linnen , B. 1985 . Mumblers become orators with public speaking training . Savings Institutions , 106 (9) : 94 – 95 .
   Google Scholar
• McGehee , W. and Thayer , P. W. 1961 . Trainingin business and industry. , New York : Wiley .
   Google Scholar
• Meyer , H. E. 1977 . A $900 lesson in podium power . Fortune , August : 196 – 198 . 202 – 204 .
   Web of Science ®Google Scholar
• Rice , R. 1987 . Conquering the fear of public speaking . Successful Meetings , 36 (11) : 37 – 40 .
   Google Scholar
• Rubin , D. B. 1973 . The use of matched sampling and regression adjustment to remove bias in observational studies . Biometrics , 29 : 185 – 203 .
   Web of Science ®Google Scholar
• Rudolph , E. E. and Johnson , B. R. 1983 . Communication consulting: Another teaching option. , Annandale, VA : Speech Communication Association .
   Google Scholar
• Sanders , N. M. 1989 . “ Evaluating training by trainers ” . In Evaluating training programs in business and industry , Edited by: Brinkerhoff , R. O. 59 – 70 . San Francisco, CA : Jossey‐Bass .
   Google Scholar
• Scott , W. R. and Meyer , J. W. 1991 . The rise of training programs in firms and agencies: An institutional perspective. . Research in Organizational Behavior , 13 : 297 – 326 .
   Web of Science ®Google Scholar
• Scudder , V. 1989 . Ten steps to more effective speechmaking . Marketing Communication , 14 (1) : 63 – 64 .
   Google Scholar
• Smith , M. 1987 . Sizing up your training . Personnel Administrator , 32 (10) : 62 – 65 .
   Google Scholar
• Sprangers , M. and Hoogstraten , J. 1989 . Pretesting effects in retrospective pretest‐posttest designs. . Journal of Applied Psychology , 74 : 265 – 272 .
   Web of Science ®Google Scholar
• Stohl , C. 1985 . The A.M.I.G.O. Project: A multicultural intergroup opportunity. . International Journal of Intercultural Relations , 9 : 151 – 175 .
   Web of Science ®Google Scholar
• Tabachnick , B. G. and Fidell , L. S. 1989 . Using multivariate statistics , (2nd ed.) , New York : Harper Collins .
   Google Scholar
• Tracy , L. L. 1990 . Taming the hostile audience . Training and Development Journal , 44 (2) : 32 – 36 .
   Google Scholar
• 1986 . Employee training in America . Training , July : 34 – 37 .
   Google Scholar
• Wasylik , J. E. , Sussman , L. and Levi , R. P. 1976 . Communication training as perceived by training personnel . Communication Quarterly , 24 : 32 – 38 .
   Google Scholar
• Wampold , B. E. and Drew , C. J. 1990 . Theory and application of statistics. , New York : McGraw‐Hill .
   Google Scholar
• Webb , L. 1989 . A program of public speaking training: One consultant's approach. . The Southern Communication Journal , 55 : 72 – 86 .
   Google Scholar
• Webb , L. and Howay , J. 1987 . The efficacy of public speaking training for employees: A preliminary study . Virginia Journal of Communication , 8 (4) : 31 – 44 .
   Google Scholar
• Wexley , K. N. and Latham , G. P. 1981 . “ Evaluating training programs ” . In Developing and training human resources in organizations , Edited by: Wexley , K. N. and Latham , G. P. 78 – 99 . Glenview, IL : Scott, Foresman .
   Google Scholar
• Williams , F. 1986 . Reasoning with statistics , (3rd. ed.) , San Francisco : Holt, Rinehart and Winston .
   Google Scholar
• Zemke , R. 1982 . U.S. training and census trends report, 1982. . Training , 22 (10) : 16 – 80 .
   Google Scholar
• Zenger , J. H. and Hargis , K. 1982 . Assessing training results: It's time to take the plunge . Training and Development Journal , 36 (1) : 11 – 16 .
   Google Scholar