804
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Queerness is a Particular Liability: Feeling Rules in College and University LGBTQ Centers

ORCID Icon & , PhD

References

  • Abbott, A. (1988). The system of professions: An essay on the division of expert labor. University of Chicago Press.
  • Acker, J. (1990). Hierarchies, jobs, bodies: A theory of gendered organizations. Gender & Society, 4(2), 139–158. doi:10.1177/089124390004002002
  • Ahmed, S. (2010). The promise of happiness. Duke University Press.
  • Anthias, F. (2012). Intersectional what? Social divisions, intersectionality and levels of analysis. Ethnicities, 13(1), 3–19. doi:10.1177/1468796812463547
  • Ashforth, B. E., & Humphrey, R. H. (1993). Emotional labor in service roles: The influence of identity. The Academy of Management Review, 18(1), 88. doi:10.5465/amr.1993.3997508
  • Bellas, M. L. (1999). Emotional labor in academia: The case of professors. The Annals of the American Academy of Political and Social Science, 561(1), 96–110. doi:10.1177/000271629956100107
  • Bogdan, R., & Biklen, S. K. (2007). Qualitative research for education: An introduction to theories and methods. Pearson.
  • Brotheridge, C. M., & Grandey, A. A. (2002). Emotional labor and burnout: Comparing two perspectives of „people work„. Journal of Vocational Behavior,60(1), 17–39.
  • Cain, C. L. (2017). Boundaried caring and gendered emotion management in hospice work. Gender, Work & Organization,24(4), 345–359. doi:10.1111/gwao.12166
  • Collins, P. H., & Bilge, S. (2016). Intersectionality. John Wiley & Sons.
  • Evans, L. (2013). Cabin pressure: African American pilots, flight attendants, and emotional labor. Rowman & Littlefield Publishers.
  • Evans, L., & Moore, W. L. (2015). Impossible burdens: White institutions, emotional labor, and micro-resistance. Social Problems, 62(3), 439–454. doi:10.1093/socpro/spv009
  • Harlow, R. (2003). Race doesn’t matter, but … : The effect of race on professors’ experiences and emotion management in the undergraduate college classroom. Social Psychology Quarterly, 66(4), 348–363.
  • Hochschild, A. R. (2012). The managed heart: Commercialization of human feeling. University of California Press.
  • Kang, M. (2003). The managed hand: the commercialization of bodies and emotions in Korean immigrant-owned nail Salons. Gender & Society, 17(6), 820–839. doi:10.1177/0891243203257632
  • Kanter, R. M. (2008). Men and women of the corporation: New edition. Basic Books.
  • Lively, K. J. (2000). Reciprocal emotion management: Working together to maintain stratification in private law firms. Work and Occupations, 27(1), 32–63. doi:10.1177/0730888400027001003
  • Martin, S. E. (1999). Police force or police service? Gender and emotional labor. The ANNALS of the American Academy of Political and Social Science, 561(1), 111–126. doi:10.1177/000271629956100108
  • Mills, N. (2012). The corporatization of higher education. Dissent Magazine.
  • Morris, J. A., & Feldman, D. C. (1996). The dimensions, antecedents, and consequences of emotional labor. The Academy of Management Review, 21(4), 986–1010. doi:10.5465/amr.1996.9704071861
  • Orzechowicz, D. (2008). Privileged emotion managers: The case of actors. Social Psychology Quarterly, 71(2), 143–156. doi:10.1177/019027250807100204
  • Perrow, C. (1972). Complex organizations: A critical essay. Addison-Wesley Educational Publishers.
  • Pierce, J. L. (1996). Gender trials: Emotional lives in contemporary law firms. University of California Press.
  • Sacha, J. O. (2017). Fighting feelings: The emotional labor of ‘old heads’ in an amateur boxing gym. Sociological Perspectives, 60(1), 77–94. doi:10.1177/0731121415596083
  • Schmidt, K.-H., & Diestel, S. (2014). Are emotional labour strategies by nurses associated with psychological costs? A cross-sectional survey. International Journal of Nursing Studies, 51(11), 1450–1461. doi:10.1016/j.ijnurstu.2014.03.003
  • Wharton, A. S. (2009). The sociology of emotional labor. Annual Review of Sociology, 35(1), 147–165. doi:10.1146/annurev-soc-070308-115944
  • Wingfield, A. H. (2015). Are some emotions marked ‘Whites Only’?: Racialized feeling rules in professional workplaces. In A. S. Wharton (Ed.), Working in America: Continuity, conflict, and change in a new economic era (pp. 201–213). New York, NY: Routledge.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.