Structural equation modelling of organizational justice and cooperative behaviour in the construction project claims process: contractors' perspectives

References

• Abrahamson , M.W. 1984 . Risk management . International Construction Law Review , 1 (3) : 241 – 64 .
   Google Scholar
• Adams , J.S. 1965 . “ Inequality in social exchange ” . In Advances in Experimental Social Psychology , Edited by: Berkowitz , L. Vol. 2 , 267 – 99 . New York : Academic Press .
   Google Scholar
• Aibinu , A.A. 2009 . Avoiding and mitigating delay and disruption claims conflict: the role of precontract negotiation . Journal of Legal Affairs and Dispute Resolution in Engineering and Construction , 1 (1) : 47 – 58 .
   Google Scholar
• Alexander , S. and Ruderman , M. 1987 . The role of procedural and distributive justice in organisational behaviour . Social Justice Research , 1 : 117 – 98 .
   Google Scholar
• Bebchuck , L.A. 1984 . Litigation and settlement under uncertain information . RAND Journal of Economics , 15 : 404 – 15 .
   Web of Science ®Google Scholar
• Bercovitch , J. and Langley , J. 1993 . The nature of dispute and the effectiveness of international mediation . Journal of Conflict Resolution , 37 (4) : 670 – 91 .
   Web of Science ®Google Scholar
• Bies , R.J. and Moag , J.S. 1986 . “ Interactional justice: communication criteria of fairness ” . In Research on Negotiation in Organizations , Edited by: Lewicki , R.J. , Sheppard , B.H. and Bazerman , M.H. 43 – 55 . Greenwich, CT : JAI Press .
   Google Scholar
• Black , D. 1987 . Compensation and the social structure of misfortune . Law and Society Review , 21 : 563 – 84 .
   Web of Science ®Google Scholar
• Blau , P. 1964 . Exchange and Power in Social Life , New York : Wiley .
   Google Scholar
• Breiman , L. and Friedman , J.H. 1985 . Estimating optimal transformations for multiple regression and correlation . Journal of the American Statistical Association , 80 : 580 – 98 .
   Web of Science ®Google Scholar
• Bresnen , M. 1990 . Organizing Construction: Project Organization and Matrix Management , London : Routledge .
   Google Scholar
• Brewer , M. and Kramer , R.M. 1986 . Choice behaviour in a social dilemma: effects of social identity, group size, and decision‐making . Journal of Personality and Social Psychology , 50 : 543 – 9 .
   Web of Science ®Google Scholar
• Brockner , J. , Chen , Y. , Mannix , E.A. , Leung , K. and Skarlicki , D.P. 2000 . Culture and procedural fairness: when the effects of what you do depend on how you do it . Administrative Science Quarterly , 45 (1) : 138 – 59 .
   Web of Science ®Google Scholar
• Campbell , D.T. and Fiske , D.W. 1959 . Convergent and discriminant validity by multitrait‐multimethod matrix . Psychological Bulletin , 56 : 81 – 105 .
   PubMed Web of Science ®Google Scholar
• Chin , W.W. 1998 . “ The partial least squares approach to structural equation modeling ” . In Modern Methods for Business Research , Edited by: Marcoulides , G.A. 295 – 336 . Mahwah, NJ : Erlbaum .
   Google Scholar
• Churchill , G. 1979 . A paradigm for developing better measures for marketing constructs . Journal of Marketing Research , 16 : 64 – 73 .
   Web of Science ®Google Scholar
• Cicmil , S. and Marshall , D. 2005 . Insights into collaboration at the project level: complexity, social interaction, and procurement . Building Research & Information , 33 (6) : 523 – 35 .
   Web of Science ®Google Scholar
• Compeau , D.R. , Higgins , C.A. and Huff , S. 1999 . Social cognitive theory and individual reactions to computing technology: a longitudinal study . MIS Quarterly , 23 (2) : 145 – 58 .
   Web of Science ®Google Scholar
• Cook , T.D. and Campbell , D.T. 1979 . Quasi‐Experimentation: Design and Analysis for Field Settings , Chicago : Rand McNally .
   Google Scholar
• Cropanzano , R. , Byrne , Z.S. , Bobocel , D.R. and Rupp , D.R. 2001 . Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice . Journal of Vocational Behavior , 58 : 164 – 200 .
   Web of Science ®Google Scholar
• Diekman , J. , Girard , M. and Abdul‐Hadi , N. 1994 . “ Disputes potential index: a study into the predictability of contract disputes ” . Austin, TX : The University of Texas . Construction Industry Institute, Source Document 101
   Google Scholar
• Falk , R.F. and Miller , N.B. 1992 . A Primer for Soft Modeling , Akron, OH : The University of Akron Press .
   Google Scholar
• Felstiner , W.L.F. 1975 . Avoidance as dispute processing: an elaboration . Law and Society Review , 9 : 695 – 755 .
   Web of Science ®Google Scholar
• Felstiner , W.L.F. , Abel , R.L. and Sarat , A. 1981 . The emergence and transformation of disputes: naming, blaming, and claiming . Law and Society Review , 15 : 631 – 44 .
   Web of Science ®Google Scholar
• Fenn , P. , Lowe , D. and Speck , C. 1997 . Conflict and dispute in construction . Construction Management and Economics , 15 : 513 – 18 .
   Google Scholar
• Folger , R. and Konovsky , M.A. 1989 . Effects of procedural and distributive justice on reactions to pay raise decisions . Academy of Management Journal , 32 : 115 – 30 .
   Web of Science ®Google Scholar
• Fornell , C. and Bookstein , F.L. 1982 . Two structural equation models: Lisrel and PLS applied to customer exit‐voice theory . Journal of Marketing Research , 19 : 440 – 52 .
   Web of Science ®Google Scholar
• Fornell , C. and Larcker , D.F. 1981 . Evaluating structural equation models with unobservable variables and measurement error . Journal of Marketing Research , 18 : 39 – 50 .
   Web of Science ®Google Scholar
• Gardiner , P.D. and Simmons , J.E.L. 1995 . Case explorations in construction conflict management . Construction Management and Economics , 13 (3) : 219 – 34 .
   Google Scholar
• Gefen , D. and Straub , D.W. 2000 . The relative importance of perceived ease‐of‐use in IS adoption: a study of e‐commerce adoption . Journal of the Association for Information Systems , 1 (8) : 1 – 30 .
   Google Scholar
• Greenberg , J. 1982 . “ Approaching equity and avoiding inequity in groups and organisations ” . In Equity and Justice in Social Behaviour , Edited by: Greenberg , J. and Cohen , R.L. 389 – 435 . New York : Academy Press .
   Google Scholar
• Greenberg , J. 1990 . Organisational justice: yesterday, today and tomorrow . Journal of Management , 16 : 399 – 432 .
   Web of Science ®Google Scholar
• Hancock , M.R. and Root , D. Standard forms and conditions of contract—the imposition of roles, relationships and rationality . Proceedings of the Twelfth Annual ARCOM Conference, Sheffield Hallam University . September 11–13 . pp. 160 – 9 .
   Google Scholar
• Harris , D. , MacLean , M. , Genn , H. , Lloyd‐Bostock , S. , Genn , P. , Corfield , P. and Brittan , Y. 1984 . Compensation and Support for Illness and Injury , Oxford : Clarendon Press .
   Google Scholar
• Hassan , A.Q. 1995 . Don't burn that bridge . Journal of Management in Engineering , 11 (6) : 22 – 5 .
   Web of Science ®Google Scholar
• Hauenstein , N.M.A. , McGonigle , T. and Flinder , S. 2001 . Meta‐analysis of the relationship between procedural and distributive justice . Employee Responsibilities and Rights Journal , 13 : 39 – 56 .
   Google Scholar
• Hughes , W.P. Improving the relationship between construction law and construction management . paper presented at Co‐operative Creative Problem Solving in the Construction Industry, University of Kentuchy . October .
   Google Scholar
• Hulland , J. 1999 . Use of partial least squares (PLS) in strategic management research: a review of four recent studies . Strategic Management Journal , 20 : 195 – 204 .
   Web of Science ®Google Scholar
• Joreskog , K.G. and Wold , H. 1982 . “ The ML and PLS techniques for modeling with latent variables: Historical and comparative aspects ” . In Systems under Indirect Observation: Causality, Structure, Prediction , Edited by: Joreskog , K.G. and Wold , H. Vol. 1 , 263 – 70 . Amsterdam : North Holland .
   Google Scholar
• Kressel , K. and Pruitt , D. 1989 . “ Conclusion: a research perspective on the mediation of social conflict ” . In Mediation Research , Edited by: Kressel , K. and Pruitt , D.G. 241 – 62 . San Francisco : Jossey‐Bass .
   Google Scholar
• Kritzer , H.M. , Bogart , W.A. and Vidmar , N. 1991 . To confront or not to confront: measuring claiming rates in discrimination grievances . Law and Society Review , 25 : 875 – 88 .
   Web of Science ®Google Scholar
• Kumaraswamy , M.M. 1997 . Conflicts, claims, and dispute in construction . Engineering, Construction and Architectural Management , 4 (2) : 95 – 111 .
   Google Scholar
• Kumaraswamy , M.M. 1998 . Consequences of construction conflict: a Hong Kong perspective . Journal of Management in Engineering , 14 (3) : 66 – 74 .
   Web of Science ®Google Scholar
• Kumaraswamy , M.M. and Yogeswaran , K. 2003 . Substantiation and assessment of claims for extensions of time . International Journal of Project Management , 21 : 27 – 38 .
   Google Scholar
• Latham , M. Constructing the Team . Final report of the Government/Industry Review of Procurement and Contractual Arrangements in the UK Construction Industry, HMSO . London.
   Google Scholar
• Lind , E.A. 1997 . “ Litigation and claiming—antisocial behavior or legitimate regulation? ” . In Antisocial behavior in organizations , Edited by: Giacalone , R. and Greenberg , J. 150 – 171 . Beverly Hills, CA : Sage .
   Google Scholar
• Lind , E.A. 2001 . “ Fairness heuristic theory: justice judgments as pivotal cognitions in organizational relations ” . In Advances in Organizational Justice , Edited by: Greenberg , J. and Cropanzano , R. 56 – 88 . Stanford, CA : Stanford University Press .
   Google Scholar
• Lind , E.A. , Kuilk , C.T. , Ambrose , M. and de Vera Park , M.V. 1993 . Individual and corporate dispute resolution: using procedural fairness as a decision heuristic . Administrative Science Quarterly , 38 (2) : 224 – 51 .
   Web of Science ®Google Scholar
• Litwin , M.S. 1995 . How to Measure Survey Reliability and Validity , Thousand Oaks, CA : Sage .
   Google Scholar
• Lohmoller , J.B. An overview of latent variables path analysis . Paper presented at the Annual Meeting of the American Educational Research Association . March 19–23 , New York.
   Google Scholar
• Loosemore , M. , Nguyen , B.T. and Denis , N. 2000 . An investigation into the merits of encouraging conflict in the construction industry . Construction Management and Economics , 18 (4) : 447 – 56 .
   Google Scholar
• Mikula , G. , Petri , B. and Tanzer , N. 1990 . What people regard as unjust . European Journal of Social Psychology , 20 : 133 – 49 .
   Web of Science ®Google Scholar
• Mooney , C Z. and Duval , R.D. 1993 . “ Bootstrapping: a nonparametric approach to statistical inference ” . Newbury Park, CA : Sage . Sage University Paper series on Quantitative Applications in the Social Sciences, 07‐095
   Google Scholar
• Nunnally , J.C. 1976 . Psychometric Theory , New York : McGraw‐Hill .
   Google Scholar
• Nunnally , J.C. 1978 . Psychometric theory , New York : McGraw‐Hill .
   Google Scholar
• Phua , F.T.T. 2004 . The antecedents of cooperative behaviour among project team members: An alternative perspective on an old issue . Construction Management and Economics , 22 (10) : 1013 – 45 .
   Google Scholar
• Podsakoff , P.M. and Organ , D.W. 1986 . Self‐reports in organizational research: problems and prospects . Journal of Management , 12 (4) : 531 – 44 .
   Web of Science ®Google Scholar
• Pondy , L.R. 1967 . Organisational conflict: concepts and models . Administrative Science Quarterly , 12 : 296 – 320 .
   Web of Science ®Google Scholar
• Priest , G.L. and Klein , B. 1984 . The selection of disputes for litigation . Journal of Legal Studies , 13 : 1 – 55 .
   Web of Science ®Google Scholar
• Rahim , M.A. 1983 . A measure of styles of handling interpersonal conflict . Academy of Management Journal , 26 (2) : 368 – 76 .
   PubMed Web of Science ®Google Scholar
• Rooke , J. , Seymour , D. and Fellows , R. 2003 . The claims culture: a taxonomy of attitudes in the industry . Construction Management and Economics , 21 : 167 – 74 .
   Google Scholar
• Schriesheim , C.A. 1979 . The similarity of individual directed and group directed leader behavior descriptions . Academy of Management Journal , 22 : 345 – 55 .
   Web of Science ®Google Scholar
• Sheppard , D.L. and Lewicki , R.J. 1987 . Toward general principles of managerial fairness . Social Justice Research , 1 : 161 – 96 .
   Google Scholar
• Staples , D.S. , Hulland , J.S. and Higgins , C. 1999 . A self‐efficacy theory explanation for the management of remote workers in virtual organizations . Organization Science , 10 (6) : 758 – 76 .
   Web of Science ®Google Scholar
• Thibaut , J. and Walker , L. 1975 . Procedural Justice: A Psychological Analysis , Hillsdale, NJ : Erlbaum .
   Google Scholar
• Turner , J. , Hogg , M. , Oakes , P. , Reicher , S. and Wetherell , M. 1987 . Rediscovering the Social Group: A Self‐Categorization Theory , Oxford : Blackwell .
   Google Scholar
• Tyler , T.R. 1989 . The psychology of procedural justice: a test of the group value model . Journal of Personality and Social Psychology , 57 : 333 – 44 .
   Web of Science ®Google Scholar
• Tyler , T.R. and Bladder , S.L. 2000 . Cooperation in Groups: Procedural Justice, Social Identity, and Behavioural Engagement , Philadelphia, PA : Psychology Press .
   Google Scholar
• Tyler , T.R. and Degoey , P. 1996 . “ Trust in organisational authorities: the influence of motive attributions on willingness to accept decisions ” . In Trust in Organisations: Frontiers of Theory and Research , Edited by: Kramer , R.M. and Tyler , T.R. 331 – 56 . Thousand Oaks, CA : Sage .
   Google Scholar
• Tyler , T.R. and Schuller , R. 1990 . “ A relational model of authority in work organizations: the psychology of procedural justice ” . Chicago : American Bar Foundation . Unpublished manuscript
   Google Scholar
• Williamson , O.E. 1975 . Markets and Hierarchies: Analysis and Antitrust Implications , London : Macmillan .
   Google Scholar
• Williamson , O.E. 1979 . Transaction cost economics: the governance of contractual relations . Journal of Law and Economics , 22 : 233 – 61 .
   Web of Science ®Google Scholar
• Wold , H. 1982 . “ Systems under indirect observation using PLS ” . In A second generation of multivariate analysis, Vol.1: Methods , Edited by: Fornell , C. 325 – 47 . New York : Praeger .
   Google Scholar
• Yates , J.K. and Hardcastle , C. 2003 . “ The causes of conflict and disputes in the Hong Kong construction industry—a transaction cost economics perspective ” . London : Royal Institution of Quantity Surveyors Foundation . Research Paper
   Google Scholar
• Yiu , K.T.W. and Cheung , S.O. 2006 . A catastrophe model of construction conflict behavior . Building and Environment , 41 (4) : 438 – 47 .
   Web of Science ®Google Scholar